Hotel Keluarga di Verona

"Although the rooms were clean staff was very rude. The first lady at the front desk we spoke with was very nice and helpful. However, the second lady that took the first lady stop was very rude, disrespectful, and rolled her eyes when we asked to get a shuttle to the resort. I dont know her name but she has a limp when she walks. I dont see myself coming back here because I refuse to spend my money at a place with rude staff."

"Historical building with lots of character, lobby fireplace was warming on a rainy day. The first floor lobby and dining rooms are very dark, great atmosphere but bring a little flashlight. Met a lot of nice people during our stay. The welcoming scotch was fantastic. We heard the breakfast was minimal. It was not, filled with all kinds of homemade apple strudel, mushroom quiche, chocolate pastries, many other delicious sweet muffins, etc."

"It was all great except room 200, junior suite was very noisy from traffic. Can't close window do to AC unit. Staff friendly, clean property, good bed."

"My room had ants in it. The staff was apologetic & helpful. Good staff, bad facilities."

"The rooms were very clean and quiet. Beds were very comfy. I appreciated the well-lit parking lots. The lack of an elevator wasn't the worst. But when entering through the door closest to my room the step up was unusually high and could be an obstacle to someone with mobility issues. Staff were friendly and accommodating. For a quick and inexpensive place to stay it was perfect."

"The staff was very helpful when I change my stay from 3 night to 2 nights. They also were nice enough to change me from a 2nd floor room to the first floor when they found out that I was having a knee replacement. The ebening after my surgery my sister went to the Bar/Restaurant and was able to get us someting to eat which was very good. The morning we were checking out we ate the continental breakfast which was just what I needed and it was all freshly made. Over all we enjoyed our stay at the...

"There was a musty smell in the room. It might not have bothered most people, but as someone with asthma and allergies, I noticed it affected my breathing. Otherwise, the room was fine. The bed was comfortable and the blackout drapes also helped me get a good night's sleep."

"The property was not clean. The inside court yard was dirty. Our room the air conditioner was loud and the shower was not clean. I would never recommend this hotel to anyone."