"The staff at this place were EXTREMELY rude except for the staff that checked us in one out! We had breakfast at the Sundeck, the food was not made fresh it was prepared ahead of time and there was a confrontation between a staff member and a customer in we actually thought that someone was going to get hurt! Pretty unbelievable that we witnessed this, it made us feel very uncomfortable! This resort is EXTREMELY noisy so if you want a place to relax and be treated with respect from the staff, Lani Kai is not the place for you! On Sunday half the restaurants closed early! The bartenders down at the beach bar were standing around and totally ignored us!! (SO RUDE)!! Grateful we only stayed for one nice!! I would not waste my hard earned money at this place unless you like loud noisy rooms and rude unprofessional staff!!"