Ubud hotel guide. Hilton Hotels hotel in Ubud, Bali

"Peaceful and relaxing 5-star hotel. Surrounded by nature with beautiful rice field views. Staff was very attentive and friendly. Spa was affordable and excellent service, as well as free activities at the hotel. Breakfast was buffet providing a good spread and variety of western and eastern food, however we felt the menu was the same every day with slight variations. Overall a great hotel that gives very good value for money."

"It was a beautiful resort and the people who worked there were so accommodating and cheerful. We felt very looked after. They do offer airport pick up for 3 nights stay and over. Excellent service"

"Poor communication from the unfriendly staff. We didn't get informed the stairs walking upstairs and down stairs are full of bird poos in the night and morning, my dad fall of from the stairs in the morning, luckily he didn't get serious injuries. After that my dad helped to clean the stairs with some towels, after all of that the hotel try to charge me the use of the towels today! We also met grumpy staff when we chick in, she wasn't very patient when we had one extra guests than the original booking. Overall beautiful place to stay unfortunately staff need to be better communication and more friendly to guests."

"Beautiful resort with amazing staff"

"A wonderful stay at Como Uma Ubud. The facilities are beautiful and well maintained. The staff were proactive and always professional, going above and beyond to make our stay special. We really appreciated their thoughtful touches and kindness. We’d rate it higher than 🌟🌟🌟🌟🌟 if we could. Thank you Como Uma Ubud!"

"We could not say anything less than AMAZING. Prime location, amazing landscaping and beautiful villas. That’s my review regarding the premises. Now service and food speaking; that’s where you have a real difference. Everyone during our stay were available, friendly and respectful. Every detail matters and this is where Maya stands out. Please make yourself the honor of having a massage by the spa; thank me later. "

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"The staff at this hotel were very friendly and helpful throughout our stay. The rooms were good but could be cleaner as our garden facing balcony had some spiders webs. The amenities were excellent, we had a great experience at the spa on-site. The breakfast was delicious and they had many vegetarian options. I’d definitely recommend this hotel and looking forward to my next stay! "

"Without exception, all staff l, in all capacities, were welcoming, available and helpful. Our experience was first rate! "