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"Friendly staff and good service."

"Nice and the staffs are amazing."

"The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter. "

"This hotel may be rated as a Four star but the staff were five star. They were very helpful in arranging tours and the restaurants they suggested were great. The hotel is new, clean and comfortable. It is located in the old quarter of Hanoi where the traffic was crazy - more scooters than I have ever seen in my life and where people work and eat on the sidewalks during the day. If you want to be part of the action, this is a great location. Jimmi and his staff made our visit to Hanoi a great experience. "

"Fantastic stay. Right in the heart of the old quarter. You could walk all around. Great breakfast also and a really comfortable room. The staff is absolutely amazing. Highly recommended."

"The staff were very friendly and helpful. The rooms were clean and spacious. The breakfast was very nice and had a really good range of good. The location was handy for the old town and markets. Would recommend to anyone wanting to stay in Hanoi."

"Beautiful property. Friendly and patient staff members. Great experience."

"Great location, friendly and helpful staff. We stayed with family - 2 adults and 2 kids. Family room was ideal."

"The place was pretty and so clean. Plus the staff were top notch. "