Bagian depan properti - sore/malam

Ulasan untuk Hotel Rialto

4 out of 5
Hotel Rialto
San Marco 5149 Ponte Di Rialto, Venice, VE

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 524 dari 1001 ulasan" "
Penilaian 8 - Bagus. 350 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 91 dari 1001 ulasan" "
Penilaian 4 - Buruk. 21 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 1001 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,4/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Maureen, North Salem

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Superb attention to tenant satisfaction, comfortable room with a view and new ultra modern bathroom! It is a very busy location being at the foot of the Rialto Bridge, so take note if that is something you are concerned about. We thoroughly enjoyed our stay!
Menginap 2 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 22 Apr 2024
Dear Maureen,Thank you for the visit and for the lovely review.If you plan to visit Venice one more time, it will be a pleasure to host you again.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 17 Apr 2024
Dear Michael,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

6/10 Cukup Baik

Martina

Bepergian bersama teman
Disukai: Staf & layanan
The breakfast was not really good. The room was ok, but The bed was terrible.
Menginap 3 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 16 Apr 2024
Dear Martina,Thank you for the visit.We'll verify your reports.

10/10 Sangat Bagus

Arthur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Rialto pada tanggal 15 Apr 2024
Many thanks for your review following your recent stay with us at The Rialto Hotel. Best regards.

10/10 Sangat Bagus

anniejane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing stay! Perfect location.
Menginap 3 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 13 Apr 2024
Dear Anniejane,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

8/10 Bagus

John, Branson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Queen Hotel located near the train station and Opera house. Also walking distance to St Mary major and other attractions.
Menginap 2 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 12 Apr 2024
Dear John,Thank you for the visit.If you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

angelito

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convinient location. Also they have a good breakfast by the canal and beautiful terrace
Menginap 2 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 10 Apr 2024
Dear Angelito,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

Erika Berenice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Agradecer las finas atenciones del personal de Rialto. Tiene una ubicación inmejorable y la habitación con vista al canal es muy bella.
Menginap 3 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 10 Apr 2024
Querida ErikaLe agradecemos su visita y sus amables palabras hacia nuestro personal.Nos alegra saber que todo salió bien y, si deseas volver a Venecia, estaremos encantados de recibirte nuevamente.

8/10 Bagus

Emily Love

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Despite being in one of the most crowded areas of Venice, the hotel was calm and at least my room was very quiet. The staff were very helpful and friendly. Breakfast was good, too.
Menginap 3 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 9 Apr 2024
Dear Emily,We thank you for your visit and your kind words to our staff.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

Hendricus

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top locatie naast de Rialto brug.
Menginap 3 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 8 Apr 2024
Dear Hendricus,Thank you very much for the visit.

10/10 Sangat Bagus

ERIKA CENOBIA ALFARO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente ubicación y servicio
Menginap 1 malam pada bulan April 2024
Tanggapan dari mc pada tanggal 5 Apr 2024
Querida Erika,Gracias por visitarnos y por tu amable reseña. Esperamos verte pronto.

10/10 Sangat Bagus

Paul William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Centrally located. Comfortable.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari mc pada tanggal 2 Apr 2024
Dear Paul,Thank you for the visit and for the positive review. If you plan to visit Venice one more time, it will be a pleasure to host you again.

10/10 Sangat Bagus

Susan, Liverpool

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel, helpful staff, and convenient for all water transport.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari mc pada tanggal 30 Mar 2024
Dear Susan,Thank you for the visit and for the nice words addressed to our staff.If you plan to visit Venice one more time, it will be a pleasure to host you again.

8/10 Bagus

Monika

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari mc pada tanggal 27 Mar 2024
Dear Monika,Thank you for the visit.

10/10 Sangat Bagus

Bernd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari mc pada tanggal 19 Mar 2024
Dear Bernd,Thank you for the visit.

6/10 Cukup Baik

Chantal

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Negative side : Wifi signal was not stable making it difficult to manage online check in for airline. Atmosphere in the breakfast area was stressfull. Good point: most of the employees were very polite.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari mc pada tanggal 15 Mar 2024
Dear Chantal,We thank you for your visit and your positive opinion of our staffThe Wi-Fi signal will be strengthened in the coming weeks.We are sorry for the report about the breakfast room, we will improve the service.

10/10 Sangat Bagus

Diana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Simply amazing views situated directly on the Grand Canal overlooking the Rialto Bridge!!!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari mc pada tanggal 13 Mar 2024
Dear Diana,Thank you very much for the visit. If you plan to visit Venice one more time, it will be a pleasure for us to host you again in our hotel.

10/10 Sangat Bagus

Deborah Claire

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, lots of character and staff were very friendly.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari mc pada tanggal 5 Mar 2024
Dear Deborah,Thank you very much for the visit and for the lovely review.

8/10 Bagus

Cynthia, Vista

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Excellent location next to Rialto bridge. Staff was very helpful.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Rialto pada tanggal 1 Mar 2024
Thank you for taking the time to write about your stay. It is wonderful to hear your positive feedback regarding your stay at Rialto Hotel. We appreciate your compliments about the hotel and our attentive and helpful staff.Our commitment is to satisfy our guests' expectations by delivering the best service a guest can expect. We hope to see you again the next time you are in Venice.Hotel Rialto

10/10 Sangat Bagus

Deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari mc pada tanggal 28 Feb 2024
Dear Deborah,Thank you very much.

8/10 Bagus

Erwin

Disukai: Kebersihan, staf & layanan
This hotel is right at the heart of the Rialto Bridge, and it is centrally located. The staff is the friendliest staff I have ever encountered. They are very helpful and will answer any questions you may have. The facilities are "quaint" and the decor is very reminiscent of the 1960s. Even the air conditioner is "nonstalgic."
Tanggapan dari mc pada tanggal 26 Feb 2024
Dear Erwin,We thank you for your visit and your kind words to our staff.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

8/10 Bagus

geraldine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff Room did not have enough outlets to plug in my medical devise (CPAP) by the night table.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari mc pada tanggal 23 Feb 2024
Dear Geraldine,We thank you for your visit and your kind words to our staff.

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Small room but everything there that you need. A comfortable bed. Good breakfast. Room overlooked the Rialto Bridge which was a bonus. Great location and convenient when travelling to a from airport with Alilaguna stop close by. No hotel bar but a great bar next door with reasonable prices. Only one lift so sometimes needed to wait a few minutes Overall the hotel exceeded my expectations and I would stay there again. Recommended.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari mc pada tanggal 19 Feb 2024
Dear Stephen,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

Jim

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay with Rialto Bridge out your front door. Staff were welcoming and very friendly. Nice assortment for breakfast.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari mc pada tanggal 16 Feb 2024
Dear Jim,We thank you for your visit and your kind words to our staff.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

8/10 Bagus

Elysabeth, Anaheim

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
propert interior getting old no good in door food options. carpet no good, cause allergies. and no hot water or water inside each room
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 15 Feb 2024
Dear Elysabeth,Thanks for visiting and for the suggestions.Electric kettles are always available, upon request, at the front desk.

10/10 Sangat Bagus

Tonya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari mc pada tanggal 5 Feb 2024
Dear Tonya,Thank you very much for the visit.

8/10 Bagus

jose antonio, morelia

Bepergian bersama keluarga
Disukai: Kebersihan
Buen hotel un poco húmedo y viejo mobiliario fácil acceso cómodo mejorar a su personal más atento
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 3 Feb 2024
Estimado Jose Antonio,Le agradecemos su visita y sus amables palabras hacia nuestro personal.

10/10 Sangat Bagus

Enock

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will definitely stay there whenever I visit Venice.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 2 Feb 2024
Dear Enock,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
excellent hotel
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 31 Jan 2024
Dear Mario,We thank you for your visit and your kind words to our staff.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

William Assis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente hospedagem!
Excelente localização. Localizado num dos principais pontos de Veneza. O quarto proporciona todo conforto necessário a tornar nossa viagem ainda mais agradável. Café da manhã organizado, com variedades e atendendo a todos os gostos, até mesmo os mais exigentes. Equipe extremamente atenciosa. Recomendo de dúvidas a todos que pretendem conhecer Veneza!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 30 Jan 2024
Prezado William,Agradecemos a sua visita e as suas amáveis palavras à nossa equipa.Ficamos felizes em saber que tudo correu bem e, caso queira voltar a Veneza, teremos o maior prazer em recebê-lo novamente.

10/10 Sangat Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room with a view
The best reason to stay at this hotel is the location. It has an amazing view of the bridge as well as the grand canal. It is convenient to the water taxi. That being said there are many bridges. You do not want to carry lots of suitcases. There are many food options nearby. The location is very walkable to many of the major tourist sites. It is extra to have a view of the bridge, and you hear the noises of the early morning workers. I would definitely get a view of the canal again. The rooms look dated, but I thought that they had an old world shabby chic vibe. They were comfortable though. The hotel breakfast by the canal was nice. The pizza a few doors down was delicious.
Menginap 2 malam pada bulan September 2023
Tanggapan dari mc pada tanggal 31 Jan 2024
Dear Mary,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

8/10 Bagus

IAN ROBERT

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location. Literally on door step of Rialto bridge. Lovely terrace. Staff very friendly. Breakfast was included. Room was very Venetian. Although, the room is very small, even by European standards. Bathroom was standard size and shower was large enough with a rainfall and handheld option. Very powerful shower. Room was clean. Due to the old nature of the hotel, there is no noise insulation so you can hear people talk outside on the street which echos up to your room. This isn't necessarily the hotels fault, but a note for any light sleepers. You almost will certainly hear people talking outside throughout the night even with the windows closed. Room nice and warm. Bed quite hard. Overall a solid 4/5 hotel with a great location. Would stay here again.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 22 Jan 2024
Dear Ian Robert,We thank you for your visit and your kind words to our staff.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

kiyoung

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 22 Jan 2024
Thank you very much.

10/10 Sangat Bagus

Tonya

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 22 Jan 2024
Dear Tonya,Thank you very much for the visit.

10/10 Sangat Bagus

STEFANOS

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari mc pada tanggal 18 Jan 2024
Dear Srefanos,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

10/10 Sangat Bagus

Simona

Disukai: Staf & layanan
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 18 Jan 2024
Dear Simona,We thank you for your visit and your kind review.We are happy to know that everything went well and, if you want to return to Venice, we will be happy to host you again.

8/10 Bagus

John

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great rooms with canal view. No better location in Venice. They need to up their game on breakfast is the only down side. Breakfast staff were particularly excellent but the food choice and quality was bland and dated. Apart from breakfast everything was perfect and we had a great stay
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 20 Jan 2024
Dear John,We thank you for visiting and hope to see you again.We are sorry for the rating on breakfast. We will carry out the appropriate checks.

4/10 Buruk

Saima

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It location is the only plus for this hotel. Rooms are below average. Heating system wasn’t good. Shower area was the worst of all as it was so small even an average height person can’t take shower easily. Their carpets were vacuumed but were smelling. Lastly their front desk people were not helpful at all, during my stay I only met one person who was very nice and helpful. We booked because of location and the name but please don’t be fooled by the name. Can’t argue at all about their location which was Great.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 11 Jan 2024
Dear Customer,We thank you for your visit and are sorry for the negative experience.Of course, we will verify your reports.

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari mc pada tanggal 11 Jan 2024
Dear Sarah,Thank you for the visit. We are happy to hear that everything went well

10/10 Sangat Bagus

INES SUE LAND

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel muito central, aconchegante e com pessoal muito cordial e atencioso. Café da manhã maravilhoso
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 8 Jan 2024
Prezada Inês,Obrigado pela sua visita e pela sua opinião positiva sobre a nossa equipa.Se quiser voltar a Veneza, será um prazer recebê-lo novamente.

2/10 Sangat Buruk

Gillian

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If you’re planning on booking this place, don’t. I have no idea how this hotel is rated the way it is. This at best is a 4.5. When we first arrived, one of the rooms smelled of sewage, when they exchanged the room that room had a heating issue, and was a sweat house the entire night. Even when we tried to turn down the heat, it kept on blowing hot air in the room. The other room had water stained and cracked ceilings. Dear hotel, please do not try and explain that this is an old building and part of the charm. We have stayed in lots of old building in Venice. This is simply an old and poorly kept up hotel. Let’s now talk about the beds. You would think the one thing that a hotel would focus on is comfortable beds and pillows. Well this hotel has figured out that it’s the last thing they wanted to focus on. Hard, thin, and uncomfortable was their focus. Well done Rialto. The breakfast..well as soon as we looked, we walked out. We ended up leaving this place 2 days earlier (booked for 3 nights) and we went on Airbnb and rented a fantastic apartment outside this area. It’s was great. Serious. Expedia, this hotel needs to be properly reviewed. It’s not a 8.8. It’s not even a 4 star. We asked for our $ back for the 2 nights we did not use. They said no. All we hope is that people chose other hotels. Clean up your act.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 30 Des 2023
Dear Mr. Gillian,We thank you for booking our hotel, and we are sorry that your stay was not to your satisfaction.I remember that upon arrival, you asked to have an apartment instead of the two double rooms. Unfortunately, this was not possible as the apartments were already occupied.You asked to leave for two days and, despite the reservation being "non-refundable", you were told to contact Expedia to advise them of the early departure.We were then contacted by Expedia, and we granted a refund for the unused nights without any problems.We therefore believe we acted correctly towards a disappointed customer.

6/10 Cukup Baik

santiago

Disukai: Kebersihan, staf & layanan
Très bruyant la chambre côté canal.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 29 Des 2023
Cher Santiago,Nous vous remercions pour votre visite et sommes désolés pour le problème signalé.Nous vérifierons.

8/10 Bagus

Rajneesh

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is at a great location. It's a very old property, so expect a vintage experience devoid of modern amenities and convenience. Having said that, due to it's location, you can conveniently reach here for a good night's sleep after walking the streets of old yet beautiful city of Venice.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 27 Des 2023
Dear Rajneesh,Many thanks for choosing our hotel.

8/10 Bagus

Dina, Solon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 27 Des 2023
Dear Dina,Thank you very much for the visit.

6/10 Cukup Baik

Mark

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 13 Jan 2024
Dear Mark,Thank you for the visit

10/10 Sangat Bagus

Lorand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 23 Des 2023
Dear Lorand,Thank you very much for the visit. If you plan to visit Venice one more time, it will be a pleasure to host you again in our hotel.

10/10 Sangat Bagus

Vanessa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 21 Des 2023
Dear Vanessa,Thank you very much for the visit!

10/10 Sangat Bagus

Hugh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location Wonderful
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 20 Des 2023
Dear Hugh,Thank you very much for the visit.

8/10 Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel great location but..
Great staff, great location, good breakfast. However, our room was on the 2nd floor (3rd floor in Europe) without elevator service to that floor. This is not advertised and we had our 87 year old father with us. Was not good.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 19 Des 2023
Dear Robert,Thank you for the visit. Indeed, the elevator does not reach all floors, we are in a building built more than 500 years ago, but we have luggage assistance available 24/7

10/10 Sangat Bagus

Kerry

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely traditional Venetian hotel. Staff were wonderful
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari mc pada tanggal 19 Des 2023
Dear Kerry,Thank you for the stay and for the lovely words addressed to our staff