Hotel dekat USC Pacific Asia Museum

"Exceptional customer service. The staff was friendly, welcoming, and always willing to help. The hotel was clean, comfortable, and exceeded my expectations. One of the best things about this hotel is its convenient location. The mall is right next door, and there are plenty of great restaurants within walking distance. The complimentary breakfast was also a nice bonus and a great way to start the day. I would definitely stay here again!"

"Everything was great but limited breakfast options for gluten-free or low/no-sugar. Just a family need."

"The room was clean and comfortable. Food and coffee were available right downstairs. Valet parking was convenient, but a bit expensive. I would love to have the option of free parking. However, the valet parking attendants were very nice."

"El lugar estaba en excelentes condiciones, cómodo y la ubicación es inmejorable. Un día tuvimos un problema con la limpieza pero inmediatamente nos resolvieron."

"Location had many theaters and food/drink options."

"Food and service were great"

"One of the best hotel lobbies I have seen- Places to lounge, divided spaces to work, a conference table and two large screen televisions (set on silent) - with the world cup games highlights the weekend I was there; the breakfast was amazing - some of the best chilequiles I have had anywhere! Great location as well walking distance - a few blocks to all the Pasadena Old Town shops and restaurants!"

"My family loved the tennis court, pool, and jacuzzi. Room was great. Food was great too, from brunch to mid-day cookies and dinner cocktails. We very much enjoyed our weekend here. Valet was very friendly and accommodating as was the staff at the restaurant. We extended our stay since we liked it so much. Traveled with two teens. Opportunities- Gym was tricky to get into since you have to check-in at the spa to use which was a bit awkward. Front desk staff had one unfriendly young guy who...

"Hotel was clean, centrally located to lots of great plsces and spacious, our family enjoyed our stay here."

"There needs to be more attention to detail. We had to switch rooms 3 times first room no AC, second room TV wasn’t functioning, third room finally fully functioning but still just like the other rooms…. Very dusty and there were ants…staff is great but hotel owners and higher up management really need to either hire more people or change the way they’re doing things."

"Booked this hotel since it had a pool so my kids could swim. The pool is just a few feet deep and no longer than 7-8 ft long. You couldn’t swim if you wanted to. It’s also right in the middle of the dirty parking lot where a bunch of people were smoking, despite the “No Smoking” signs. We cancelled the reservation immediately upon pulling in and went elsewhere."

"I originally booked the Greentree Pasadena Inn in November 2025 for June 2026 graduation because it looked cute, had free parking, grab-n-go breakfast, and a pool. Unfortunately, we arrived after 11pm from a late evening flight and the pool was completely torn up, piles of rubble all around the parking lot, and only a sketchy underground parking garage available. The hotel had been sold in April and was under construction and now called the Pasadena Inn at Old Town. The Pasadena Inn did not...

"This place was organized appeared clean but there was hair in the bathroom the baseboards and walls were nasty in the bathroom also. The washing machine was out of order Shower was not very clean looking. Hopefully I won't have to stay there again. It was over priced no breakfast."

"This property is beautiful and immaculate, living up to its description. Our host, TJ, was welcoming, thoughtful, and a trove of helpful tips for getting around and seeing LA. He makes this place truly sparkle compared with a regular hotel, beginning with an awesome breakfast. Highly recommended!"

"Loved the front porch. Lovely view and comfy furniture. Delicious breakfast. Would definitely come again."

"clean room and free parking"

"1) shower door design is not good. Only cover shower part, and no cover on the other part. Shower head is fantastic, large like under rain. And the handle on the other part. So the water sprayed out make the floor wet. Bath rug was not absorbing enough for that amount of water. 2) i like dimming lights, luxury toilet bowl-sink-mirror with light button on it, rain shower head. 3) the hanger rod’s paint peeled off all on surface. 4) metal next to toilet bowl was dettached from wall, showing rust...

"Hotel Managers Kind people. I always feel safe here. Well lit, clean and safe. Great value, great location. Good parking. Just a slight request, it would be great if you would spray just a bit less of the air freshener. That being said, glad you are even adding air freshener. A lot of other hotels of this category don't. Appreciate all that you do to make this a nice hotel."

"I've booked at this location many times. The last 2 times were a little disappointing. Front Desk and customer service is not as professional as it used to be. Made a call before my stay to confirm my reservation - and was transferred to corporate (without my permission) simply because I requested that enough towels be present in the room upon my arrival with my family. Then, upon arriving after a long road trip mind you, our room had a foul odor. It smelled like a moldy old mop. The room...

"I like the location"