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"Great location lovely staff a real pleasure to stay"

"Room was clean but small. Bed & shower were the best of our entire trip with stays at six different hotels. Staff & communication with hotel was very good; it probably helps that the HM is one of a few Murillo properties. The desk staff was very responsive when we asked for hangers or had questions & I noted that they were very nice & professional when they dealt with other travelers too. The bathroom had a smell of sewage that seemed to be coming from the bidet. Hallways were narrow & I couldn't help but wonder about safety in an evacuation situation. Room had a safe & a desk but little room for setting clothes or luggage."

"The room was comfortable size and very clean. Buffet breakfast was very nice! Helpful and friendly staff in this hotel and also having underground parking is very helpful. Nice location too - not too far from the centre."

"This hotel is very nice and the staff was great. We did have issues with the AC in our room. It was extremely noisy every time it cut on. It did cool very well. Our toilet struggled to flush frequently as well."

"Excelente y buen servicio"

"Great hotel! Unique and wonderful."

"We stayed at this hotel for 6 nights in a triple room. The first morning the room became uninhabitable with horrendous sewage smell. After series of messages and phone calls, they said it was an air conditioner problem and sent a maintenance person up who cleaned the filter up on the ceiling with bleach. It made me wonder why they didn’t clean it routinely to prevent such problem. But then I realized the ENTIRE hotel smelled like sewage throughout my stay. They masked their lobby with fragrance sprays but the smell was still quite strong, and became stronger in the elevator and the hallway on the upper floor where we stayed. The room still smelled like sewage after cleaning. If you are concerned about air quality, be very mindful about this problem at this hotel. The room was clean but with such horrendous sewage smell, everything just felt unsanitary to me. The bathroom was dated but clean. The room description said there was a bidet but the room we stayed in didn’t have either a bidet or a hose by the toilet. The room came with one packet of tissue which included two pieces, no automatic daily resupply. Room size was decent and there was A/C (switch to the sun symbol on the thermostat for A/C, the snow symbol is for heat - took us a day and half to figure that out) The location was great - easy to get taxi, nearby awesome gelato shop, Aldi, local restaurants. Staff was okay. All in all, I would not stay at this hotel again due to the disgusting sewage smell."

"It was bit dated and small room "

"The shuttle service to the metro was extremely convenient and came often. The location, although far from the city centre, made the area very quiet which we enjoyed. Good breakfast buffet with a lot of options. Very large, clean room. Good amenities such as the hotel bar. Overall, a pleasant hotel experience."