Bar (di properti)
Cek ketersediaan

Ulasan untuk Holiday Inn Victoria Elk Lake, an IHG Hotel

3.5 out of 5
Holiday Inn Victoria Elk Lake, an IHG Hotel
4670 Elk Lake Dr, Victoria, BC

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 83 dari 137 ulasan" "
Penilaian 8 - Bagus. 35 dari 137 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 137 ulasan" "
Penilaian 4 - Buruk. 3 dari 137 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 137 ulasan" "

8,8/10

Kebersihan

8,4/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Augustus

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Easy check in. Friendly staff.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Alejandra

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Estuve 4 noches y nunca acudieron a hacernos limpieza del cuarto
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Emma

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Enjoyed our stay. Property was great. Road noise from our room was a little noisy for me as I’m a light sleeper but didn’t bother my family.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Visiting my daughter at UVic and it was easy access to the highway and other areas.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Amy

Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Lauren

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
If it were possible to give this hotel ZERO stars I would. Do NOT stay here. The room was in terrible condition, there was an incredible amount of noise from both highway and hallways and when we asked not to stay a second night they refused to allow us to cancel and told us that my complaints did not meet their cancelation policy. There is NOTHING in their cancelation policy to protect the consumer or allow you to receive a refund for subsequent nights if the hotel doesn’t meet your standard. Manager here is absolutely unhelpful, refuses to assist you in any way. Do not waste your time.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

ramin

Disukai: Kebersihan, kondisi & fasilitas properti
It was very central
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Kate

The hotel staff were very friendly upon arrival. The check in process extremely smoothe. The room was nicely appointed with a desk and armchair as well as two very comfortable queen beds with crisp clean white linen. The room’s temperature was easily adjusted to make it as cozy or cool as we liked. The room smelled fresh and clean and the bathroom was not only very clean, but had a lovely bright white modern feel. Overall a very good experience and a reasonable price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 28 Apr 2024
Dear Kate,Thank you for taking the time to tell us about your experience at Holiday Inn VICTORIA – ELK LAKE.Please accept our sincere apologies that you ended up staying in a king size bedroom and not 02 queen-size bedroom. We will make sure to put it as your preference and provide you with the same for your future visits. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly 250-704-4656 at or guestservices@hielklake.comSincerely,Guest Services

6/10 Cukup Baik

Grace Masille

Disukai: Fasilitas
It was okay. Missed the ferry. Stayed for a night. Was given a room (I think it was an adjoining room), and I can hear the people on the other side. And I couldn’t sleep because they were playing with the knobs. Kept it lock but still uncomfortable.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jeffrey, Mission

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Decent price , nice hotel, clean , and good price large room . Would recommend and stay again . Our stay was short only 8 hours . Jeff & Kim
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Dana

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Very quiet
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Marion

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Great location for us visiting friends in Cordova Bay. Shower was a bit weak.
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Callie

Bepergian bersama teman
Post-COVID hotel stays have been interesting. I don't know about you but, prior to the pandemic, the cost of staying in a hotel included daily cleaning. Now, it doesn't; however, the cost to stay in a hotel has not decreased. The "check-in talk" should include the rules regarding daily cleaning of your room. But fair warning, even if you request it, it might still not happen - as was the case at this hotel. It is SO disappointing, after a long day out and after requesting your room to be cleaned and made up, returning to a room that is still as you left it. I don't understand. And then the excuses fly when front desk staff are called on it. Aside from that, it is a nice enough hotel and property, parking stalls are tight.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Larry

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Excellent facility, friendly service at the front desk and in the adjoining Lakes Restaurant.
Menginap 7 malam pada bulan Maret 2024

6/10 Cukup Baik

Delia

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was a great location for us, the bed was comfortable and clean. I will likely stay here again, BUT, I will never take a room on the first floor down the hall from the restaurant/bar. Way too noisy!!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ronwyn

Disukai: Kebersihan, kondisi & fasilitas properti
I like the fact that we were able to open the windows for fresh air
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Cory

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas
Very poor communication
Menginap 5 malam pada bulan Maret 2024

4/10 Buruk

Tracy

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

caroline

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
clean and friendly, big room.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Norm

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

James

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Geraldine

Disukai: Kebersihan, kondisi & fasilitas properti
Very quiet , clean hotel. Staff was great
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Juhee

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
I stayed here because of the swim meet. There was very close to the pool, the property was clean, and kind to communicate.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Delia

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Brenda

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Abeer

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property was good for location. Clean and per-friendly options available. Close to the Beaver Lake walking trails.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Beverley

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Chi Wai

Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Chi Wai

Bepergian bersama keluarga dan anak
Good to have free electric charging inside hotel carpark for EV car

10/10 Sangat Bagus

Kendall

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Nice but….
Got into a room and found sugar ants. Front desk lady was so kind and accommodating. She moved me into another room, upgrade from a two bed to a one bed suite. Was one night to be with family so only slept in the room and checked out early. Nice hotel
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Hugh

Disukai: Kebersihan
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

Lesley

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jack

Disukai: Kebersihan, kondisi & fasilitas properti
Perfect stay for my activity at the Commonwealth Place. Also a short drive to downtown Victoria.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Maxwell

Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Doug

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Elizabeth

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nicely renovated.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Doug

Check in person was great. Did a very thorough job.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Scott

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Susan, Parksville

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sachiko

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Thank you for your service.we had really good time.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Dawn

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Adam

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Anna Carin

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Todd

Disukai: Kebersihan, kondisi & fasilitas properti
All around great place
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Justine

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We stayed in on Christmas night and got greeted with some candycanes and a lovely Christmas card. The room was really clean, spacious and brand new, modern decor. They even had a complimentary razor for a beard emergency, which was much appreciated. Happy New Year!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tracy

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

suzanna, Cumberland

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
They have an EV charger for my Leaf!!!! I charged my car overnight without having to find a charger near the hotel.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Elizabeth

Menginap 1 malam pada bulan Desember 2023