"First of all, we had a hard time finding the address as it was not the exact location as shown in the website. Secondly, i have been calling the number from the website to confirm the exact location and when i got an answer, the lady was so rude-until i asked if it was the hotel’s number, she suddenly changed her tone of voice(so much of customer service/etiquette), then she did not update her email to confirm we booked for 2 family rooms; and lastly, the rooms smelled/reeking of smoke, light...
"First of all, we had a hard time finding the address as it was not the exact location as shown in the website. Secondly, i have been calling the number from the website to confirm the exact location and when i got an answer, the lady was so rude-until i asked if it was the hotel’s number, she suddenly changed her tone of voice(so much of customer service/etiquette), then she did not update her email to confirm we booked for 2 family rooms; and lastly, the rooms smelled/reeking of smoke, light...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We were so pleased we came across Pintuyan in our search. The whale watching experience in ethical, natural conditions was perfect and we saw a number of turtles from the boat too. The facility had everything you needed, clean and comfortable and the restaurant/bar offered lots of food options. We are not generally very social but enjoyed the social breakfast and dinner (which you do not have to join but it nay appear strange if you don’t) the other guests were very nice and relaxed which is an...
We were so pleased we came across Pintuyan in our search. The whale watching experience in ethical, natural conditions was perfect and we saw a number of turtles from the boat too. The facility had everything you needed, clean and comfortable and the restaurant/bar offered lots of food options. We are not generally very social but enjoyed the social breakfast and dinner (which you do not have to join but it nay appear strange if you don’t) the other guests were very nice and relaxed which is an...
Anaciara
Reviewed November 29, 2024Reviewed November 29, 2024
Great dive hotel on a lovely beach. Communication prior to stay was excellent, room was clean and comfortable and bar restaurant was awesome. Most importantly, they were brilliant to dive with - the first boat out in the morning and I wouldn’t hesitate to book again when we’re next in Malapascua
Great dive hotel on a lovely beach. Communication prior to stay was excellent, room was clean and comfortable and bar restaurant was awesome. Most importantly, they were brilliant to dive with - the first boat out in the morning and I wouldn’t hesitate to book again when we’re next in Malapascua
Very clean and top rated customer service with well maintained facilities. Bed was nice and comfy. Very central to everywhere and just beside a grocery shop.
Very clean and top rated customer service with well maintained facilities. Bed was nice and comfy. Very central to everywhere and just beside a grocery shop.
I loved this place, the staff are so friendly and helpful, the rooms are so clean and the design is really nice too, I enjoyed the breakfast and the quietness was a massive bonus considering I was struggling with jet lag, I couldn't rate it highly enough, if you are looking for a few nights of peace and quiet with amazing food and staff, stay here.
I loved this place, the staff are so friendly and helpful, the rooms are so clean and the design is really nice too, I enjoyed the breakfast and the quietness was a massive bonus considering I was struggling with jet lag, I couldn't rate it highly enough, if you are looking for a few nights of peace and quiet with amazing food and staff, stay here.
Mitchell
Reviewed February 15, 2025Reviewed February 15, 2025
This was a fantastic place. The beach is breathtaking amazing snorkelling direct from and beach and the dive school were also great. Bar and restaurant attached were good and Malapascua itself is a small and friendly place. Best place we came to in the Philippines.
This was a fantastic place. The beach is breathtaking amazing snorkelling direct from and beach and the dive school were also great. Bar and restaurant attached were good and Malapascua itself is a small and friendly place. Best place we came to in the Philippines.
A lovely hotel with great facilities and friendly staff. I was glad the airconditioning worked well. Too hot outside. Quailty of food was good. I would return there. Only downside was the internet went down for nearly a day. They had to set up new system but was really fast after.
A lovely hotel with great facilities and friendly staff. I was glad the airconditioning worked well. Too hot outside. Quailty of food was good. I would return there. Only downside was the internet went down for nearly a day. They had to set up new system but was really fast after.
This is probably one of the best i have experienced in my world travels.
They have an excellent grasp of English so communications are great. Their "can do" attitude is very very good and they are very quick to help.
Anything i needed was "let me check" which they did straight away and got back to me straight away.
Any problems i had was dealt with instantly. I even had times when they were waiting for me outside my room.
Only problem i had was ants in the room which they sprayed...
This is probably one of the best i have experienced in my world travels.
They have an excellent grasp of English so communications are great. Their "can do" attitude is very very good and they are very quick to help.
Anything i needed was "let me check" which they did straight away and got back to me straight away.
Any problems i had was dealt with instantly. I even had times when they were waiting for me outside my room.
Only problem i had was ants in the room which they sprayed...