The hotel is very modern & clean, however it is in a pedestrian only zone! After finding the underground car park and calling reception, I was told that car parking space is limited and as I had not booked a parking space I could not use the hotel car park. Had I known that booking a parking space was mandatory if you want to use the car park, I would have done so, this is something that needs to be added to the Hotels.com website. I am disabled and have a blue disabled parking permit, but no exceptions were made and I had to park some 200m from the hotel entrance and walk with my suitcase to get to the hotel.
After waking and finding the hotel, there was some confusion about finding our room! I was told it was on the second floor, but not that there is only one lift that can be used to access the rooms and this is situated about 25m from the reception desk through a door that can be accessed with your room key! I went up in the nearest lift to the reception desk only I was unable to find any rooms, I had unknowingly used the theatre lift and this should only be use to gain access to the breakfast dining room and there is not room access from it!
After much walking about, I finally found access to the rooms and found my room. This was a decent size with a en-suit separated from the room by just frosted glass panels! There was a empty mini fridge provided which unfortunately did not work. The room was hot and the air conditioning would heat but not cool! Not to impressed!