Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at Hotel Mercure Wien Westbahnhof. The on-site restaurant, Westside, features international cuisine. Free in-room WiFi and a 24-hour business centre are available to all guests.
Located in Rudolfsheim-Fünfhaus, a neighbourhood in Vienna, Hotel Mercure Wien Westbahnhof is in a shopping district and near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Schönbrunn Palace and Belvedere. Schönbrunn Palace Park and Schönbrunn Zoo are also worth visiting. Visit our Vienna travel guide
Felberstrasse 4, Vienna, Vienna, 1150
What's nearby
Mariahilfer Street
3 min walk - 0.3 km
Wiener Stadthalle
6 min walk - 0.6 km
MuseumsQuartier
4 min drive - 3.2 km
Lugner City
8 min walk - 0.7 km
Raimund Theater
9 min walk - 0.8 km
Getting around
Vienna (XWW-Vienna West Train Station)
2 min walk
Vienna West U-Bahn
3 min walk
Vienna International Airport (VIE)
30 min drive
Restaurants
IKEA Restaurant
5 min walk
Trzesniewski
2 min walk
Le Burger
7 min walk
McDonald's
3 min walk
Pub "By Charles
5 min walk
About this property
Hotel Mercure Wien Westbahnhof
Upscale hotel near Schönbrunn Palace
At Hotel Mercure Wien Westbahnhof, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Westside, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
Express check-in, luggage storage and a front desk safe
Meeting rooms, a 24-hour front desk and concierge services
Room features
All 252 rooms offer amenities such as free WiFi.
More amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hairdryers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, free infant beds and heating
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Westside
Westside
Family friendly
In-room cot
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2,799 square feet of conference space
24-hour business centre
Meeting rooms
Outdoors
Vegetable garden
Accessibility
Lift
More
2 buildings
8 floors
At least 80% organic food
Banquet hall
Built in 1989
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally sourced food prioritised
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Some LED lighting used
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Limited room service
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Phone
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 25 per person
Covered self-parking fee: EUR 25 per day
Pet fee: EUR 15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property class
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Frequently asked questions
Is Hotel Mercure Wien Westbahnhof pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day.
How much does it cost to stay at Hotel Mercure Wien Westbahnhof?
As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on 6 Sep 2026 start from Rp1.131.018, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Mercure Wien Westbahnhof?
Self-parking is available for EUR 25 per day.
What time is check-in at Hotel Mercure Wien Westbahnhof?
Check-in start time: 3 PM; check-in end time: 11:30 PM.
What time is check-out at Hotel Mercure Wien Westbahnhof?
Checkout is at noon.
Where is Hotel Mercure Wien Westbahnhof located?
Located in Rudolfsheim-Fünfhaus, this hotel is within 1 mile (2 km) of Mariahilfer Street, MuseumsQuartier and Naschmarkt. Vienna Christmas Market and Schönbrunn Palace are also within 2 miles (3 km). Vienna West U-Bahn and Gerstnerstraße-Westbahnhof Tram Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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