Hotel NH Hotels di Valle de Arana

"We were only in this nh for a night and this was our third or fourth nh hotel ( after nh Toulouse airport, nh Bilbao and nh cuidad Santander ( we eventually finished our road trip in nh collection Zaragoza )) . The room was clean and the staff were accommodating. There is a nearby “Mercado” supermarket just beside the hotel . The parking was convenient. The best thing about this hotel was the cute lobby with its collection of books ( in English ) . The breakfast buffet was your typical nh buffet...

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "