Search Family-Friendly Hotels in Utica

"Property needs updating "

"As expected for cost."

"room was clean, staff was nice and helpful, parking was good!"

"We had an adjoining door between us and the next room (not something we requested). The people next door who we didn't know were talking on the phone and we could hear the whole conversation. We finally put pillows on the floor to block the bottom and side of the door - that helped some. We didn't request another room or anything and the neighbors went to bed about the time we did. Luckily. I booked this hotel because of strong reviews about the breakfast. However, besides the waffle irons, breakfast was nothing special."

"Continental breakfast did not impress"

"Nice hotel. Staff was very friendly. Pool good enough for kids. Site was clean. "

"The room door wouldn't close when we arrived. Although we weren't happy to have to drag all our luggage back downstairs to the desk, the staff was super kind and gave us a new room immediately. Maintenance was on it right away. No complaints!"

"Delta refused a refund!!! I didn’t want a full refund, just the difference in price between the regular king bed room, and a room with a king bed and also a sofa bed. For example right now as I post this it’s $135 for king bed room and $151 for king bed with a sofa bed, $16 but $16 dollars I should not of been charged!!! Not sure how much the difference was that night. I just think it is perfectly reasonable that I not pay for something that I didn’t even get!! But if that’s how they choose to make money then so be it. Sincerely David Keiser Bar and food were fantastic!!! Check in staff also!!! "

"We wouldn’t get our room turned over, no clean towels or garbage emptied as we stayed two nights. The ice machine was broken and our room heater fan made a horrible noise. This is the worse hotel I’ve ever stayed at. "