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Shangri-La Ulaanbaatar

5.0 star property
Downtown Ulaanbaatar invites travelers to unwind with leisurely strolls, rejuvenating sauna sessions, and international dining experiences

Choose dates to view prices

Shangri-La Ulaanbaatar stands in downtown's center, offering a refined retreat with thoughtful amenities. Travelers can start their day at one of four on-site restaurants, then relax in the sauna, steam room, or take a refreshing swim in the indoor pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp6.178.900
Rp7.266.386 total
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Frequently asked questions

Does Shangri-La Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Ulaanbaatar?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La Ulaanbaatar on 23 May 2026 start from Rp6.178.900, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Ulaanbaatar?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Ulaanbaatar?

Check-in start time: noon; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Ulaanbaatar?

Checkout is at noon.

Does Shangri-La Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45.00 per vehicle applies.

Where is Shangri-La Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this luxury hotel is steps away from Embassy of Bulgaria and Embassy of Japan. Memorial Museum of Victims of Political Persecution and Ministry of Health are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 88 out of 145 reviews
Rating 8 - Good. 31 out of 145 reviews
Rating 6 - Okay. 13 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 10 out of 145 reviews

Reviews

Verified

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities
Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oggi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Rebecca

Disliked: Cleanliness
Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

YUNGTING

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst 5 stars hotel I have ever been
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022
Verified

6/10 Okay

Lasse

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Servicep

Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

YAMAZAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットが無いので、マイナスポイントです
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切でとても良い
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shunsuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい どのホテルよりも良いと感じた
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

YOZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
パーク側の部屋では夜景が綺麗です。
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

ISAMU

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
5名で2部屋予約していたが、体調不良などで2名が来れなかった 予約そのままで料金もそのままで結構と伝えたが、2ベッドの1部屋で済まそうとする受付 3人では寝れないし、フェアでは無いと話をしても出来ないの一点張り 上役も含めた受付スタッフの思い込みが強く、英語が通じていないと感じ 現地通訳に話をして貰い，ようやく解決 ルームサービスは、とても時間がかかったうえに、部屋にチャージ出来ず、現金かクレジットの支払いもはっきりせず、電話で確認して支払う事態で、部屋到着から10分のスタッフ滞在 夜は、クラブ音楽が一晩中、部屋中に振動して安眠出来ない状況 次の日から2日間お祭りでうるさくなるとのアナウンスはあったが、前夜祭まであるとはアナウンスされておらず ゲストフレンドリーのかけらも無い、ホスピタリティの無い設備だけのホテル
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maiken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus i centrum

Fantastisk hotel, ligger lige i centrum til alt. Inden for gåafstand har du busser, caféer, museum, indkøbscentre osv osv Hotellets kinesiske restaurant hører til top 3 i byen Deres lobby ulmer af liv dagen lang og her serveres små retter, Afternoonte, drikkevarer og levende musik
Hutong restaurant
Lobbyens Afternoon tea
Stayed 3 nights in Apr 2025
Verified

8/10 Good

DONG HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
광장까지 걸어갈 거리의 매우 깨끗한 컨디션의 호텔 가격은 다소 비쌈
Stayed 1 night in Sep 2024
Verified

8/10 Good

AKIRA

Liked: Amenities
モンゴルでは、最高級ホテル
Verified

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Ainut miinus koko paikassa; käytin hotellin autopalveluja runsaasti mutta aikataulut ja kuljettajien ammattitaito oli kyseenalaista!! Erinomainen sijainti ostoskeskuksen yhteydessä ja loistava henkilökunta. Aamupala runsas ja erittäin hyvä ja monipuolinen! Vahva suositus!!!!
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シャングリ・ラ

ウランバートル では、①番のホテルよかったです
Stayed 7 nights in Apr 2022