Hotel Keluarga di Upper Hutt

"As they say - little things count! Positives - lovely location/ setting, great value breakfast Negativities/ fridge didn’t work so milk left for me curdled 🤔, glasses and coffee ☕️ cup selection limited ( $20 at the Sally’s would sort that out ) & no toilet paper 🤔"

"Friendly staff, clean and spacious room in a very well looked after decor. You can tell the team and owners really take pride and care in what they do"

"We were only in the room for a short time as we left before sunrise. Check in was quick as was the check out. The room was great. "

"The gym was great. Not being acknowledged while watching 3 staff talk amongst themselves shifted my first impressions to zero care for my presence. I found my grounding and tried again. Upoun entering our room with all our luggage our door cards had not been registered which ment a return to the front desk. No explanation Was given just new cards, no words were spoken it was assumed i knew. I get to enjoy lovely hotels all over our beutiful country and meet a wide amount of people. This...

"Room needed a spring clean... coffee stained plug hole in sink, icebox needs defrosting (ice cubes would be great). Bathroom ceiling needs dead bugs removed, vent need webs removed, garbage bin pedal was broken. However it was clean. Good tv facilities were there but you had to sign in to stuff. We watched tv1 but it kept dropping us. Spa the treadmill vibrated when running at speed so remote was flung off and slammed into wall (all still worked)"