Search Hotels with Pool in Upton

"Headline: A 5-Star Experience in a 2-Star Hotel – Truly Congenial & Accessible "I have stayed in many hotels across the UK, and this was hands-down one of the best. I am honestly baffled as to why this hotel only has a 2-star rating; it deserves much more. The communication was excellent. They offer an open WhatsApp line for guest requests, which is a brilliant, modern touch. Even though I didn’t need to ask for anything, knowing that help was just a message away provided great peace of mind. Housekeeping was exceptional. They checked in every morning with fresh towels and offered to clean the room. They were incredibly proactive with beverages—sometimes bringing refills before I even had to ask! Unlike many other hotels, they provide real glassware in the rooms, which makes a huge difference. The Highlights: Accessibility: The rooms are very well thought out with step-in showers and sturdy grab rails, which is essential for anyone with mobility needs. Facilities: For a '2-star' hotel to have a gym, yoga, and Tai Chi facilities is unheard of. It’s also perfectly located near the city centre and a Vue cinema. Cleanliness: After I checked out, I sat in the foyer and watched the staff work. The entire place was cleaned top-to-bottom—absolutely spic and span. The staff were helpful, kind, and clearly felt that nothing was too much trouble. If you are looking for a stress-free, accessible, and impeccably clean stay, ignore the star rating and book this hotel. I’ll certainl"

"We didn't have breakfast "

"All good except breakfast. Food lukewarm and large party of golfers made so much noise we had to leave. Cannot blame hotel for this, but staff did nothing to ask them to modify their behaviour. Room good, wifi good, no other issues and good value."

"Everything about this hotel is perfect, and then taken to another level by the amazing staff. A truly special place to stay."

"Super helpful and polite staff everywhere. Didn’t use the spa facilities but plan on doing so next time we visit and we would definitely go back"

"Spa was excellent I had a room in The Paddocks and (as a single female) felt quite vulnerable on the 5 minute walk to and from the main building behind quite a tall hedge. Also my room wasn’t made up prior to the second night. The Poolside was lovely, staff were great and food/bar area all as expected. Will visit again (but ensure I’d be staying in the main building). "