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"Great and friendly staff. Property is nice but not manicured if they are really a 5 star resort."

"Ary was truly a blessing on our first trip to Bali. Many thanks to him. The rest of the staff was also helpful, kind, and generous. We will be back for sure. Many thanks to all who helped us enjoy our stay. Job well done!!!"

"Our stay at Alaya Resort Ubud was perfect. The staff is warm and attentive. The food for breakfast was fresh and there were so many options both from the buffet and from the a la carte menu. Our room was immaculate and the ac kept us nice and cool. The pools were great and we also used the spa which was delightful. If you're looking to stay in Ubud you should definitely stay at Alaya Resort Ubud."

"Poor communication from the unfriendly staff. We didn't get informed the stairs walking upstairs and down stairs are full of bird poos in the night and morning, my dad fall of from the stairs in the morning, luckily he didn't get serious injuries. After that my dad helped to clean the stairs with some towels, after all of that the hotel try to charge me the use of the towels today! We also met grumpy staff when we chick in, she wasn't very patient when we had one extra guests than the original booking. Overall beautiful place to stay unfortunately staff need to be better communication and more friendly to guests."

"A wonderful stay at Como Uma Ubud. The facilities are beautiful and well maintained. The staff were proactive and always professional, going above and beyond to make our stay special. We really appreciated their thoughtful touches and kindness. We’d rate it higher than 🌟🌟🌟🌟🌟 if we could. Thank you Como Uma Ubud!"

"Without exception, all staff l, in all capacities, were welcoming, available and helpful. Our experience was first rate! "

"Tanah Gajah was by far the most relaxing vacation my wife and I have ever had. From our villa with infiti pool looking on to the rice paddies to the private walled accomodation, the extensive beautifully designed gardens, wonderful food by chef Dean, everything superb! Staff couldn’t do enough and everyone, from ground staff to housekeeping to management should be proud of your customer services, a truly fantastic experience, my wife and I can’t wait to come back."

"Conveniently located on a street parallel to the main drag with restaurants and shops but a third of the traffic. There’s scooter hire and trip agents as well as a convenience store within a minutes walk.great staff and food. Breakfast has eggs cooked to your liking with bacon, sausage, various Indonesian options as well as fresh melon, toast, pastries, cereals, fresh milk and juices so great options. Room has good WiFi ok TV with some English channels, 2 pools available. Only downside is lots of steps as built on land that was terraced rice paddies and awkward access for taxis/drivers. The free afternoon tea was great as was the one meal we ate on site (we loved Warung Ning if you want a truly authentic Balinese meal)"

"An amazing get away from the stresses of the outside world"