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Ulasan untuk Zero Hotel

4 out of 5
Zero Hotel
Lautaro Rosas 343, Valparaiso, Valparaiso

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 74 dari 96 ulasan" "
Penilaian 8 - Bagus. 18 dari 96 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 96 ulasan" "
Penilaian 4 - Buruk. 0 dari 96 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 96 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

8,8/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Wanda

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Robert, Boulder

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great neighborhood
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Raino

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice boutique hotel
A really beautiful small boutique-style hotel. Incredibly beautiful views from the room's window and the hotel's terrace. Nice staff and good service. Attractions of Cerro Alegre and the Valparaiso city center and port nearby.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

margaret

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Lauren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel in Valparaiso
This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Deborah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Zerohotel pada tanggal 8 Des 2023
Thank you, Deborah, for your wonderful review on Expedia. We're thrilled to hear that Hotel Zero was perfect for your stay in Valparaiso, especially appreciating our location in the heart of the artistic and cultural area. It's great to know that our gardens, sitting areas, and the views from your room added to your experience. We're glad you found the room to your liking and cleanliness to be top-notch. Looking forward to welcoming you back for a longer stay next time!Best regards, Zerohotel Team

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Zerohotel pada tanggal 8 Des 2023
Thank you, John, for the perfect score on Hoteles.com. We're delighted that you had such a positive experience at Zerohotel. If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear it. Looking forward to your next visit!Best regards, Zerohotel Team

10/10 Sangat Bagus

Csaba

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Salim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not as advertised.
Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not have a positive experience during your recent stay. However, we do have some concerns about the validity of your review.We take pride in providing exceptional service and comfortable accommodations to our guests, and the vast majority of our guests leave satisfied and happy. We find it surprising that your experience was so negative, and we are unable to identify any specific issues based on the feedback you have provided.We would be happy to discuss your concerns further and address any issues you may have had, but we ask that you provide us with more specific details about your stay.

10/10 Sangat Bagus

Ashley

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
Thank you for your wonderful review!

8/10 Bagus

Ivena

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
Thank you for choosing our hotel and for leaving a positive review.

10/10 Sangat Bagus

Clara Maria

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
Thank you for the 5-star rating! We are so glad that you enjoyed your stay with us.

10/10 Sangat Bagus

Matthew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location on Cerro Alegre
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
We are honored to have received such a positive review from you. Thank you for your kind words!

10/10 Sangat Bagus

Cristian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gran hotel en la zona turística de Valparaíso
Excelente hotel, muy bien ubicado en la zona turistica del cerro Alegre en Valparaíso. Muy buena atención del personal, piezas cómodas y rico desayuno. Totalmente recomendable.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
¡Muchas gracias por tu excelente reseña! Nos alegra saber que disfrutaste de tu estadía con nosotros y que nuestro hotel cumplió con todas tus expectativas. Esperamos recibirte pronto nuevamente. ¡Y gracias por recomendarnos!

10/10 Sangat Bagus

Georges

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location, very nice hotel and rooms, very quiet and superb view. Access by car difficult as in most places in Valparaiso,
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
Your feedback is incredibly valuable to us. Thank you for choosing our hotel and for sharing your experience with others.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hillside hotel with a view
Splendid hotel with a magnificent harbor view and friendly service!! Truly delightful.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Felipe C. pada tanggal 23 Mar 2023
We are delighted to hear that we exceeded your expectations. Thank you for the 5-star rating and for recommending us to others!

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exelente lugar.
Hermoso lugar, gran vista al puerto y una atención del personal que se agradece. Lo pasamos increíble y nos llevamos una gratis una sorpresa.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Felipe C. pada tanggal 24 Jun 2022
Hola Nicole. Muchas gracias por tu valoración. Nos alegra que tuvieran tan agradable experiencia y esperamos que repitan pronto su estadía. ¡Saludos!

8/10 Bagus

Milena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hay que volver! Muy Buena experiencia
Muy buena experiencia, hotel Muy cómodo y lindo, muy bien lograda la rehabilitación de una construcción del siglo XIX, habitación espectacular y excelente ubicación. Cobran por estacionamiento, algunas opciones que ofrecían para desayuno no estaban disponibles y en la noche al llegar no había nadie en recepción para abrirnos, esperamos como 20 min. para poder ingresar al hotel.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Felipe C. pada tanggal 24 Jun 2022
Gracias por tu comentario Milena. Hemos tomado nota de todo lo que apuntas y trabajaremos para solucionarlo. Esperamos que puedas comprobarlo en tu próxima visita. ¡Gracias!

10/10 Sangat Bagus

GERMAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente Hotel
Excelente Hotel!!!. La atención de Francisco absolutamente genial, nos dio muy buenos datos y siempre tuvo una dedicada atención.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Recepcion pada tanggal 27 Apr 2022
Estimado, muchas gracias a Ud. y esperamos tenerlo nuevamente en Zerohotel.

8/10 Bagus

Timothy

Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Jaime

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Equipo Zerohotel pada tanggal 9 Mar 2022
Gracias por tu valoración, Jaime. Apreciamos mucho tu opinión. Saludos, Equipo Zerohotel

10/10 Sangat Bagus

Ximena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Siempre vuelvo
Me encanta el desayuno exquisito y la vista y ubicacion perfecta
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Felipe C. pada tanggal 20 Feb 2022
Estimada Ximena, muchísimas gracias por su comentario y por la fidelidad con Zerohotel. Un saludo afectuoso y hasta su próxima visita.

10/10 Sangat Bagus

Peder Holk

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2022

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari Equipo Zerohotel pada tanggal 9 Mar 2022
Gracias por el tiempo empleado en su valoración y por la estadía en nuestro hotel. Esperamos tenerle de vuelta. Saludos, Equipo Zerohotel

10/10 Sangat Bagus

ERIC

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente todo
Excelente todo . Muy recomendable
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Equipo Zerohotel pada tanggal 23 Okt 2021
Muchas gracias por tu comentario, Eric. Fue un placer tener huéspedes como vosotros.

10/10 Sangat Bagus

ALFONSO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Custodia Equipaje
Todo excelente,lugar bonito,muy buena vista al puerto,buena atencion..lo malo es que no tiene custodia equipaje,muy necesario para poder recorrer Valpo.caminando post check out
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Zero Hotel pada tanggal 4 Okt 2021
Muchas gracias por tu excelente valoración, Alfonso. Hoy domingo no pudimos ofrecer custodia de equipajes debido a la programación del descanso semanal del personal. Pero apreciamos tu comentario y trataremos de implementar una solución adecuada para las próximas ocasiones. Saludos y gracias por elegirnos.

10/10 Sangat Bagus

Svetlana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Como siempre todo increíble en este hotel
Menginap 2 malam pada bulan September 2021
Tanggapan dari Zero Hotel pada tanggal 1 Okt 2021
Muchas gracias por su opinión, Svetlana. Saludos, Zero Hotel

10/10 Sangat Bagus

Juan F Correa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente Descubrimiento!
Es uno de los mejores decubrimientos que he tenido postpandemia. Lo recomiendo 100%, desde el administrador hasta el personal del hotel prestan u servicio excepcional. Sin dudarlo volveremos!
Menginap 1 malam pada bulan September 2021
Tanggapan dari Zero Hotel pada tanggal 1 Okt 2021
Muchas gracias de parte de todo el equipo de Zero Hotel. Estaremos encantados de recibirles de nuevo.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ottimo hotel in posizione eccellente. Personale molto gentile. Colazione con prodotti buoni e freschi
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

francisca

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente atención y hotel
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Rodrigo Zero Hotel pada tanggal 21 Nov 2019
Estimada, Muchas gracias por tomarse el tiempo para hacer este reporte. Esperamos verlos pronto nuevamente. Saludos cordiales, Equipo Zero Hotel

10/10 Sangat Bagus

FrankCarmel, New York City, New York 10065-6987 U.S.A.

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The entire staff was extremely courteous and helpful to me, and made me feel very comfortable. I really appreciated the staff's attention. My experience was first-rate at Zero Hotel and look forward to returning there next year for a longer stay. Frank Carmel
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rodrigo pada tanggal 8 Okt 2019
Dear Frank, Thank you very much for your review. We hope to see you soon again. Best Regards, Zero Hotel Team

10/10 Sangat Bagus

Alexandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sfeervol hotel op goede locatie met mooi uitzicht
Sfeervol ingericht hotel op een goede locatie; vriendelijke behulpzame staff; ruime kamer met mooi uitzicht en goed ontbijt.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rodrigo pada tanggal 8 Okt 2019
Dear Alexandra, Thank you very much for your review. We hope to see you soon again. Best Regards, Zero Hotel Team

10/10 Sangat Bagus

Gaspard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bonne maison, je recommande
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Rodrigo ZeroHotel pada tanggal 30 Agu 2019
Merci beaucoup pour votre commentaire. Nous espérons vous revoir.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unique view and environment ------------------------------------------------------------
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Rodrigo ZeroHotel pada tanggal 28 Agu 2019
Dear Guest, Thank you for your review. We hope to see you again soon. Best Regards, ZeroHotel Team

10/10 Sangat Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect for Valparaiso!
This is a perfect hotel for Valparaiso - small, quaint and unique - just like the city! It's a great location for walking and exploring. Breakfast was individually prepared and outstanding. The welcome and the service could not have been better or more personal. I really enjoyed my time here and Valparaiso was an unexpected delight in its own funky way. I can't wait to come back!
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Rodrigo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Escapada en pareja
Muy bien ubicado. Linda vista
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely small hotel in a great location. Good views of the harbour. Staff were very helpful and attentive and room was kept clean and tidy. We stayed 3 nights and the restaurant was closed for the first two. We ate on the last night and the food was delicious.
Menginap 3 malam pada bulan Maret 2019

8/10 Bagus

Marla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely views; friendly staff, great spot; NO AC
We enjoyed two nights at the Zero Hotel during a short visit to Valparaiso. The hotel is in an "artsy" part of town peppered with hidden stairways, lots of murals, great restaurants, artisan shops, and friendly people. The people who manned the desk were always lovely and helpful. The breakfasts were delicious and filling. I would say that the one negative is that the rooms do NOT have air conditioning. If you sleep with the windows open, you are kept awake by the outside noises including screeching birds, traffic, and people yelling/talking.
Menginap 2 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The perfect hotel for Valparaiso
Without exaggeration one of the best hotels we've every stayed. Wonderful hotel, incredibly friendly and supportive stuff, excellent location, ...
Menginap 1 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great position and rooms
Excellent position and nice atmosphere
Menginap 3 malam pada bulan Februari 2019

10/10 Sangat Bagus

Jennie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great boutique hotel
This small hotel was very well run. There was always someone at the door who spoke excellent English and could provide recommendations on restaurants and activities. The patio was lovely---great views, more pleasant in the morning when it was in the sun than in the late afternoon. Our room didn't have a view but was still very nice. Amazing bathroom with large tub too. As a sweet touch, they leave a truffle and bottle of water in the evening when they turndown the beds. Would definitely come back here.
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Cristián

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Javier

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pequeño y gran hotel
Hermosa casa remodelada, con pocas habitaciones, y con bonita vista sobre el puerto y lindo jardín. Además cuenta con un excelente restaurante y personal muy servicial.
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Seaport historic area.
Comfortable and quiet, all remodeled and refinished, very comfortable stay and breakfast included.
Menginap 2 malam pada bulan April 2018

10/10 Sangat Bagus

Felipe, Santiago, Chile

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cozy, well-appointed hotel near interesting sights
Zero Hotel has a homey, cozy atmosphere, decorated with simplicity, functional and comfortable. Comfortable bed and plentiful hot water shower. Delicious breakfast and very attentive staff make the stay a relaxed, worry-free experience. Rooms 7 and 8 face east have a great view to the port, Viña del Mar and on a clear day you can even see Aconcagua!
Menginap 1 malam pada bulan Maret 2018

10/10 Sangat Bagus

K, Sydney, Australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrific hotel, great location, relaxing terrace
Zero Hotel is a great find, up the winding hill from the flats of Valparaiso on a lovely street flush with a small market on the corner, shops and restaurants on the street as well. Best advice we could offer if arriving by car is to pay for parking. It's not included (or wasn't for us) but well worth it. There was no parking available on the street. Lovely old hotel (a little creaky), be aware that it's got a staircase up to the 2nd floor. Staff couldn't have been kinder or more helpful with great advice about where to go and what to do. Breakfast is tasty and filling, and the cooks are more than willing to prepare just about whatever kind of eggs/french toast you'd like. We didn't eat in the restaurant for dinner but it smelled wonderful. It was lovely after a day trekking up and down hills to return to the hotel and sit on the terrace and look out over the city and port below. We stayed quite happily for a long weekend.
Menginap 3 malam pada bulan Maret 2018