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Reviews of Stairway to heaven by Welcome2Vienna

3.5 out of 5
Stairway to heaven by Welcome2Vienna
Tuchlauben 23, Vienna

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

charlie

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad communication, not what I expected for the price. Overpriced!
Stayed 1 night in Sep 2019

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairwell to heaven
Great location, great condition, very spacious but lots of stairs.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Vienna
Great location. Plenty of space. Comfortable bed. Stairs as advertised.
Stayed 3 nights in Dec 2018

10/10 Excellent

Jo, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is less than 5 minutes away from the St Stephens cathedral so it is really central. We had booked some tours and only had to walk a few minutes to get to the meeting points. The apartment itself was a traditional Viennese apartment - parquet flooring, high ceilings' tall windows. It was spacious and comfortable ( dishwasher, coffee machine, washer/drier). We had a few problems ( such as lack of cutlery but emails to the co were answered instantly and problems were resolved quickly) There’s a Spar shop nearby for groceries too. One caveat : it’s on the third floor and only accessible by a very narrow and worn stone staircase so not suitable for the less ablebodied. We loved it and would definitely stay there again
Stayed 3 nights in Oct 2018

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and apartment
Great location next to underground and Stephenplatz. Lots of stairs but huge apartment with washer )dryer). Great stay
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be called stairway to hell!!!! First of all this picture of the facility is deceiving it took us an hour to find the address which was in a black alley not this beautiful building. There was no one to talk to or to get us checked in we landed up getting Hilton in Vienna. Please Expedia your reputation is at stake for promoting these facilities which are hell. We are disappointed with Expedia for putting this facility on their website and giving it 3 stars. What a joke!!!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great and was close to the attraction
Stayed 2 nights in Jun 2018

8/10 Good

Rosanna, Brisbane

Liked: Staff & service
No better location!
We had a wonderful stay here. It was close to many main attractions, walking distance to Stephanslaus station, and the area was safe and so pretty. The wifi was reliable, the place was HUGE, clean and tidy. Comfortable beds. A word of warning to others travelling in summer. There is no airconditioning, and while there are many huge windows, it was HOT at times. There is also the possibility of walking up many, many stairs depending on which unit you get. We are both reasonably fit and did not have an issue - in fact, we enjoyed having to do the hard slog up 100 stairs after many yummy schnitzels! There is also no microwave, which was a bit of a pain for heating up kid's meals and milk. But really - such a small criticism! Overall, we would definitely recommend!
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very very nice apartment.
Brilliant appt. in a fantastic location. just not for you if you’re not great with steps. Otherwise we’d thoroughly recommend it.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, horrible stairway
The apartment was massive and well furnished, including a washer dryer. We stayed on the top floor, and the stairway was a killer, especially when you had to carry your luggage in and out - it's an old castle-style spiral stairway, and 5 flights of stairs. It was disconcerting on the final day when a random guy showed up at 7am asking questions about the apartment, including how expensive it must have been, what size it was etc, and then our phone rang about 30 times, and no one would respond when we answered - we were quite relieved to leave that day.
Stayed 2 nights in Dec 2017

10/10 Excellent

ONbls, Vaucluse

Travelled with family
Liked: Cleanliness, amenities
Situation idéale pour visiter la ville, très beau quartier.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in excellent location! Cosy, clean and very welcoming host.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Rainer, Gifhorn, Deutschland

Travelled with family
Liked: Cleanliness, staff & service
Wie schon mehrfach erwähnt ist die Wendeltreppe auf ganzer Höhe eine Herausforderung, auch wenn man das vorher wußte. Für uns ein Grund, nicht wieder zu buchen. Sonst ist die Wohnung gemütlich, wenn auch einige Ausstattungsmerkmale fehlen.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue muy bien, en comunicacion con la persona encargada de darnos las llaves y muy bien situado
Stayed 2 nights in Oct 2019

4/10 Poor

Chikako

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Appartamento carino ma non attrezzato, mancavano parte della biancheria da letto e cucina. Posizione comoda per girare a piedi. Assolutamente negativo il fatto che fosse al 5 piano raggiungibile solo da una scala a chiocciola di 96 gradini sconnessi e scivoloso....sicuramente non a norma di legge. Sconsigliato
Stayed 3 nights in Aug 2019

8/10 Good

Stig Morten H

Liked: Cleanliness, staff & service, property conditions & facilities
Mangler AC
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Escada com muitos degraus
Escadaria enorme
Stayed 2 nights in May 2019

6/10 Okay

Stefanie, Trier

Disliked: Cleanliness, staff & service, property conditions & facilities
Überteuert und überbewertet
Die Wohnung ist zwar groß und sehr gut gelegen, aber davon abgesehen bietet sie wenig Komfort. Sie ist renovierungsbedürftig und nicht gut gepflegt. Basics wie Salz, Pfeffer oder Zucker oder auch nur ein Geschirrhandtuch sind in der Küche nicht vorhanden. Wir haben auch keine Putzmittel vorgefunden. Ein Glasreiniger wurde uns auch auf Bitte nicht gebracht. Das Bad hat den Komfort einer Studentenwohnung: Eine hohe Badewanne und ein Duschkopft, den man selber festhalten muss, weil es keine Halterung gibt. Am Waschbecken stand eine verbrauchter, leerer Behälter Flüssigseife. Die Bodenfliesen teilweise kaputt. Die in einem separaten Raum gelegene Toilette ist so schlicht, dass man hofft, das kein Besuch sie benutzen muss, weil es einem peinlich ist. Ein Waschmaschine ist vorhanden, aber Waschmittel muss man sich selbst mitbringen. Alles ist auf das Nötigste reduziert. Insgesamt lieblos und überteuert. Nicht zu empfehlen.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
バスタブの排水が悪い
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu central et idéal pour une famille
Parfait pour un séjour en famille et idéalement situé. Seul inconvénient pas d’ascenseur. Personnes âgées ou à faible mobilité s’anste
Stayed 2 nights in Oct 2018

8/10 Good

SabineW, Niedersachsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine sehr schöne Wohnung in Top Lage direkt in der Altstadt, nur 3 Gehminuten vom Stefansdom.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima e spazi confortevoli. L'unica pecca,essendo noi al 4' piano, è una ripida scala a chiocciola molto impegnativa con le valige.
Stayed 2 nights in Aug 2018

8/10 Good

Nicoletta , Pesaro

Liked: Cleanliness, room comfort
Appartamento delizioso solo per chi ha buoni polmoni e gambe!!! 5 piani a chiocciola da fare a piedi!!😥
Stayed 2 nights in Nov 2017