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Ulasan untuk Levels Unawatuna

4.5 out of 5
Levels Unawatuna
Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 40 dari 75 ulasan" "
Penilaian 8 - Bagus. 25 dari 75 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 75 ulasan" "
Penilaian 4 - Buruk. 4 dari 75 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 75 ulasan" "

8,8/10

Kebersihan

9,2/10

Staf & layanan

9,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Shayne

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Rahul

Tidak Disukai: Kebersihan
Needs to be clean
Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
Menginap 7 malam pada bulan Desember 2023

4/10 Buruk

Kalani

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel
Great location on the hill with an amazing view and close to popular destinations. The staff was very service minded! We really enjoyed our 3 night stay at this hotel.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property does need a renovation but otherwise a pleasant stay with helpful staff
Menginap 8 malam pada bulan Maret 2023

8/10 Bagus

alan

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 15 malam pada bulan Juni 2022

4/10 Buruk

Sana

Tidak Disukai: Staf & layanan
Pire expérience
Expérience horrible . Le Check in a été interminable , le service client plus que médiocre . Petit déjeuner très basique pour un hôtel de ce type . Le seul point positif est la piscine . Et pour couronner le tout nous avons été victime d’un vol dans notre chambre . De l’argent nous a été dérobé et la police a dû intervenir pour qu’on puisse trouver un semblant de solution . Tout simplement inacceptable.
Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

Janina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ausgezeichnetes Hotel in perfekter Lage. Das Personal ist unglaublich hilfsbereit und höflich. Man ist in einem komfortablen Hotel an einer gut befahrbaren Straße mit Tuktuk Anbindung zur Stadt Gaulle (ca 2 Euro für die Fahrt) oder zum Unawatuna Strand mit vielen Restaurants und Bars (ca3€ Fahrt), aber fußläufig zum traumhaften Jungle beach. Wir konnten Affen, Iguanas und andere Tiere sehen. Lokale Bevölkerung wohnt in der Gegend, Sehr nett. Man kann auch zu Fuß durch den Wald, das ist super schön und spannend. Das Hotel ist schick und luxuriös, das Essen ist hervorragend und ein Mix aus srilanka und vielfältigem anderem. Die Gärten sind toll zum Essen oder relaxen, der Pool ist sauber
Menginap 5 malam pada bulan Oktober 2021
Tanggapan dari Levels Team pada tanggal 8 Nov 2021
Thank you. Hope to see you again. Best regards,

10/10 Sangat Bagus

Tarja

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rauhallinen hotelli
Rauhallinen hotelli, kivat huoneet merelle päin. Hyvä aamupala ja uima-allas kiva. Ainut miinus kuntosalin puute ja me jouduimme odottamaan huonetta yli tunnin check-in ajan yli.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Lena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hit återkommer vi gärna
Väldigt vacker utsikt från rummet. Mysigt poolområde med lyxiga solsängar. Trevlig och omtänksam personal. Jättesköna sängar. Nära till Jungle Beach som är en fantastiskt fin strand.
Menginap 4 malam pada bulan Februari 2020

10/10 Sangat Bagus

Berit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mycket trevligt hotell med fantastisk personal. Lugn omgivning. Brant stig ner till stranden, om du har rörelseproblem.
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stylish boutique hotel.
Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Menginap 4 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thumbs Up
Stay was comfortable, room was amazing with ocean view, meals were superb
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Annelise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Marius Tandberg

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2019

8/10 Bagus

Felix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good service and personnel. Nice and comfy hotel. Amazing view. Downside tho is the breakfast, you'll get a fruit platter, bread basket and then choose one main breakfast.... in general its good.
Lobby
Main dish
Suit II
Breakfast
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel and fantastic service
My wife and I spent four nights at this hotel and we were treated to a lovely suite overlooking the ocean. The trip was mainly planned to relax from the busy work life and this hotel delivered this perfectly. The seas were a bit rough at this time of year, so we had a brief dip at Jungle beach which is a 5 min walk from the hotel. If you are looking for a gym, its 15 mins away by walk or 5 mins by tuktuk (we tried it once, but we really wanted to relax instead). There are a few things to mention such as the supportive staff, fantastic room, pool, food, spa and the services. We tried them all including a candle lit romantic dinner for our 3rd wedding anniversary, the lovely massage at the spa as well as a safari trip to Yala which was fantastic. Thanks to the site manager (Hasantha Lakmal) who kept this place in pristine condition and helped us spend the time fruitfully. We'd love to return and recommend this place to anyone.
Menginap 4 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2019

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best hotel in Sri Lanka!
The staff went out of their way to help us with everything during our stay, the service couldn’t have been better! The room was beautiful with views out to sea and the bed was very comfy. The breakfast includes warm bread/ croissants/ samosas as well as fresh fruit and whatever you order from the breakfast menu! Always easy to get a tuk tuk to Unawatuna beach. You won’t regret staying here :)
Menginap 2 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice and helpful staff. Quiet location. Amazing views!
Menginap 3 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Staff goes above and beyond to always make my stay here an enjoyable & relaxing one. They are rockstars!!
Menginap 2 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service at levels is so much more then I have ever experienced. Management were great, but in particular the boys in housekeeping and
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Vanessa&Miguel, Melbourne, Australia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Levels by cantaloupe is one of, if not the best hotels I have ever stayed. The service that we received throughout our 3 night stay was impecable, and more. Every single staff member went above and beyond. Breakfast was delicious, the pool was amazing but the rooms are absolutely wonderful. Particularly the deluxe room by the pool on the bottom floor. We were treated like absolute royalty and I very highly recommend a stay at this hotel, the only problem being you may not want to leave like us.
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Nisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great views and great service
Amazing stay on our honeymoon. Area is perfect, short walk from jungle and white beaches and the peace pagoda. A 10 min tuk tuk ride from unawatuna. Staff are always happy to help and we would suggest suite 2 if you can get it.
Menginap 3 malam pada bulan Februari 2019

10/10 Sangat Bagus

Bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic hotel
This hotel was a joy to be at...perfect service especially the great waiter Janith he was so helpful with great suggestions for trips! We ended our busy tour with a stay here and the hotel was fantastic! Worth having a superior suit the view and rooms amazing ! Food was lovely all served with a good choice and willing to adapt to your choice! Pool a welcome addition in the heat and hotel close to good beaches walks and villages Please book you will not be disappointed !
Menginap 5 malam pada bulan Februari 2019

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay at Levels
Stayed for 7 nights, Jan 2019. The staff were amazing, so attentive to our needs. Room was always spotless and the food that we had at the hotel (breakfast every day and lunch on 3 days) was delicious. Only criticism would be on the time it took for breakfast to arrive, pretty small menu to choose from, it really shouldn't take an hour of your morning, from start to finish, to have an avocado and toast or market bowl smoothie breakfast (both were delicious). 5 min walk to Jungle beach, 10 minute tuk tuk drive into Unawatuna for dinner options. would recommend
Menginap 7 malam pada bulan Februari 2019

8/10 Bagus

Kieran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good hotel in a beautiful place.
Overall I enjoyed the stay. The location is quite beautiful and convenient to jungle beach. However, it's a little bit distant to Galle Fort requiring transportation. Related to this there was an incident when we were at the hotel where we were hassled by tuk-tuk drivers who wanted to stop us getting an uber. They were quite aggressive in their behaviour. initially this was upsetting but I do want to note that the hotel management took this very seriously, were very apologetic and took it on to resolve this with the tuk.tuk drivers to avoid future problems. As such I want to praise the management for the way they handled it and I would not say I found the place insecure. The rooms were lovely and the pool was very nice with good views to the sea. This aspect felt very special I must say. The breakfast was delicious and all the staff were super helpful and friendly. Other than the one of tuk-tuk issue and slight inconvenience of the location I would give this a top rating. I would still rate it highly. I personally felt the price was a little high, but not in the context of the area, other high quality places were similar or even more expensive. I did feel there were some signs of wear and tear starting to show meaning it's probably aged a little since it first opened but this certainly isn't a big issue yet. One example is that the door of the room felt a little insecure although it did lock.
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Enjoyable Stay
Great views, food is very good, nice pool area and the staff is absolutely wonderful. Room and building is starting to show its age. I wouldn’t recommend the spa. Overall highly recommended if you want a romantic spot that is close to Galle but away from the hustle and bustle of the city.
Menginap 2 malam pada bulan November 2018

4/10 Buruk

joaquin

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Would not recommend
Mixed feelings. We had problems upon checking and had to wait an hour - staff isntead of saying room wasnt ready kept making us wait, loosing an hour of our time sitting in the horrible heat. Later they did do everything the could to make up for this and were helpful. Still, i felt like a walking dollar bill... want dinner? Just 175 usd or more! Same for the spa. Kind of ridiculous. The deco is kind of tacky, and the location is very far away from the beach and restorants - you will have to take a tuktuk everytime. Breakfast was good abd the pool very nice.
Menginap 2 malam pada bulan November 2018

10/10 Sangat Bagus

Madge, New York, NY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My favorite hotel in Sri Lanka and quite possibly the world - incredible view and amazing staff. Will continue to come back for a luxurious getaway in paradise!
Menginap 2 malam pada bulan Oktober 2018

10/10 Sangat Bagus

A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolute aanrader
Fijn hotel, we kregen bij aankomst een upgrade naar een hogere verdieping waardoor we prachtig uitzicht hadden over de Oceaan. Het zwembad is heerlijk en heeft ook stoelen met een mooi uitzicht. Daarnaast hadden we zowel ontbijt als diner in het hotel en dit was erg lekker met voldoende keus (was a la carte en geen buffet). In de buurt liggen mooie strandjes en de stad Galle is goed bereikbaar. Zeker een aanrader dit hotel
Menginap 2 malam pada bulan September 2018

10/10 Sangat Bagus

Abby, Philadelphia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I want to move in here. Stay here, you won't regret it. I arrived to a welcome drink, cool towel, and prepped jacuzzi tub with flower petals. The bed is huge and comfortable, the food is spectacular, the smart TV has Netflix, everything is done so well. The pool is amazing and the service is wonderful. Boutique hotels offer something special in intimacy, peace, and tranquility. The beach is less than 10 minutes away.
Menginap 2 malam pada bulan Juli 2018

10/10 Sangat Bagus

yoomin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Brad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Next Level
Really great place to stay in Unawatuna. Was staying for my second time and won't hesitate to book again next time in Sri Lanka. Love the staff, not so much the wifi

8/10 Bagus

Anders

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

FABIO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bom hotel boutique
Hotel boutique próximo a Jungle Beach. Muito bonito, bem equipado, bom serviço.

10/10 Sangat Bagus

Maja

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They made us feel at home
It was the staff at the hotel that made our stay really realaxing and enjoyable. Great guys!
Menginap 4 malam pada bulan Februari 2018

10/10 Sangat Bagus

Kristian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
En liten oas - charmigt hotell
Charmigt litet hotell med perfekt service från killarna som bar in vårt bagage till incheckning, servitören i baren eller servitörerna i restaurangen. Detta är ett ställe för dig som inte tycker om hotellkomplex. Vacker utsikt över havet, trevliga allmänna utrymmen som tex mysiga solstolar för två vid poolen. Bra utbud i restaurangen och god mat. Det enda som sakas är gångavstånd till övriga restauranger om så önskas. Rekommenderas!
Menginap 1 malam pada bulan Februari 2018

10/10 Sangat Bagus

Expedia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great spot for relaxation
Staff was super friendly, beautiful hotel in a lovely area! Food was also delicious!
Menginap 4 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice stay
Very nice stay. The hotel was under renovation so we experienced painting around and noise early in the morning but the staff was excellent! We really enjoyed bbq night and the proximity to Jungle beach and Galle old town.
Menginap 6 malam pada bulan Desember 2017

8/10 Bagus

Scott, American living in Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice location and friendly staff
My wife and I stayed at Levels for 3 nights and enjoyed most of our stay. The room was spacious and nicely prepared. The view from the hotel is also nice. Breakfast was good and higher quality than many other places we have stayed in Asia. With that said, the lunch and dinner menu options were a bit limited and not really what we were looking for. There are many great restaurants in the area, I recommend checking those out. Overall the hotel was great and as advertised. One suggestion, do not book any activities or excursions through the hotel. They will charge at least a 35% on whatever the true price should be. We knew there would be some tax but it was a bit ridiculous. Even our tuk tuk driver said we should report the charge to hotel management. Simply ask a tuk tuk driver for suggestions and they will hook you up with a fair price for whatever you want to do.
Menginap 3 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Shehani, Colombo, Sri Lanka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing interior and a view
Loved the place a lot. The view was absolutely stunning.

10/10 Sangat Bagus

Frank

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Das Levels ist eine absolute Empfehlung
Das Personal in diesem Hotel ist nicht zu toppen. Sehr freundlich, zuvorkommend, immer ein lächeln im Gesicht und wirkliche Herzlichkeit. Das Hotel ist ebenfalls sehr schön und bietet einen grandiosen Blick auf die Bucht. Das Abendessen war ebenfalls sehr gut sowie auch das Frühstück. Wer ein kleines stylisches Hotel sucht das einen perfekten Service bietet sollte das Levels buchen!

8/10 Bagus

Melinda, UK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Away from it all.
This hotel is an expensive tuk-tuk ride up a hill but it's a lovely view and is away from the crowds.

10/10 Sangat Bagus

Fulya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A nice stay minutes away from Galle and Unawatuna
Located at the Rumassala mountain, Levels is a 10 minute tuktuk ride away from both Galle and Unawatuna. Has amazing views, Jungle Beach and White beach are 10 minute walk away (need to go downhill then climb so might not be good if you have knee problem) and Japanese Peace Pagoda is just around the corner. We were looking for a conveniently located place nestled away from the road noise and hustle we had to bear the previous night in Bentota and Cantaloupe levels were exactly this. It is a small property with a personal touch though the style is a bit outdated. We stayed at 2 different rooms, thanks to the free upgrade we received on arrival. Both types of rooms were spacious with huge bathrooms and a jacuzzi. Some bathroom amenities and towels were absent at both bathrooms but replaces after we reminded the housekeeping. Bed was comfortable, overall room cleanliness was good and room had everything we needed. My favourite place in the hotel was the pool and lounge beds. It was a delight to lay there and enjoy the complimentary fruit popsicles in the afternoon. Breakfast was tasty, all food served was made from fresh and good quality ingredients. They have a good variety available. Staff was friendly and very helpful. We had a small incident with the electricity and even the GM, who was in the property by chance, showed up to check and they fixed it in the shortest possible time. Overall we had a pleasant stay and I recommend this hotel.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Soul less hotel. Painter still busy on walk through balcony Fawlty towers comes to mind. Love Sri Lanka but the inability of the manager to get out requests correct, spoilt this part of our holiday

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
住店老板歧视中国人，让中国人滚回房间
交谈稍微大声，印度阿三老板居然说 just go back your room！非常的无理，酒店各方面都不差，但是老板对员工以及对中国人极为恶劣，但对欧美人的态度极为倒贴，不愧为有阶层之分的印度阿三，请中国人共同抵制。