Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18
Check-out
Check-out sebelum 11.00
Petunjuk check-in khusus
Properti ini tidak memiliki resepsionis
Tamu dapat mengakses akomodasi melalui pintu masuk pribadi
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Pintu masuk pribadi
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
3 anak, hingga usia 3 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/kasur tambahan tidak tersedia
Jenis pembayaran properti
Informasi penting
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Tersedia transaksi non-tunai
Perlu diketahui
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)
Pertanyaan umum
Apakah Hotel Pension Lumes - Self Check-In ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Hotel Pension Lumes - Self Check-In?
Hotel Pension Lumes - Self Check-In tidak menyediakan parkir.
Pukul berapa check-in di Hotel Pension Lumes - Self Check-In?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di Hotel Pension Lumes - Self Check-In?
Check-out pada pukul 11.00.
Di mana lokasi Hotel Pension Lumes - Self Check-In?
Terletak di Innere Stadt, hotel ini hanya 5 menit jalan kaki dari Ronacher, Stephansplatz, dan Katedral St. Stephen (Stephansdom). Vienna State Opera dan Istana Imperial Hofburg juga hanya 10 menit.Pemberhentian Trem Weihburggasse hanya berjarak 4-menit dengan berjalan kaki dan U-Bahn Stubentor berjarak 6 menit.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
7,6
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,2
Kebersihan
9,4
Lokasi
8,0
Staf & layanan
7,2
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 39 dari 137 ulasan
10 - Sangat Bagus
39
Penilaian 8 - Bagus. 58 dari 137 ulasan
8 - Bagus
58
Penilaian 6 - Medioker. 18 dari 137 ulasan
6 - Medioker
18
Penilaian 4 - Buruk. 16 dari 137 ulasan
4 - Buruk
16
Penilaian 2 - Sangat Buruk. 6 dari 137 ulasan
2 - Sangat Buruk
6
Ulasan
Terverifikasi
10/10 Luar Biasa
Barbara
10 Feb 2023
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very good value, very well located and comfortable
Barbara
Menginap 3 malam pada bulan Februari 2023
Terverifikasi
8/10 Bagus
Teresa
8 Jun 2024
Disukai: Kebersihan
Sehr zentral, Einrichtung war ok.
Teresa
Menginap 1 malam pada bulan Juni 2024
Terverifikasi
10/10 Luar Biasa
Fatima
13 Des 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very happy with our stay, it was very clean, cozy, they changed the linen every day, everything was perfect. Thank you!
Fatima
Menginap 2 malam pada bulan Desember 2024
Terverifikasi
10/10 Luar Biasa
Apexa
11 Des 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed staying at the property. Check in was smooth even it was self check in. Thank you..
Apexa
Menginap 1 malam pada bulan Desember 2024
Terverifikasi
8/10 Bagus
Birgit
1 Mar 2025
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Alles toll, nur winrichtung etwas alt und abgenützt aber ok
Birgit
Menginap 1 malam pada bulan Februari 2025
Terverifikasi
10/10 Luar Biasa
Ksenija
15 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super convenient and comfortable.
Ksenija
Menginap 1 malam pada bulan April 2024
Terverifikasi
10/10 Luar Biasa
Hakima
27 Des 2024
Disukai: Kebersihan, staf & layanan
Super Hôtel, manque un peu d’équipements dans la chambre.
Personnel très sympathique. Je recommande
Hakima
Menginap 4 malam pada bulan Desember 2024
Terverifikasi
8/10 Bagus
Nataliya
28 Des 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The place had everything that was needed and more! Good price for unbeatable location and big room. Funny check in process, but if you manage that part, the rest is easy:)
Bra centralt hotell nära Stefansdomen. Det som saknades var beskrivning hur safe box fungerade. Vi kan rekomendera detta hotell skulle gärna bo där igen vi övernattade 3 nätter.
Tore
Menginap 3 malam pada bulan September 2023
Terverifikasi
6/10 Medioker
Marjorie
3 Apr 2025
Disukai: Fasilitas
Check-in process kinda confusing … luckily the cleaning lady was there to direct. Room was very clean … old and creaky, but clean and safe. Would not rate this a 4-star hotel (maybe a 2). Area was awesome- close to trains.
Marjorie
Menginap 2 malam pada bulan April 2025
Terverifikasi
6/10 Medioker
Alberto
28 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Se encuentra a unos pasos de la Catedral.
Alberto
Menginap 2 malam pada bulan Maret 2024
Terverifikasi
4/10 Buruk
Jaime
4 Jul 2025
Tidak Disukai: Staf & layanan, kenyamanan kamar
Portable AC (?!)
My only positive comment: Good location.
The room had a portable AC (!!) located in the room internal balcony ( facing other apartments windows) We had to sleep with the balcony door open to get some AC. Kind of a Flinstones situation.
We won’t book this place again
Jaime
Menginap 2 malam pada bulan Juni 2025
Terverifikasi
4/10 Buruk
Flavio
2 Agu 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La posizione dell'hotel è ottima, però le camere sono vecchissime e trasandate, muri sporchi, mobilio vecchissimo e incompleto, dotazione scarsa, mancavano gli asciugamani e doccia sciuma. Sconsigliato per la qualità, max 1stella e mezza
Flavio
Menginap 3 malam pada bulan Juli 2025
Terverifikasi
8/10 Bagus
YU
26 Nov 2024
Disukai: Kebersihan, staf & layanan
Good location in Vienna, but infrastructure is very old. Be sure to contact with the hotel if you want to check in late, the for for building should be open by vendor.
YU
Menginap 3 malam pada bulan November 2024
Terverifikasi
6/10 Medioker
Megs
16 Jul 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Wifi did not work, and nobody responded to help fix it when i messaged. Otherwise good stay.
Megs
Menginap 3 malam pada bulan Juli 2024
Terverifikasi
8/10 Bagus
Traveler terverifikasi
28 Nov 2024
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
I did not recieve a code to enter the floor. And it was not clear how to enter the main door at the ground level. Room was simple, but clean. Bed slept good and the fridge worked.
Traveler terverifikasi
Menginap 1 malam pada bulan November 2024
Terverifikasi
4/10 Buruk
Ashok
13 Okt 2023
Tidak Disukai: Staf & layanan
Bad access instructions
Entry into the property is very difficult, actually it was scary in night. No Uber or cab drivers could arrive in front of the building. We had to drag our suitcases to next street. They sent the code to access the premises very late, so caused us a lot of waste of time from our Salzburg trip.
Ashok
Menginap 1 malam pada bulan Oktober 2023
Terverifikasi
2/10 Sangat Buruk
shlomo
2 Jan 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible
I have got there. The self chekin didn’t work, they did not send me the PIN code to get the key. Also they didn’t answers the phone. After 1 hour wait I went to another hotel
shlomo
Menginap 1 malam pada bulan Desember 2023
Terverifikasi
6/10 Medioker
Carol
24 Agu 2024
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This is not a hotel but a “Pension”. These are rooms on a floor of a tired appartment/ office building. There is no reception and getting in at first is rather odd. The front door is locked after 6 PM so good luck getting in touch with someone. When I received instructions they were in German and I requested them in English but never received any. Good that when I arrived I had a friend who helped me. The room was clean, quiet and very central. When I selected 4 Star on Expedia I expected something better.
Carol
Menginap 4 malam pada bulan Agustus 2024
Terverifikasi
2/10 Sangat Buruk
shalini
8 Agu 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bed was broken. Self check in is not at all a good idea for guests traveling internationally. Our flight reached 8am and we got to hotel at 10. We could leave luggage but no one to request a early check in. The hotel had emailed us the code to the room which worked when we got there even though check-in time was 3 PM. We opened a room to find so much trash and stuff left behind by the previous guests. I believe they use the same code for all the guests, which is very unsafe. The place had a small kitchen. It was full of dirty dishes everywhere there is no AC. When we complained, they just gave a fan. Our room was on the second floor and the elevator barely fits two people. We had to do multiple trips to take all the bags upstairs.I would never recommend this place to anyone.
shalini
Menginap 1 malam pada bulan Agustus 2025
Terverifikasi
10/10 Luar Biasa
Lori
8 Des 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The location was perfect and was quite reasonable. The room was clean with a small refrigerator and there was a small dining area and access to a stove if needed. The only issue we had was getting into our room. It is a self-check hotel so we were given a code to get our room key. We were told to enter the code and a box would open with our key. The problem was that we had to enter the code to get into the door to where the rooms were and there was a lock box on the wall that was NOT the box that would open. There was another box inside where we needed to enter the code a second time to get the key. Just a minor thing but since there was no desk we were on our own to figure it out and luckily someone else came along that called the help number to get the actual directions. Other than that it was wonderful and we would definitely return!
Lori
Menginap 2 malam pada bulan Desember 2023
Terverifikasi
2/10 Sangat Buruk
Daniel
11 Des 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Issues with dirty beds continue
I wanted to share some feedback from our recent one-night stay at your hotel in Vienna. My girlfriend and I were really looking forward to our stop in the city, but unfortunately, we encountered an issue that impacted our experience.
Upon checking into our room, we noticed that the bed had hairs on it, which left us questioning the cleanliness of the linens. This made it difficult for us to relax and get the good night’s sleep we needed before continuing our journey.
What made this particularly frustrating is that we’d already dealt with a similar issue at a hotel in Budapest earlier on this trip. It’s been disheartening to have these kinds of problems back-to-back, as it has taken away from what was meant to be an enjoyable vacation.
I wanted to bring this to your attention because we expected better from your hotel. We hope you’ll consider addressing this, both for future guests and in making things right for us after this experience.
Thank you for your time and understanding. I look forward to hearing from you.
Best regards,
Danny
Nice place to stay if you get the entrance key cod
This is a good place to stay. Location is great to the center and many landmark and restaurants. Hotel is clean, quiet and comfortable. The only problem i had (and major) was nobody sent me the security number to enter the hotel. I made reservation thru Hotels.com. dont know hotels.com should send or the Pension Lumens should send, but somebody ahould have sent me some info when the reservation was confirmed. I only got the confirmation email from Hotels.com (i made reservation the day before). So when i arrived at the entrance, i couldn't get in without this code. Dont know which room is mine, either. I had to call the emergency number with roaming a few times.. then finally made a contact.
Sung j
Menginap 1 malam pada bulan Juni 2025
Terverifikasi
8/10 Bagus
Andrea
27 Agu 2022
Disukai: Kebersihan, staf & layanan, fasilitas
Tolle zentrale lage,preis Leistung ok
Andrea
Menginap 1 malam pada bulan Agustus 2022
Terverifikasi
8/10 Bagus
Jill
17 Sep 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. The room was basic but had everything we needed- kettle, fridge, comfy beds.