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Ulasan untuk Newby Bridge Hotel

3 out of 5
Newby Bridge Hotel
Newby Bridge, Ulverston, England

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 131 dari 432 ulasan" "
Penilaian 8 - Bagus. 176 dari 432 ulasan" "
Penilaian 6 - Cukup Baik. 72 dari 432 ulasan" "
Penilaian 4 - Buruk. 41 dari 432 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 432 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Justin

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Dilys

Very nice hotel.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Isabel

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly and helpful staff
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Annette

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Michael

Disukai: Kebersihan, staf & layanan
Average
Superior Deluxe double room on Hotels dot con for £183 a night advertised with private outdoor hot tub. I believe it's a mistake by hotels dot con the staff were lovely and helpful and this review shouldn't reflect on them or there customer service. There is no PRIVATE hot tub with this option at all. The hotel was average very creeky floors and 4 poster bed quite dated very very noisy bed. The room was reasonably clean despite mould on the bath sealant. Shame the bathroom window didn't open too. Breakfast was good apart from it bugged me that not one of the curtain rails above the doors were straight. A little overpriced for what it was. £80-£100 would have been more reasonable and that's only because it's in the lakes. Not somewhere I'd stay again. The positives: Friendly Staff, Warm Room, Food was good.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Beverly Ann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Noise from passing traffic, room smelt musky as we were in jasmine cottage & complementary dressing gowns & slippers would of been nice for when you visit the swimming pool & we couldnt open our window on one side of the room as a smokers ash tray was outside the window, food & staff we couldnt fault. Had a nice relaxing 2 day stay & would recommend it to my family & friends.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Elizabeth

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Newby Bridge Hotel pada tanggal 21 Jun 2023
Thanks for your review

8/10 Bagus

Abi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Newby Bridge Hotel pada tanggal 21 Jun 2023
Thanks for your review

10/10 Sangat Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely old building, good food
Menginap 2 malam pada bulan April 2023
Tanggapan dari j pada tanggal 5 Mei 2023
Thank you for your lovely review,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Yes, it was a pleasant stay
Evening meals are rather heavy and oily. Need more lighter food. Will appreciate to have more fish dish.
Menginap 2 malam pada bulan April 2023
Tanggapan dari j pada tanggal 5 Mei 2023
Thank you for your comments about the menu, we will pass these on to our chef, Many Thanks

8/10 Bagus

Gillian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari j pada tanggal 5 Mei 2023
Thank you

10/10 Sangat Bagus

Richard

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari j pada tanggal 20 Jan 2023
Thank you for your review score,

10/10 Sangat Bagus

Jeffrey

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari j pada tanggal 6 Jan 2023
Thank you for your review score,

2/10 Sangat Buruk

Carole

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari j pada tanggal 5 Nov 2022
We are very shocked by the low score, please contact the hotel directly to talk to one of our team

4/10 Buruk

Gail

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Not quite what I was expecting considering the reviews I’d seen. Slightly dated and the leisure facility needs a revamp. Noises from the bar and stairwell through the night and early morning. Lights on outside the window coming through the curtains. Creeking bed and certainly not a silent night mattress. Cleaning in the bathroom needs attention. Staff were friendly and attentive.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Newby Bridge Hotel pada tanggal 16 Des 2022
Thank you. As you are aware Expedia should have actioned your refund of 75. Kind Regards, Reception.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hottie and service. Food was very nice but a little bit over priced for what it was. Toilet flush needs improving
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari j pada tanggal 11 Okt 2022
Thank you for your lovely review,

6/10 Cukup Baik

john

Bepergian bersama teman
Second visit to Newby. Swimming pool cold and needs updating, bed too hard for us and we had a disturbed night due to hearing washing machines and tumble dryers. Food Ok. They have pods since last visit, maybe money could have been better spent updating current rooms and definitely leisure area. The raised grill stuck with old hazard tape in pool area trip hazard, in our opinion needs a make over.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Newby Bridge Hotel pada tanggal 15 Okt 2022
Thank you for your feedback.I am at a loss as to your comments re washing machines and tumble driers as we do not do laundry on site and the room you were in was nowhere near any machineryThe swimming pool and pool area has now been visited by the engineers and the technical issue has been rectified.We have had many guests comment on what a good night's sleep they had in that room.

6/10 Cukup Baik

Kayleigh, Pontyclun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Lovely room, the addition of a fan to the rooms would be useful for the hotter days in the summer. Breakfast is very good!
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari j pada tanggal 30 Agu 2022
Thank you for your review,

10/10 Sangat Bagus

Melike

Menginap 4 malam pada bulan Agustus 2022
Tanggapan dari J pada tanggal 22 Agu 2022
Thank you

10/10 Sangat Bagus

Donna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Late birthday treat
Lovely hotel , with really freindly staff , room was clean and the bed was comfy. Complimentary tea tray was well stocked , plebty of fluffy towels and Complimentary toiletries. The food is of an excellent standard , highly recommend the roast dinner, and the roulade. Breakfast was great quality, plentiful with excellent choice, something for everyone.
Menginap 1 malam pada bulan Agustus 2022

4/10 Buruk

Mark

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Room was hot, and I was asked to leave Restaurant.
I stayed 2 nights in the Newby Bridge Hotel, and decided to go for a meal last night in your pub eating area. The guy who actually served me at the bar was the same one who said "sit where you want" it was 6:30pm.. I decided on what I wanted to eat and was told I had to pay for it at the bar.. fair enough.. The homemade pie and chips arrived, it was nice, and I'd paid for 2 pints but said I'd have my 2nd after I've drunk my first, as it was warm.. After I'd finished my lunch and 1st drink one of the waitresses took my glass and I asked if I'd have to go to the bar or can my 2nd drink be served at the table. She went off to bring my pint.. As soon as she'd brought it she, with her next sentence, said, oh.. this table is booked for 7pm, there was no sign at the table saying this, you need to move, did you book? .. I told her the man said sit anywhere it ok, even though I'd only sat down at 6:38pm.. She sensed I wasn't happy and said I could sit nearer the bar.. "oh its OK, I'll take it to my room, and go somewhere else tomorrow, So I took my pint to my room.. I was not happy in the slightest.. Am I being unreasonable here? 22 minutes to eat my lunch and drink my 2 pints? Then get thrown out in front of the other customers?? The room (5) had no AC, and no fan, which made sleeping, on a hot night, difficult. I'm in the area until March 2023 and try to move around the area, but would not stay here again.
Menginap 2 malam pada bulan Juni 2022

4/10 Buruk

Louise

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Hotel clean, but very dated. The room that we stayed in, the bed was lumpy and uncomfortable. Not wheelchair friendly, only one disabled room. No lift with some rooms having 2 flights of stairs to go up. Our room had steps going down to it. A ramp was provided for the first steps, but there was still a step to go down. Corridors narrow making access with a wheelchair difficult. However, on a positive note the staff were helpful and friendly, and did their best under the limitations.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari j pada tanggal 12 Jun 2022
Thank you very much for your review,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari j pada tanggal 12 Jun 2022
Thank you

10/10 Sangat Bagus

Sam

Bepergian bersama teman, Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Beautiful place with the friendliest of staff
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari j pada tanggal 12 Jun 2022
Thank you

10/10 Sangat Bagus

Jared

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place
Lovely hotel and staff, the people were really nice. We ate in the bar and the food was superb. We booked a superior room (room 7) which was spot on.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari j pada tanggal 12 Jun 2022
Thank you for your lovely review

8/10 Bagus

Jill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent food.
Lovely hotel in a convenient position. Staff were helpful. Food was excellent. Room was spacious and clean. The only problem was that the radiators made a lot of noise just after we arrived. A member of staff tried twice to remedy this before arranging a mov We would use this hotel again.e to another room.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari j pada tanggal 16 Mei 2022
Thank you for your review, we are sorry to hear about the pipes, but are happy we were able to move you,

8/10 Bagus

Nitin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Garden and Bar in the hotel are stunning.
Menginap 2 malam pada bulan April 2022
Tanggapan dari j pada tanggal 9 Mei 2022
Thank you very much for your lovely comments

8/10 Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
easy to find good friendly staff clean room good menu bar would return next year
Menginap 2 malam pada bulan April 2022
Tanggapan dari j pada tanggal 12 Apr 2022
Thank you for your review,

8/10 Bagus

Maureen

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
lovely hotel but very expensive for food & drink, wish i got a deal with breakfast included as it made our stay very expensive for a 2 day stay.
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari j pada tanggal 24 Mar 2022
Thank you

2/10 Sangat Buruk

James

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked by mistake on expedia app on the same night as planned stay approx. 19:00hrs, we were trying to book the Swan. Contacted expedia minutes after mistaken booking, hotel would not respond, left a request with expedia, hotel refuse to provide refund, did not stay in hotel. We stayed in the Swan. Receptionist staff at the Swan used to work at Newby Bridge Hotel and said the cleanliness and overall hygiene was awful, never want to stay here. Disappointed they would not provide refund on this occasion and circumstances.
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Newby Bridge Hotel pada tanggal 6 Apr 2022
Customer books a non-refundable room. Customer requests a refund on non-refundable room. Customer is politely told that unfortunately non-refundable rooms are non-refundable. Customer leaves a one star review stating they disliked the cleanliness, amenities, property condition and facilities of the hotel they didn’t stay at.

10/10 Sangat Bagus

Lisa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari j pada tanggal 8 Nov 2021
Thank you

10/10 Sangat Bagus

Debbie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari j pada tanggal 2 Nov 2021
Thank you

8/10 Bagus

Paul

Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari j pada tanggal 2 Nov 2021
Thank you for your score

4/10 Buruk

Tomasz

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Overpriced and requires renovation
Very expensive and requires renovation. Prons: * friendly staff * nice rooms Cons: * mould in the bath * 'spa' facilities should be rebuilt from scratch * vent in the bathroom didn't seem to be ever cleaned
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari j pada tanggal 2 Nov 2021
Thank you for your comments, we are very sorry about the bathroom, we will look in to this. Many Thanks

8/10 Bagus

Jo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff and fun facilities. Good food good value.
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari j pada tanggal 12 Okt 2021
Thank you

6/10 Cukup Baik

Steve

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
A rather average visit where the breakfast was over cooked and the beds completely worn out but the staff were lovely. The lady in charge of the restaurant was a star and a delight to deal with .the bar is full of character
Menginap 2 malam pada bulan September 2021
Tanggapan dari j pada tanggal 12 Okt 2021
Thank you very much for your review

10/10 Sangat Bagus

Daniel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good accommodation
It’s a nice place, well worth the price.
Menginap 2 malam pada bulan September 2021
Tanggapan dari j pada tanggal 12 Okt 2021
Thank you for your review,

8/10 Bagus

Claire

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Well situated
Nice set up of bar, restaurant, and rooms. Rooms basic but tidy. Convenient location in area. Room would have benifited from a fridge.
Menginap 2 malam pada bulan September 2021
Tanggapan dari J pada tanggal 29 Sep 2021
Thank you for your review, Kind regards

6/10 Cukup Baik

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Dinner was ok. Breakfast was really bad
Menginap 1 malam pada bulan September 2021
Tanggapan dari J pada tanggal 20 Sep 2021
Thank you very much for your comments about the food, we are very sorry you didn't enjoy your meals.

10/10 Sangat Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff did everything to accommodate our short stay, including our dog. Very polite and helpful.
Menginap 1 malam pada bulan September 2021
Tanggapan dari J pada tanggal 7 Sep 2021
Thank you for your lovely comments

6/10 Cukup Baik

Mira

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dirty the radiators full of spider webs so was behind the chest of drawers the windows full of mould . The shower head stand broke we had to hold it by hand .Some of the staff very rude trying to say good morning no answer.The breakfast £12 per person owhich I think it’s a little bit to much and very poor choices .Over priced £130 per night!!
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Newby Bridge Hotel pada tanggal 2 Sep 2021
Thank you for taking the time to write this review. We apologise that we could not provide a fully enjoyable stay for yourselves during your visit, we will look into these matters at our next management meeting.

4/10 Buruk

Nigel

Tidak Disukai: Staf & layanan
No receptionist on desk on arrival or most of the time during our stay which delayed us booking in, booking the pool etc. Food dismal! Buffet only. Poor quality. No vegetables!
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari J pada tanggal 18 Agu 2021
Thank you for your comments, we are very sorry you didn't have an enjoyable experience with us. We are very sorry about the food at the hotel.

8/10 Bagus

tina

Newby Bridge Hotel
The room was dated and the shower had no screen so we had to keep towels everywhere to stop the floor flooding . The price was high for the two night stay and didnt i nclude breakfast which was another €12 per person. The eveni ng meal was a buffet and the food was cold so we didnt eat there the second evening . The pool as nice but the cha ging room was dirty. We wouldnt stay again .
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari J pada tanggal 18 Agu 2021
Thank you for your comments, we are very sorry you didn't have an enjoyable experience with us. We are very sorry about the food at the hotel.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan
Dirty room including squashed spider on the ceiling, dirty towels and sheets refolded and put back for use instead of changing although left on bath as requested. Food in garden restaurant undercooked and caused sickness. Dead flies and rubbish floating in swimming pool on first use of the day.
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari j pada tanggal 13 Agu 2021
Thank you for your comments, we are sorry to hear you were unwell.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Excellent large room with Jacuzzi friendly efficient staff good food and this was reasonably priced very good value for price.
Menginap 4 malam pada bulan Agustus 2021
Tanggapan dari J pada tanggal 10 Agu 2021
Thank you for your review,

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The property was ok value for money, our room was spacious and light. However, the furniture and fittings were a little worn-down and it was not very clean. The breakfast only offers a Full English (in standard, vegetarian and vegan) plus cereals, toast, jam and fruit. Service at breakfast was friendly but incredibly slow. Staff at the reception was helpful. Currently you are able to book 30 min slots at the pool, during which you have the facilities to yourself/your party. Parking is in front of the hotel and even though it was busy and tight, we were always able to find a spot.
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari j pada tanggal 6 Agu 2021
Thank you for your review and comments.

8/10 Bagus

amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Would return to different room
We loved the location to the river. Bus connection and setting. Our only complaint would be the temperature of the room. We were abpve the swimming pool whoch meant the room was heated with pipes innthe floor. With no aircon we asked for a fan but nothing came of that. The window was open 24hours. Then the kitchen fan could be heard constant. Shame as made sleeping uncomfortable. We would return but ask for different room
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari J pada tanggal 18 Agu 2021
Thank you for your review.

8/10 Bagus

Rachel

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
The rooms have been updated and are very nice. Food from the restaurant was also very nice when having an evening meal. The pool area hasn’t been updated in what seem like about 15 years and is quite shabby and unappealing. The “gym” is a room with 4 machines one which looked rusty and was being used a towel storage area. If you take the state of the gym out of the equation it’s a lovely hotel and fit for purpose as a comfortable place to stay while exploring the Lake District. Would stay again if the opportunity presented itself.
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari j pada tanggal 6 Agu 2021
Thank you very much for your review, thank you for your comments about the pool, we will be addressing these.

6/10 Cukup Baik

Paul

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Room comfort below par
Standard of the room (single occupancy) was not very good: awful mattress and pillows, bed reading light below par, I had to put waste paper bin on the window sill in order to keep the sliding window open, no anti-slip floor mat, nor safety grab bar to help me step into the bath to have a shower (totally unacceptable for an octogenarian as I am).
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari J pada tanggal 25 Jul 2021
Thank you for your feedback, we will be addressing the issues raised. Thank you fir letting us know.