8/10 Bagus
James, Nanaimo
Bepergian bersama keluarga dan anak
8 Sep 2025
Disukai: Kebersihan, staf & layanan, fasilitas
Our stay at the Chateau Victoria was overall very good. The check in process was quick and easy. At first glance, our room was quite nice having the looks of being recently updated. We were on the second floor (room 204 to be exact). Everything was great until it was time to go to sleep. The room was equipped with black out blinds, but the room is located right above the main entrance and with that came a million bright lights. My family and I could hardly sleep due to the amount of light that was coming into the room. The next day I went to the lobby to ask to switch rooms and a fellow hotel guest mentioned they had stayed in that room a few weeks prior and had the same sleepless experience. The hotel staff was more than happy to get us a different room and were apologetic about the space. Something needs to be done about that room though!
Aside from that, the pool and hot tub were great, rooms were clean and beds were comfortable. I had a few issues connecting with the chromecast on the tv’s, but that was most likely user error and not the tv’s fault.
This hotel is in a great location as we were no more than a 10 minute walk to all of the shopping, restaurants, and the inner harbour.
We would stay here again, just as long as we weren’t in one of the lit up rooms.
James
Menginap 2 malam pada bulan Agustus 2025
