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Residence Wollzeile

3.0 star property
Vienna's cultural heart beats just steps from this hotel, where the State Opera's grandeur and premium shopping create an ideal base for exploration.

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Residence Wollzeile places travelers in Vienna's vibrant center near the State Opera. The hotel offers shopping, dry cleaning, a business center, and practical amenities. Guests can relax in the sauna or steam room after exploring, with free WiFi available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

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Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: EUR 50

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 50

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 25, per pet, per night, plus a deposit of EUR 25.00 per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 50.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 24.00 per person
  • Airport shuttle fee: EUR 70.00 per vehicle (return)
  • Self-parking fee: EUR 40.00 per day
  • Pet deposit: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Is Residence Wollzeile pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of EUR 25.00 per day and a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Wollzeile?

Self-parking is available for EUR 40.00 per day.

What time is check-in at Residence Wollzeile?

Check-in start time: 8:00 AM; check-in end time: 10:00 PM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available from 8:00 PM to 11:30 PM for a fee of EUR 50.

What time is check-out at Residence Wollzeile?

Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).

Does Residence Wollzeile provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70.00 per vehicle applies.

Where is Residence Wollzeile located?

Located in Innere Stadt, this hotel is steps away from Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stubentor U-Bahn is only a 4-minute walk and Stephansplatz U-Bahn is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.8

Cleanliness

10

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious Residence in beautiful Vienna

An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.
Verified

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was very clean and beautiful. The staff was very friendly and helpful! Location is perfect! My family had a great time here😊
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Serguei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a broken elevator

This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!
Stayed 6 nights in Dec 2018
Verified

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern apartment. Worth to try

Modern decoration. Value for money.
Verified

4/10 Poor

adam

Liked: Cleanliness
Disliked: Staff & service

Non-responsive management

Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request. Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, perfect staff!

This is a fabulous place to stay in Vienna! It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city! Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever! As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic! I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

samira

Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort