Valley Falls hotel guide. Accor Hotels hotel in Valley Falls, Cumberland

"This hotel is very dated and not well kept. The staff were nice, but the room was sketchy."

"Clean room friendly staff"

"The front desk employees were rude and sat on the phone taking customer calls while we tried to check in and left us waiting for 15 mins while they took calls infront of us "

"Great location to airport and rental car location. Check in was a bit concerning as they could not find my reservation. Thankfully, the staff stayed on it and it turns out they had my first name as my last name."

"The hotel is situated in the central part of the city and is close to popular sites. This is a historic hotel which does not allow to enjoy modern amenities. The lobby is nice but the elevators are not clean and appear to be old and ’tired’. The same applies to the guest rooms which are small. The closet is virtually nonexistent. The bathroom is also small, with hardly any space to hang towels and place toiletry kit. There is no full service restaurant on site. Given the relatively high price of the rooms, this hotel does not offer good value."

"Nicee"

"Nice upscale hotel within walking distance to downtown "

"Hotel is very clean, luxurious and in peaceful location, staff is extremely polite and helpful, rooms are big and comfortable "

"Didn’t get breakfast after I paid wasn’t feeling well and they wouldn’t bring to my room then we was told are room was ready and wasn’t trash inside fridge outside of door made us wait to only be charged 12 a day for parking room was cleaned fast still a ring around bathroom shower will not be returning "