Search Hotels Near United Supermarkets Arena, Lubbock

"Great staff who took care of me from the second. I got there they were phenomenal."

"Yes"

"Good hotel good breakfast clean they need to update their bathrooms"

"Average place. High price."

"just be aware the property is old. Outside doors have to be pulled in order to shut, no plug in our sink drain, no trash can in bathroom. Drain plug in bath was out and when we ran the water, hair from the drain came up into the tub. Shower head was covered with hard water corrosion. No diet drinks in case to purchase. No vending machines."

"Staff was a bit standoffish at check-in. We felt like we received a “less than” greeting since we’d booked through a 3rd party. The staff member told us due to “the type of booking,” we weren’t eligible to PAY for an early check in. This was at 2:30. Official check in was at 3. 30 minutes later when the magical time hit, we were informed of the $18 amenities fee. Fire pits were off due to high winds and the pool was busy with college students who came and went while we were there. Grounds are beautiful and we enjoyed cornhole and the pool, but it seemed weird to pay to use all of it when restaurant customers and local students could do the same for free. I realized later that I’d left my sunglasses downstairs. When my husband went to the front desk to ask if they’d been turned in, the gentleman he asked shrugged his shoulders without even faking an effort to look for them and said “not to my knowledge.” The room was beautiful, the beds were comfy and the property was lovely….but we won’t be back because of the sub par service. We were so excited to stay there but were let down. "

"Room was ok. Breakfast was ok. Staff was rude"

"Nice place for the price. Apparently, the property was recently acquired by Extended Stay so it look like they had done some improvements and were still working on cleaning the place up and fixing things. The room was clean and the guy at the front desk was expedient and very thorough."

"Friendly staff, clean room and great location to the stadium. Will stay there again."