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Spa & Wellness Hotel Diament Ustron

4.0 star property
Mountain retreat where relaxation meets family entertainment at Spa & Wellness Hotel Diament Ustron, complete with scenic views and rejuvenating amenities

Choose dates to view prices

The Spa & Wellness Hotel Diament Ustron provides a peaceful mountain getaway with spectacular views from its terrace. Visitors can relax with spa treatments including massages and manicures, while children enjoy themselves at the playground and arcade room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.433.415
Rp2.689.183 total
includes taxes & fees
25 May - 26 May
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About this property

Spa & Wellness Hotel Diament Ustron

  • Upscale family-friendly hotel in the mountains
  • You can look forward to a terrace, a coffee shop/cafe and a garden at Spa & Wellness Hotel Diament Ustron. Indulge in a manicure/pedicure, a massage and a body treatment at the on-site spa. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
  • Other perks at this hotel include:
    • An indoor pool and a children's pool, along with sunloungers
    • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
    • Tour/ticket information, a 24-hour front desk and a lift
    • Barbecues, smoke-free property and meeting rooms
  • Room features
  • All guest rooms at Spa & Wellness Hotel Diament Ustron have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • More amenities include:
    • Plasma TVs with cable channels
    • Fridges, electric kettles and daily housekeeping

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  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
8.4 out of 10, Very good, 78 reviews
The price is Rp2.013.849
Rp2.236.052 total
includes taxes & fees
7 Jun - 8 Jun
Hotel Diament Ustron
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Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PLN 195.0 per day.

Cots (infant beds) are available for PLN 19.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 75 for adults and from PLN 75 for children
  • Self-parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per day
  • Rollaway bed fee: PLN 195.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Spa & Wellness Hotel Diament Ustron have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Spa & Wellness Hotel Diament Ustron?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Spa & Wellness Hotel Diament Ustron on 25 May 2026 start from Rp2.433.415, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Spa & Wellness Hotel Diament Ustron pet-friendly?

No, pets are not allowed at this property.

How much is parking at Spa & Wellness Hotel Diament Ustron?

Self-parking is available for PLN 25 per night.

What time is check-in at Spa & Wellness Hotel Diament Ustron?

Check-in begins at 4 PM.

What time is check-out at Spa & Wellness Hotel Diament Ustron?

Checkout is at 11 AM.

Where is Spa & Wellness Hotel Diament Ustron located?

This family-friendly Ustron hotel is located in the mountains, within a 10-minute walk of Pijalnia Wód and Leśny Park Niespodzianek. Dolina Gościradowca Trail and Playground at the Amphitheatre are also within 1 mile (2 km). Ustron Zdrój Station is 19 minutes by foot and Ustroń Brzegi Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 5 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for relaxing, beautiful views
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not worth the money we paid

We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Stayed 1 night in Jun 2024
Verified

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ziemlich gut!
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Wladyslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel i obsluga ok.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo fajny hotel również dla rodzin

Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Świetny hotel w urokliwej okolicy

Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zima

niezłe miejsce, ale zimno w pokoju
Stayed 1 night in Jan 2019
Verified

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fajny hotel

Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Stayed 6 nights in Jan 2019
Verified

6/10 Okay

Andrzej

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nie przyjeżdżaj przed remontem hotelu **** !!!

Ogólnie pozytywnie. Jedzenie, SPA, basen i fitness club ok, ale stan 4 gwiazdkowej części hotelowej tragiczny. Termostat od kaloryfera odpadł, lampka nocna poraziła mnie prądem, drzwi kabiny prysznicowej ledwo wiszące.
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Tom

Brak klimatyzacji w czterogwiazdkowym hotelu! W pokoju brak husteczek ,a wydawać się mogło że to oczywiste . Szlafroki na basen nie dość że w opłakanym stanie to jeszcze nie można wypożyczyć za kaucją tylko płacisz i to nie tanio. Kto daje te gwiazdki?
Stayed 6 nights in Jan 2019
Verified

6/10 Okay

Wlodzimierz

Liked: Room comfort

ogólnie średnio.

Mam uwagi co do następujących spraw: przy śniadaniu za mało obsługi (nie nadążają), jakuzzi za małe na tak duży hotel, płatny parking przy drodze to porażka, płatne szlafroki to chyba żart.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Dorota

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Basen niezbyt duży i bardzo głęboki - na całej powierzchni 166 cm (poza brodzikiem dla dzieci). Długi proces meldowania, doba hotelowa rozpoczyna się o godz. 16:00. Na śniadaniu trudno znaleźć wolny stolik, obsługa nie nadąża z ich sprzątaniem. Sprzątanie pokoju polegało tylko na wyrzuceniu śmieci - nawet łóżka nie zostały zaścielone. Balkon duży ale oddzielony od innych tylko szybą, co nie daje nam prywatności.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duzo ludzi = sezon = duzo dzieci / BRAK KLIMATYZACJI W POKOJU W HOTELU 4* (???)
Verified

4/10 Poor

Not Provided

Disliked: Cleanliness, staff & service, property conditions & facilities

Nytårs ferie

Ankom til Hotellet, som var booket med Panorama Udsigt, men udsigten bestod af udsyn til en Betonvæg samt Parkerings plads.Værelserne var ikke rene, skadedyr på værelserne.Personalet kunne ikke Engelsk, dog fik de fat i en mannager, som kunne lidt gebrokkent Engelsk.
Verified

4/10 Poor

Not Provided

Disliked: Cleanliness, staff & service, property conditions & facilities

Nytårs ferie

Meget dårligt. Ankom og havde booket værelse med PANORAMA udsigt, udsigten var en betonmur ud mod parkeringsplads. Hotellet gav ingen informationer på Engelsk.Badeværelserne var ikke rene, mange dyr på værelset.Håber Hotel. com besigtiger dette Hotel.
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany weekend we dwoje

Bardzo przyjemny pobyt zarówno na wypad we dwoje jak i z rodziną. Wygodny, ładnie urządzony, czysty pokój, przyjemne spa, również zachowana czystość. Bardzo dobrze wygłuszony pokój - pomimo imprezy w restauracji i pokoju na parterze, nie dochodziły do nas hałasy. Bardzo ładna lokalizacja z widokiem, zaraz obok pijalnia wody i dom zdrojowy więc jak nie ma śniegu można spędzić czas na uzdrawianiu ;). Bardzo dobra baza wypadowa do zwiedzania regionu - Wisła, Szczyrk, Cieszyn, Żywiec. Gorąco polecam.
Verified

4/10 Poor

Michal

Disliked: Cleanliness, property conditions & facilities, room comfort

Reklamacja

Zarezerwowany miałem pokój Panoramic dla 2 os. na 1 noc. Niestety, pokój nie był adekwatny do standardu hotelu 4*, mianowicie w łazience w rogu kabiny prysznicowej znajdowała się pleśń, w pokoju brakowało wyposażenia dla drugiej osoby (jedna filiżanka), materac był zbyt duży w stosunku do stelażu łóżka co powodowało iż frontowa deska nie była przymocowana do łóżka a była jedynie o nie oparta, wbrew opisowi pokoju brakowało minibarku (była pusta szafka) natomiast w hotelu Diament 3* minibarek był na wyposażeniu pokoju. Byliśmy w innych hotelach sieci Diament i nie mieliśmy żadnych zastrzeżeń co do pokoju/hotelu. W tym przypadku przy wymeldowaniu złożyliśmy pisemną reklamację.
Verified

8/10 Good

Pawel

Liked: Staff & service
Mieszkałem w odnowionej części 4* ale te gwiazdki jednak na wyrost. Duży plus za świetne śniadania, jednak pozostałe posiłki radzę spożywać "na mieście".
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities

Nature

Pretty good location if you like to be in the nature, surrounded by Mountains. Very good breakfast and serviceminded personell. Only disappointment there was no aircondition. The room became pretty hot
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Would visit it again

Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Wladyslaw

Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021