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Ambassador Hotel

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Luxury
5.0 star property
8.8

Excellent

Grand elegance by the fountain square

Amidst the serene ambiance of a beautiful fountain square, this property boasts grand decor and high ceilings. Delight in spacious suites, a lovely bathroom with a large tub, and an excellent breakfast to start your day.

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet-friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

9.6 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room

Business Room | Minibar, in-room safe, individually decorated, individually furnished

Business Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About the area

Map
Kaerntner Strasse 22, Vienna, Vienna, 1010

What's nearby

  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Vienna State Opera - 5 min walk - 0.4 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Museum of Art History - 8 min walk - 0.7 km
  • Naschmarkt - 11 min walk - 1.0 km

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 32 min drive

Restaurants

  • ‪Conditorei Sluka - ‬2 min walk
  • ‪L. Heiner Hofzuckerbäcker - ‬1 min walk
  • ‪Nordsee - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪SKY - ‬1 min walk

About this property

Ambassador Hotel

Luxury hotel near Albertina
Located close to Imperial Crypt in Vienna and Vienna State Opera, Ambassador Hotel provides dry cleaning/laundry services, car hire on-site and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • A front desk safe, free newspapers and smoke-free property
  • A lift, multilingual staff and 3 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 85 individually furnished rooms feature perks such as air conditioning and bathrobes, in addition to amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • Heating, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport pick-up shuttle (surcharge) from 6:00 AM to midnight on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 25.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 30 for children
  • Airport shuttle fee: EUR 75 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Ambassador Hotel Vienna
Ambassador Vienna
Ambassador Hotel Hotel
Ambassador Hotel Vienna
Ambassador Hotel Hotel Vienna

Frequently asked questions

Is Ambassador Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per night.

How much is parking at Ambassador Hotel?

Self-parking is available for EUR 35 per day.

What time is check-in at Ambassador Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Ambassador Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Ambassador Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 6:00 AM-midnight on request. A fee of EUR 75 per vehicle applies.

Where is Ambassador Hotel located?

Located in Innere Stadt, this luxury hotel is within a 5-minute walk of Imperial Crypt in Vienna, Albertina and Jewish Museum. Hofburg Imperial Palace and St. Stephen's Cathedral are also within 5 minutes. Stephansplatz U-Bahn is only a 5-minute walk and Oper-Karlsplatz Tram Stop is 5 minutes.

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Reviews

Ambassador Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.6

Location

8.6

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

10/10 Excellent

Nicholas Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect! Will come again!
Stayed 4 nights in Nov 2025

6/10 Okay

Christine

Good location
Stayed 2 nights in Sep 2025

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown place. Very noisy. Unhelpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, clean and tidy, staff were friendly and helpful. I had read some quite bad reviews regarding breakfast but we thoroughly enjoyed it and thought it was value for money.
Stayed 3 nights in May 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the breakfast is excellent
Stayed 5 nights in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Excellent central location for exploring historic area while providing options for breaks back in room throughout the day & night.
Stayed 3 nights in Mar 2025

10/10 Excellent

dia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 2 nights in Jun 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, historic building
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best locations in Vienna.
Stayed 3 nights in Aug 2024

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with great and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the center of the shopping area and all restaurants, perfect location everything was walkable that we wanted to see.
Stayed 3 nights in Sep 2022

10/10 Excellent

Anahit

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Adrian Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the ambassador are excellent and always ready to help. Beautiful hotel convenient for the city centre.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Staff very attentive
Stayed 3 nights in Jun 2023

10/10 Excellent

Ceyda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best place to stay in town

the hotel crew were so kind nice and helpfull they even make dinner reservations for the best places in town for us the location of the hotel is perfect for places to see in town ,very close to the staadsoper ,you can go anywhere by walking also it is on a very nice shooping street. it is a centre hotel but silent and rooms are big (so clean and comfortable) we liked and enjoyed it a lot
Stayed 3 nights in Jan 2024

10/10 Excellent

PHIROZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, old-style hotel. We had a comfortable and well proportioned double room in which doors can be closed to separate the bedroom from the living room, which was good. The hotel is very well located in the city centre, in largely pedestrianised area on the Karntner Strasse and within easy walking distance of many monuments, museums, restaurants and cafes.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars! From the moment we checked in this hotel was a delight! Incredible location, room was massive, comfortable and beautifully furnished. Staff could not have been more accomodating and lovely… I cannot wait to return to Vienna and will stay here again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jeffrey

The hotel is in the centre of everything! All sights, shops and restaurants outside the door. Wish parking wasn’t so expensive.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location. I suggest that they update their key entrance into the room! Old style with a key which wasn’t terribly user friendly. Suggest swipe card, easier to use.
Stayed 5 nights in Sep 2024

6/10 Okay

Stacey

Liked: Cleanliness
Convenient location, beautiful exterior, lots of restaurants nearby (although I recommend getting out of inner district to other awesome restaurants that aren't as expensive - you're paying the tourist tax in this location). Staff were polite and helpful. I did note a lack of general staff available however. Rooms had an "old world feel" which was unique - however, the rooms were lacking in many ways. Damp smell, bathrooms weren't cleaned properly, the towels are very small and thin. The hotel was not fully booked when we stayed (middle of the week) and we were placed in a room right near the service elevator. Very annoying to hear an elevator creaking all day and night and staff talking loudly outside our door/linen carts banging very early in the morning. Not sure why you would place guests in a sub par room when there was MANY rooms available. We did not need parking or use the breakfast buffet/bar so we can't comment on that. 2 adults for 2 nights.
Stayed 2 nights in Jun 2025

8/10 Good

Mohamed

Liked: Cleanliness, property conditions & facilities
Age is showing its marks.
Stayed 4 nights in Sep 2023

2/10 Terrible

Micheal

Disliked: Property conditions & facilities
Hotel did not let us know that the hotel was wrapped with scaffolding and plastic. Could not open our windows or even our curtains as workers were working right outside our windows starting at 7:00 am. Management said they would not change our room, make any amends, not even a free breakfast because we booked through Expedia. We paid a huge premium to stay in this hotel and they also would not give us a refund if we moved to another hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Eduard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis-Leistung stimmt. Wir kommen wieder.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel et surtout très bien situé pour visiter les points d’intérêt à pied
Stayed 3 nights in Sep 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel in an Excellent location in the core of Vienna. Easy walkable access to many historical locations, shopping, restaurants, grocery store. Front desk staff were very helpful and pleasant. Definitely recommend!
Stayed 2 nights in Jul 2025