"This is a very beautiful All Inclusive resort with very nice food, very friendly and helpful staff. The general manager lacked a little bit respect and friendliness when I tried to make him aware of the crowdedness in the dining room and no system in place to improve it, but only at the very beginning of the conversation, after that he was nice, listened and dealt appropriately with the matter.
Our room was perfectly okay for our 3 nights stay but it is not okay how dirty the floor was. We told the receptionist that the floor needed to be mopped and after that a cleaning lady came and washed the floor and everything was good then but I think the floors should always be spotless clean when new guests arrive without them having to go to receptionists and complain the cleanliness standard.
I still give full marks for this resort as I am confident all this will be 100 % improved and all future guests will benefit from us. And who knows - maybe one day we even return ourselves."
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