Dear Madam,Thank you for the time taken to share your experience of staying with us.We're delighted to hear that you enjoyed the impeccable shower pressure during your stay, a testament to our commitment to a superior room experience. It's also gratifying to know our team’s dedication to cleanliness met your expectations. We understand your concerns regarding the hotel's location and the convenience of transportation; our location opposite the Valencia Congress Centre is indeed chosen for its proximity to various attractions and amenities. We regret any inconvenience you faced in securing cabs, and we're always ready to assist our guests with transportation options to ensure a seamless experience. Please rest assured that while the impersonal feel you perceived is not reflective of our service culture, we continuously strive to provide a warm and personalized experience to all our guests.We hope to welcome you back. Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Victor,Thank you very much for this kind review.We're delighted to know that our room amenities met your expectations, providing a 100% satisfactory room experience. Our team takes great pride in offering a service culture that ensures every guest feels taken care of. Additionally, it's wonderful to hear that the nearby gastronomic experiences added to the enjoyment of your stay.We look forward to a return visit from you in the future.Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Carolina,We'd like to thank you for this positive feedback about your stay in our hotel.We're thrilled to hear that you found our hotel to be very clean and our rooms comfortable, which is a testament to our dedication to providing a superior room experience. Our team is committed to maintaining a high standard of service culture, ensuring that each guest feels well taken care of during their stay. It's wonderful to know that you appreciated the efforts of our team, who strive to create a welcoming and attentive atmosphere for all our guests.It would be our pleasure to have you return on another occasion.Very best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Adam, Many thanks for having taken the time to review your stay.We're delighted to hear that the architectural beauty and room quality met your expectations, and that our team's interaction with your baby added a special touch to your stay. While we regret to hear that the service did not entirely meet your expectations, please know that fostering a culture of warm hospitality is at the core of our service culture. We are continuously working to enhance our room experience and are pleased that you enjoyed the overall elegance and amenities provided. Rest assured, your feedback is invaluable to us as we strive to provide our guests with an exceptional stay.We hope to hear from you soon.Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Mitsuyo,Thank you for reviewing your recent experience.We're thrilled to hear that our team's dedication to service culture left a positive impression and that you enjoyed the gastronomic experiences offered by the variety of restaurants nearby. Your appreciation for the room cleanliness and amenities reaffirms our commitment to providing an exceptional room experience for every guest. It's also gratifying to know that our service met your expectations, as we strive to offer a stay that is nothing short of excellent.It would be a pleasure to welcome you back.Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Jorge, We'd like to thank you for this positive feedback about your stay in our hotel.We're delighted to know that the room cleanliness and hotel condition met your expectations, reflecting our commitment to providing an impeccable room experience. Our team is thrilled to receive your perfect score in service, as service culture is at the heart of what we do.We look forward to a return visit from you in the future.Best wishes,Daniel Fernández - Guest Experience Coordinator

Querida Señora, Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros.Lamentamos enormemente que la experiencia en nuestro hotel no haya estado a la altura de sus expectativas.Sería sumamente grato recibirle nuevamente en otra ocasión para poder cambiar su opinión. Un cordial saludo,Daniel Fernández - Guest Experience Coordinator

Dear Rita,Thank you for sharing your experience at our resort.We are delighted to hear that the panoramic views from our position as the tallest building in Valencia contributed to a memorable room experience for you. Your compliments on our International Buffet Breakfast, renowned as one of the most tempting in the city, are greatly appreciated. It is also a pleasure to know that you enjoyed the gastronomic experiences at our Socarrat Restaurant and found the offerings at our Oval Bar to your liking. Our team is committed to a service culture that ensures every guest feels well taken care of, and it is heartening to receive your positive feedback on their professionalism and friendliness.It would be our pleasure to have you return on another occasion. Very best wishes,Daniel Fernández - Guest Experience Coordinator

Apreciado Sr. Ramon, Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.Nos llena de satisfacción saber que su estancia ha sido de su completo agrado y que ha valorado tan positivamente la limpieza de nuestras habitaciones, el estado de nuestras instalaciones, la calidad del servicio y las comodidades de la habitación. Nos enorgullece enormemente que destaque estos aspectos, ya que reflejan nuestro compromiso con una cultura de servicio excepcional y la importancia que damos a la experiencia de nuestros huéspedes en cada detalle. Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,Ray García, Guest Experience Manager - Meliá Valencia

Dear Sir,Thank you for such a positive review of your stay.We're thrilled to hear that the panoramic views from our higher floors left a lasting impression on you and that our room service offerings were to your satisfaction, both in quality and price. It's wonderful that you were able to partake in the vibrant energy of Las Fallas, a true testament to our city's rich cultural tapestry. We pride ourselves on providing a high standard of cleanliness, maintaining our property in optimal condition, and ensuring our service culture is reflected in every interaction. Your commendation of our room amenities reaffirms our commitment to a superior room experience.We look forward to welcoming you again soon.Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Estimada Señora, Gracias por su reseña acerca de su experiencia en nuestro hotel.Nos complace saber que nuestro servicio cumplió con sus expectativas y que la calidad de nuestras comodidades fue de su agrado. Lamentamos los inconvenientes que menciona en cuanto a la iluminación y la falta de un enchufe en el baño; son aspectos que tomamos muy en serio para garantizar una estancia confortable. Aunque nuestras habitaciones están diseñadas pensando en el confort y la funcionalidad, entendemos que siempre hay espacio para mejorar. Respecto a la observación del secador y la revisión de las papeleras, apreciamos sus comentarios y nos permiten enfocarnos en esos detalles que marcan la diferencia en la experiencia de habitación.Le enviamos nuestros más cordiales saludos, esperando volver a verle muy pronto,Ray García, Guest Experience Manager - Meliá Valencia

Estimado Humberto, Gracias por tomarse un tiempo para valorar tan positivamente nuestro hotel. Su opinión es muy importante para nosotros.Nos complace saber que la habitación le brindó una experiencia de descanso confortable y que el armario cumplió con sus expectativas para la organización de su equipaje. Es gratificante también leer que el baño amplio y nuestra ducha han sido de su agrado, diseñados para proporcionar una experiencia revitalizante como parte de nuestro compromiso con el bienestar de nuestros huéspedes.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente.Atentamente,Daniel Fernández - Guest Experience Coordinator

Dear Guest, Thank you for taking the time to review your stay.We're delighted to hear you enjoyed the impressive views and found our location convenient, just a short stroll to the subway for exploring Valencia. Regarding your dining experience, we pride ourselves on offering a wide range of gastronomic experiences, including our Socarrat Restaurant, which specializes in Valencian rice dishes. We regret to hear that our offerings did not meet your expectations. Please rest assured, we strive to provide high-quality meals that reflect the culinary spirit of our city, and your feedback is valuable in helping us maintain our service culture.We very much hope that we may be able to welcome you back in the future. With very best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Cher Jose, Merci de votre commentaire.Merci de souligner la qualité de l'hébergement.Nous sommes toujours attentifs aux remarques formulées par nos hôtes afin d'améliorer ce qui doit l'être. N'hésitez donc pas à nous faire part de vos suggestions pour le restaurant.Au plaisir de vous revoir parmi nous pour un séjour en parfaite adéquation avec vos attentes,Ray García, Guest Experience Manager - Meliá Valencia

Caro Miguel,agradecemos o seu comentário.É com satisfação que lemos seus elogios sobre a excelente localização do nosso hotel, ideal tanto para tranquilidade quanto para acesso fácil ao metrô e restaurantes locais. Lamentamos que a taxa de estacionamento não tenha correspondido às suas expectativas e compreendemos que este tipo de custo adicional pode ser uma preocupação para nossos hóspedes. Sempre nos esforçamos por oferecer um serviço de alta qualidade e a sua observação é valiosa para a nossa cultura de serviço.Seria um imenso prazer voltar a recebê-lo.Atenciosamente,Daniel Fernández - Guest Experience Coordinator

Dear Francesco, Thank you for taking the time to share your experience with us.We're absolutely thrilled to hear that you found our hotel to be an excellent choice near the city centre of Valencia and that you enjoyed the pristine cleanliness of our rooms, as well as the overall condition of our establishment. It's great to know that the room comfort contributed positively to your stay. Our team is dedicated to providing a service culture that ensures every guest has a memorable room experience, and we're glad that this was reflected during your visit. We also appreciate your constructive feedback regarding the vegan options for breakfast. We are always looking to enhance our gastronomic experiences and will take your suggestion into consideration as we strive to cater to all dietary preferences.We hope to have the opportunity to welcome you back again on a future occasion.Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Guest,Thank you for taking the time to share your feedback.We are delighted that you had such a comfortable stay with us.We are surprised about your comment because we actually include free bottles of water in our rooms.We would love to welcome you back for another pleasant stay.All the best,Daniel Fernández - Guest Experience Coordinator

Dear Rosa,Thank you for this kind feedback concerning your visit.We're thrilled to hear that the cleanliness of our rooms and the overall condition of our hotel met your impeccable standards. It's also wonderful to know that our room amenities provided you with the comfort and convenience you desired during your stay. Our team is grateful for your positive feedback on the service, although it seems there may have been room for improvement. While we strive to offer exceptional service at all times, we acknowledge that there is always an opportunity to enhance our guest experience.We look forward to welcoming you back.Best wishes,Daniel Fernández - Guest Experience Coordinator

Estimado Alberto,Nos complace enormemente que haya disfrutado de la limpieza de nuestras habitaciones, aspecto que consideramos fundamental y por el cual realizamos un servicio de limpieza diario. También es gratificante saber que la condición de nuestro hotel ha cumplido con sus expectativas, reflejando nuestro compromiso con la preservación y la renovación constante de nuestras instalaciones. Aunque ha valorado las amenidades de la habitación en un 80%, nos gustaría destacar que todas nuestras habitaciones están equipadas con servicios básicos como hervidor de agua, televisión, plancha y tabla de planchar, buscando siempre ofrecer el máximo confort y funcionalidad.Estaríamos encantados de poder servirle nuevamente en un futuro próximo.Un cordial saludo,Daniel Fernández - Guest Experience Coordinator

Dear Mark,Thank you for taking the time to review your stay.We're delighted to hear that you found the room size to be generous and the convenience of our onsite parking to be satisfactory. It's also gratifying to know that you appreciated the comfort of the rooms. However, we regret to hear about the issue you experienced with the odor. We strive to maintain the highest standards of cleanliness and comfort for our guests and would like to assure you that we are attentive to such feedback. While we do not typically have issues with odors in our rooms, we're ready to address any such concerns promptly to ensure a pleasant stay.We hope to have the pleasure of welcoming you back in the future. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Teo,Thank you for taking the time to share your feedback.We are deeply concerned to read about the issues you encountered during your stay. We pride ourselves on maintaining impeccable cleanliness standards, and we can assure you that our rooms are equipped with air conditioning and double-glazed windows to ensure a quiet and comfortable environment. Furthermore, our doors are regularly inspected for security, and any lack of equipment in our gym is surprising as our fitness center is furnished to meet guests' needs. We sincerely apologize if these aspects did not meet your expectations. Our staff is committed to providing the best possible service and amenities, and we will look into your comments to improve our guest experience.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Fredrik,Thank you for such a great review.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. It's great to know that you appreciated the cleanliness of your room, the hotel's condition, and the level of service provided. We take pride in maintaining a high standard of cleanliness and comfort for our guests.We would love to welcome you back on many more occasions. Best wishes,Daniel Fernández - Guest Experience Coordinator

Caro Elder,agradecemos a sua preferência e feedback.Ficamos felizes em saber que você aproveitou ao máximo o nosso quarto Level e as vantagens exclusivas, como o acesso ao roof top para desfrutar de bebidas, aperitivos e a vista incrível. Agradecemos também pelos elogios à nossa localização, segurança e aos restaurantes e supermercado próximos ao hotel.Lamentamos o ocorrido com a funcionária na área da piscina e pedimos desculpas pelo inconveniente. Vamos abordar essa questão com nossa equipe para garantir que todos os nossos hóspedes sejam tratados com cortesia e respeito. Ficamos satisfeitos em saber que a recepcionista do roof top e a arrumadeira proporcionaram um excelente atendimento e contribuíram para uma estadia agradável.Esperamos que tenha a oportunidade de voltar.Melhores cumprimentos,Ray García, Guest Experience Manager - Meliá Valencia

Cher Carl,Merci d’avoir rédigé cet avis.Nous sommes ravis de lire que vous avez trouvé notre établissement très bien et que vous avez apprécié la propreté de la chambre, l'état de l'hôtel et la qualité de notre service. Nous sommes fiers de notre équipe dévouée et de nos installations modernes et élégantes, et nous sommes heureux de savoir que cela a contribué à rendre votre séjour agréable.Au plaisir de vous revoir pour un moment tout aussi sympathique,Ray García, Guest Experience Manager - Meliá Valencia

Dear Alfredo,Thank you very much for this kind review.We are delighted to hear that you enjoyed the large rooms and the stunning views they offer. Our team takes pride in providing excellent service, and we are glad that our concierge made a positive impression on you.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Maria,Thank you for such a positive review of your stay.We are thrilled to hear that you found our hotel clean and beautiful, and that you enjoyed our awesome breakfast buffet. Our convenient location near the airport and a short taxi ride to the Ruzafa area is indeed a great advantage for our guests to explore the city.We appreciate your kind words and recommendation, and we look forward to welcoming you and your husband back for another memorable stay in the future.We look forward to welcoming you back on a future visit.Kind regards,Daniel Fernández - Guest Experience Coordinator

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 객실 크기와 전망에 대해 좋게 평가해주신 점 대단히 감사드립니다. 또한 문제 사항에 대해 직원들의 대처가 굉장히 만족스러우셨다니 저희도 기쁘네요. 다만 호텔 위치가 다소 아쉬우셨다니 죄송합니다. 그래도 주변에 마트와 식당이 많아 지내시는 데 불편함이 없으셨다니 다행입니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 발렌시아에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Daniel Fernández - Guest Experience Coordinator

Estimado Juan,Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Esperamos que nos visite muy pronto. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia

Dear Bradley,Thank you for this positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Ezequiel,Thank you for this kind review.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We would love to welcome you back on many more occasions. Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that you found our hotel to be great and felt safe walking around the area. It's fantastic to know that you enjoyed the nearby restaurants as well. Our location indeed offers a variety of dining and leisure options for our guests to explore.Thank you once again for your kind words about our room cleanliness, hotel condition, service, and room amenities. Our team works hard to ensure that our guests have a comfortable and enjoyable stay with us.It would be a pleasure to welcome you back in the future.Kind regards,Daniel Fernández - Guest Experience Coordinator

Dear Agnes, Thank you for your review.We are delighted to hear that you appreciated the room amenities and found them to be of high quality. Our team strives to provide a comfortable and enjoyable stay for all our guests.We understand that the distance from the city center was a concern for you. Our hotel is located in a trendy district near the Congress Centre, offering a variety of restaurants and leisure opportunities. For future visits, you may consider using the nearby public transport options, such as the Beniferri metro station, which is only 450 meters away, to easily access the city center.All of the team hope that we may be able to see you again in the future. Kindest regards,Daniel Fernández - Guest Experience Coordinator

Dear Anna,Thank you for taking the time to provide us with your feedback.We are delighted to hear that you appreciated our clean and well-maintained facilities, as well as the excellent service provided by our team. It's great to know that you found our room amenities to be satisfactory as well. Regarding the location, we understand that being 4 km away from the city center might not be ideal for everyone. However, we are glad that you found the nearby metro station convenient for your transportation needs.All of the team hope that we may be able to see you again in the future. Kindest regards,Daniel Fernández - Guest Experience Coordinator

Dear Kimberly,It was a pleasure to receive this great review.We are thrilled to hear that you loved the Level experience and found our hotel to be very clean. Our team takes great pride in maintaining a high standard of cleanliness and providing exceptional service to our guests. The Level experience is designed to offer exclusive benefits and personalized attention to make your stay even more special.Once again, thank you for your kind words and we hope to have the opportunity to welcome you back in the future.We look forward to welcoming you again. Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Ilonka,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to welcoming you again. Best regards,Daniel Fernández - Guest Experience Coordinator