"The person who checked us in on the evening of June 9th was helpful &I asked him specifically if the internet was good there since my kiddo needed to do schoolwork that evening-he said yes. Unfortunately, we couldn't keep any of our devices connected so after a long drive, arriving close to midnight and not being able to use the internet, we turned in expecting to be able to sleep in since check out is 11am.
Nope. At 10am housekeeping is banging on our door which startled us awake. He didn't announce housekeeping-just banged on the door. I yelled WHAT & he said sorry. We have until 11am to check out & hadn't checked out so why are they banging on our door to see if we are there? Horrible practice & I provided feedback to the woman at the front desk who didn't understand the concept of why I wasn't happy. She simply stated they were seeing if you left yet-well I haven't checked out so obviously I'm still there. She was rude.
Next, decided since I'm up might as well get ready to leave. I went to get ice. Nope machine doesn't work. Take the elevator down and two steps out and almost fall due to floor was just mopped but the wet floor sign was around the corner.
Parking lot was a disaster when we came in, the key wouldn't work on the side door and in the morning someone had propped open the door with a rock - probably since the key wouldn't work. The door to our room was difficult to close. The A/C on the wall doesn't actually control the a/c.
Would NOT recommend."
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