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Hotel Puerta del Sur

3.5 star property
Riverside hotel connected to the convention centre in Valdivia with 3 hot tubs

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Puerta del Sur

Garden
Property grounds
Junior Suite | In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Superior Twin | In-room safe, desk, laptop workspace, blackout curtains
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000
  • Popular LocationRio Cruces Bridge2 min walk
  • Popular LocationPedro de Valdivia Bridge18 min walk
  • Popular LocationValdivia Square3 min drive
  • AirportValdivia (ZAL-Pichoy)3 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great place for relaxation, peace and quiet. Unfortunately we were unable to make use of the facilities as we were only ...
Jan 29, 2017
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Room options

View all photos for Superior Twin with Terrace

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin with Terrace

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

View from room

Superior King con Terraza

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, laptop workspace, blackout curtains

Superior King

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Walk to Valdivia Square

Reception

Hotel Melillanca

Valdivia
Breakfast included
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very good, (31)
The price is Rp1.332.436
Rp1.332.436 total
includes taxes & fees
23 May - 24 May
Hotel Melillanca

About the area

Valdivia

Located in Valdivia, Hotel Puerta del Sur is connected to the convention centre. Kunstmann Brewery and Sendero Los Alerces are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rio Cruces Nature Sanctuary and Parque Oncol. Southern University of Chile Botanical Garden and Submarino O'Brien Naval Museum are also worth visiting.
Visit our Valdivia travel guideOpens in a new window

What's nearby

  • Rio Cruces Bridge - 2 min walk
  • Pedro de Valdivia Bridge - 18 min walk
  • Submarino O'Brien Naval Museum - 2 min drive
  • Valdivia Square - 3 min drive
  • Valdivia Cathedral - 3 min drive

Getting around

  • Antilhue Station - 40 min drive
  • Valdivia (ZAL-Pichoy) - 3 min drive

Restaurants

  • Otto Sandwich - 15 min walk
  • La Bota Cervecera Brew Restaurant - 8 min walk
  • Planeta Brunch - 3 min drive
  • Bar Bundor - 13 min walk
  • Mercato valdivia - 13 min walk

About this property

Hotel Puerta del Sur

Hotel connected to the convention centre
At Hotel Puerta del Sur, you can look forward to a free breakfast buffet, a marina and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A local area shuttle, a lift and a TV in reception
  • A front desk safe, smoke-free property and a dock
Room features
All guest rooms at Hotel Puerta del Sur offer perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 3 spa tubs
  • Children's pool
  • Gym
  • Paddleboard
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • Marina
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Building
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 45.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from December to March
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia

Frequently asked questions

Does Hotel Puerta del Sur have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Puerta del Sur?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Hotel Puerta del Sur on 23 May 2024 start from Rp1.313.374, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerta del Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta del Sur?

Self-parking is free at this property.

What time is check-in at Hotel Puerta del Sur?

Check-in begins at 3 PM.

What time is check-out at Hotel Puerta del Sur?

Checkout is at noon.

Where is Hotel Puerta del Sur located?

Situated on the riverwalk, this hotel is within a 15-minute walk of Rio Cruces Bridge, Parque Saval and Southern University of Chile. Southern University of Chile Botanical Garden and Pedro de Valdivia Bridge are also within 1 mile (2 km).

Hotel Puerta del Sur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 63 reviews" "
Rating 8 - Good. 28 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo Suarez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk.
Stayed 1 night in Apr 2024

10/10 Excellent

letizia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Enrique

Travelled with partner
Liked: Cleanliness, staff & service
Clean hotel and well located But during our stay, an electricity shutfown occurs from 20:00 hrs until 12:00 am next day. So I expected some courtesy from the hotel (discount or bonus for the next stay),but nothing of that happens.
Stayed 1 night in Nov 2023

8/10 Good

Eduardo S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It's a nice hotel, well located, very quiet and beautiful view of the river.
Stayed 1 night in Oct 2023

10/10 Excellent

ingrid, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back.
Stayed 1 night in Sep 2023

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with river view
Nice hotel with river view. They control the temperature of the room and mattress is just standard. You depend on other visitors behave since the acoustic isolation is not great but there's no street noise. The restaurant was not open but there are good options around 10 minutes walking. Overall, I would recommend it.
Stayed 1 night in Sep 2023

8/10 Good

teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Pat, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We enjoyed our stay at the hotel although we must have visited in the off season because there weren't many guests. The hotel staff was extremely friendly and helpful although we experienced a language barrier so did not find out everything we could have if we spoke Spanish. The grounds are excellent with beautiful plants, a pool/spa and bar and a launch on the river. We thought the beds comfortable and bathroom spacious. We were disappointed that the cable was limiting to non-Spanish speakers.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel in beautiful grounds.
Great place for relaxation, peace and quiet. Unfortunately we were unable to make use of the facilities as we were only passing through on an overnight stay. Would thoroughly recommend this as one of the better hotels we stayed in.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort