Hotel murah di Villanière

"Cuisine"

"Reception staff very helpful and friendly. Nice breakfast. Location good near castle"

"You are asking about the staff? There was nobody there when we arrived. I could not find my reservation number because of poor phone connection! It took us 15 minutes to check in and other guests were struggling too! Not a good system and Expedia should let us know that there nobody at the Hotel when you arrive, that we needed our reservation number, not just our names and to be ready for a machine."

"L'hôtel est situé à environ 10 mn de la Cité de Carcassonne et on l'aperçoit des fenêtres de l'hôtel. Nous avons très bien dormi car c'est calme. Les propriétaires de l'hôtel sont très agréables les chambres sont propres et spacieuses. La piscine est très jolie. Je recommande vivement cet endroit."

"Excelentemente limpio. El personal maravilloso. Muy atentos todos. Personas maravillosas. Buena ubicación."

"Personnel très gentil disponible et accueillant Le petit chat gris de même ;)"

"La atención súper bien, recepcionista súper amable hizo todo el esfuerzo de hablar español. Recomendable 100%"

"Réservation faite avec Expedia 1 adulte 1 enfant de 10 ans , petits déjeuners inclus. Une erreur a été commise puisque l'enfant n'a pas été pris en compte. Ma fille a dû repayé le petit déjeuner et l'hôtel ment en disant qu'elle n'a payé que la taxe locale x 2 alors qu'elle ne s'applique pas aux mineurs. Une honte de ne pas prendre ses responsabilités !!!"

"When we checked in we were told there was no hot water and they had booked us into their sister hotel (which was not a 5 star hotel!). Staff were apologetic and accommodating but it wasn’t a great experience and when we asked for a delayed check out (from 11 to 12) we were refused by the hotel we were in on the advice of the originally booked hotel. Because it was prepaid through Expedia there was nothing they were willing to do re refunding the difference in rooms. The breakfast was very good...

"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"This hotel is not for luxury travellers, but it's clean, the staff is excellent, and it's close to the airport. The parking lot is secured overnight by a gate (they give guests the code), and although the rooms are small, they have everything you need. I especially appreciated the blackout curtains that work better than any I've ever had before. I would definitely stay here again."

"Accueil sympathique , les chambres propres , la climatisation réglable , beau buffet petit-déjeuner"

"Great hotel with lovely staff. Big rooms, great bathroom and fabulous breakfast. 5 star 🌟"

"Staff very helpful . Always smiling and kind . Bed comfortable and room very quiet"

"Chambre, personnel et situation."

"Habitación grande, buen precio calidad. Atención y personal muy amable "

"Had a great stay at the property, which is in a nice small village outside of Carcassonne. The breakfast was very nice, with various breads and jams fruits and such. The bathroom was quite large and the room had ample pace and such for clothes. There is a restaurant about 50m away that is very good. Probably the best part is that the proprietrix is wonderful."

"Ok"