Hotel Ramah Hewan Peliharaan di Umalas

"i was disappointed with the service start from check in. When we arrived at the hotel at around 2pm, we were given a choice to wait for a room view ocean view of just anyroom that is available, and we choose a room with ocean view as we will be staying for 3 nights. After waiting for about 2 hours at lobby without aircon, when we asked again, they told us that the room was not ready, we have to wait another 2 hours. I was so upset because we are very tired. we fly in from melbourne, in which we...

"The staff were so amazing the absolute best part they made the trip so amazing. I can’t remember all the amazing staff but I remember Ayu, Wulan, Yoga,Septiari,Sutiass, Lidya, and Indra. "

"Nice boutique hotel with the most wonderful staff ! 5+ stars for staff and food The owner is a Spainard who has been on Bali over 30 years with extensive global hotel experience. He has created a wonderful oasis and yet helps carry bags, and do daily maintenance chores ! He has selected a fantastic staff who are genuinely helpful and happy. General Manager is Balinese with an eye for detail but still treats staff with respect gaining the hotel loyal and happy employees. 5 stars for style...

"Great villa for family vacation...."

"Beautiful hotel and such a nice setting! Booked it last minute, now just checked in to my next destination in Bali, and it doesn't match up to this! Very high standard accommodation! Loved it! The staff was so nice, they took really good care of us. I was down with a flu and they made me ginger tea on the house! "

"The villa was beautiful and roomy. The staff was very attentive and kind. The kitchen was well stocked and had plenty of room for storage. The pool area was very pretty with all of the plants, although the water was a little too cold for us to spend much time in it. The villa was very quiet and comfortable, and it was easy to receive deliveries."