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"Good location breakfast a bit expensive"

"Staff were helpful and friendly! The location is the best! Easy to see all the sites and we were able to walk to everything. Breakfast was excellent and the Hotel is a 5 min walk to the Train Station!"

"The breakfast offered many good choices. We couldn't get the heater to work, so we were cold most of the time."

"The staff were very friendly, and upgraded us to a castle view room on arrival which was kind. The room was spacious, with a heated towel rack in the bathroom. Lots of little touches that made our stay here very enjoyable."

"Disappointed to be told on arrival that there was a £13.50 overnight car parking charge as there was no mention of it in the listing."

"Excellent clean room. Comfortable super king (6 foot) bed. Helpful staff. Good car parking."

"Had a lovely time at this hotel. Staff were very helpful and attentive. Room was clean and comfortable. Good price and better value than some higher priced hotels. Late check out which is great"

"Room was outside up lots of steps . "

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."