Studio Suite, 1 Tempat Tidur King, Bebas Asap Rokok | Brankas, meja kerja, tirai kedap cahaya, dan setrika/meja setrika

Ulasan untuk Wingate by Wyndham Warner Robins

2.5 out of 5
Wingate by Wyndham Warner Robins
4031 Watson Blvd, Warner Robins, GA

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 294 dari 776 ulasan" "
Penilaian 8 - Bagus. 183 dari 776 ulasan" "
Penilaian 6 - Cukup Baik. 142 dari 776 ulasan" "
Penilaian 4 - Buruk. 89 dari 776 ulasan" "
Penilaian 2 - Sangat Buruk. 68 dari 776 ulasan" "

7,6/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Reginald

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was an odor omitting from the King suite. The linens were dirty. What appeared to be blood stains. The couch had stains and markings. No bedding for the sleeper. The room was set at 53 degrees supposedly to offset the odor which would have intensified had the room been hot. Took 3 hours to get the temp to comfortable temp. The bath room was dirty and out dated the only updated thing about 314 was the 65 inch tv and the cox cable. The room in short needs to be updated if they are going to charge what they charge. Not my first time at a wingate property but definitely my first and last at that one.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 11 Mei 2024
Hello Reginald,We apologize for the experience you had in the King suite. We appreciate your feedback concerning the cleanliness and condition of the room. We will share your comments with the relevant teams for further review and improvement. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Sangat Bagus

Krista

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was a very well kept piece of property. I came to the town to meet up with an old friend. It was close to great food and a spa where I wanted to get a massage. I would highly recommend this place to stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 4 Mei 2024
Hello Krista,We're delighted to hear that you enjoyed the well-maintained property at our hotel and that our convenient location suited your needs for dining and relaxation. Thank you for recommending us, and we look forward to welcoming you back in the future.

8/10 Bagus

ROBERT, Byro

Disukai: Kebersihan, staf & layanan, fasilitas
Good for an overnight stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 2 Mei 2024
Hello ROBERT,We are pleased to hear that you found our hotel suitable for your overnight visit. Thank you for choosing us for your accommodation needs. We hope to welcome you back in the future.

4/10 Buruk

Kim

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
The standards have been lower on this property. The air conditioner did not provide cold air, only cool fan, therefore the unit stayed on all the time and was very noisy. The bathroom floor was not clean, the toilet seat was not secure, the shower water quit working twice, and there was something nasty on the walls. The floor was not clean except in the open area. The ceiling had mold and was damaged. The furniture in the dining area was gross, the pancake machine was not available and the coffee was cold. We will not be staying here again, disappointed in Wyndham.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 25 Apr 2024
Hello Kim, We apologize for any inconvenience you experienced during your stay. Your feedback is essential and will be shared with our team for their review. Please feel free to reach out to the hotel management directly to discuss your concerns further. We value your input as we strive to improve our guests' experiences.

8/10 Bagus

DANNY

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Do repairs, lights etc
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 29 Mar 2024
Hello DANNY,We appreciate your feedback and will share your comments with our maintenance team for their review and attention. Guest satisfaction is our top priority, and we strive to continually improve our services. If you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for bringing this to our attention.

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was great, clean rooms and good staff.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 22 Mar 2024
Hello Scott,We are delighted to hear that you had a positive experience with our clean rooms and staff. Your feedback is greatly appreciated as we strive to provide excellent service to all our guests. Thank you for choosing our hotel for your stay.

10/10 Sangat Bagus

Richard a

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 22 Feb 2024
Hello Richard a,We're thrilled to hear you had a wonderful experience during your stay! If you have any further feedback to share, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic stay!

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Stay
Stay was great. hotel was nice, clean and affordable. STAFF was excellent. Check in & check out was quick & easy
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Wingate Manager pada tanggal 18 Feb 2024
We here at Wingate say thank you for nice word you had to say about our hotel and staff. We are so happy you enjoy your stay with us and we hope to see you again.

6/10 Cukup Baik

Shane

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 9 Feb 2024
Hello Shane,We appreciate you choosing our hotel for your stay. If there were any issues during your visit, please reach out to us directly so we can ensure a better experience next time. We value your feedback and hope to welcome you back in the future.

10/10 Sangat Bagus

Ann

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 6 Feb 2024
Hello Ann,Thank you for choosing to stay with us! We are delighted to hear that you had such a wonderful experience at our hotel. It was a pleasure hosting you and we hope to welcome you back again in the future.

8/10 Bagus

James

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 28 Jan 2024
Hello James,We appreciate you choosing our hotel for your recent stay. We would love to hear about your experience and any areas where we could have improved. Please feel free to reach out to us directly so we can address any concerns and ensure a better stay in the future. Thank you for choosing our hotel and we look forward to welcoming you back soon.

8/10 Bagus

Alexis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice place
PROPERTY little dated but CLEAN and comfortable
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 25 Jan 2024
Hello Alexis,Thank you for staying with us and for your feedback. We're glad to hear that you found our hotel clean and comfortable. We value your opinion and will take your comments into consideration for future improvements. Please don't hesitate to reach out if there's anything else we can assist you with.

8/10 Bagus

Sondra

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 31 Jan 2024
Hello Sondra, We appreciate you choosing our hotel for your stay! If there is anything we can do to improve your experience, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future.

2/10 Sangat Buruk

Nathalie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
not happy...
It was not clean nor what we expected for our daughter. We could not get a refund.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 8 Jan 2024
Hello Nathalie, We apologize for any inconvenience you may have experienced during your stay. We strive to provide a clean and comfortable environment for all our guests. Your feedback is important to us and will be shared with our team for further improvement. Please feel free to contact our management directly for any further assistance.

2/10 Sangat Buruk

Jacob

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 16 Jan 2024
Hello Jacob, We apologize for any inconvenience you may have experienced during your stay. We kindly request you to share your feedback directly with us, so we can address any concerns you may have. We appreciate your support and hope to have the opportunity to welcome you back in the future.

6/10 Cukup Baik

Barry

Bepergian bersama keluarga
Disukai: Kebersihan
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 19 Des 2023
Hello Barry,We appreciate you choosing our hotel for your stay. If there is anything specific we can address or if you have any feedback to share about your recent experience, please reach out to us directly so we can improve our services. We look forward to welcoming you back in the future.

8/10 Bagus

Bobby J Hall

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Service from staff The room had some cosmetic issues. Broken Picture Frames, Closet door had knob imprint damage and bathroom door had damage at bottom. Breakfast options great.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 10 Des 2023
Hello Bobby J Hall,Thank you for your feedback regarding the service provided by our staff. We're glad to hear that you had a positive experience with our team. We're sorry to learn about the cosmetic issues you encountered in your room, and we appreciate you bringing them to our attention. We understand the importance of maintaining a high standard of quality and will address these concerns accordingly. We're delighted that you enjoyed our breakfast options. We look forward to welcoming you back in the future for an even better experience.

10/10 Sangat Bagus

Chakia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was what I was looking forward to
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 26 Nov 2023
Hello Chakia,I'm sorry to hear that your recent stay at our hotel did not meet your expectations. We appreciate your feedback and will pass it along to our team for review.

2/10 Sangat Buruk

Merisa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
T
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 22 Nov 2023
Hello Merisa,Thank you for taking the time to share your feedback with us. We appreciate your thoughts and are sorry to hear about the issues you experienced during your stay. We value all of our guests and strive to provide a comfortable and enjoyable experience. We encourage you to contact our management team directly to further discuss your concerns.

8/10 Bagus

Thomas

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Ok.
The bathroom was not very clean and there were open grout lines. Saw several roaches in the hallway going to breakfast. Breakfast was really good though.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 18 Nov 2023
Hello Thomas,Thank you for staying with us and for sharing your feedback. We appreciate your positive mention of our breakfast. We apologize for any inconveniences you experienced and assure you that the cleanliness of our facilities is a top priority. Rest assured, your concerns have been shared with our team to address and improve.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
Never to return
The outside appearance was very disappointing and nothing to appreciate the decor. My room was very low budget with visible water damage on the ceiling and walls. The bathroom tub had satins .
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 18 Nov 2023
Dear Guest,Thank you for sharing your feedback with us. We appreciate your observations regarding the outside appearance and room decor. We apologize for any inconvenience caused by the water damage and stained bathroom tub. We strive to maintain a high standard and will address these concerns accordingly.

2/10 Sangat Buruk

Dniyah

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 1 Nov 2023
Hello Dniyah, Thank you for sharing your feedback with us. We're sorry to hear that you didn't fully enjoy your stay. We take all guest concerns seriously and will review your comments internally. We appreciate your input and will strive to improve our services in the future.

4/10 Buruk

Darryl

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 24 Okt 2023
Hello Darryl, We apologize for any inconvenience you experienced during your stay with us. Please provide more details so we can address your concerns appropriately.

2/10 Sangat Buruk

Rayford

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was VERY dirty, phone did not work, coffee maker was FILTHY, floor very dirty, roach bugs dead on floor, had to beg front desk clueless young lady to move to another room. When we tried that, we found that the refrigerator was one big block of ice up top. DIRTIEST hotel I have stayed in for the past 15 years!
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 20 Okt 2023
Hello Rayford ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Cukup Baik

Cheryl

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The staff was very friendly and helpfull!! The room did not seem to be thoroughly cleaned. Finger/hand prints in multiple areas, faucet had toothpaste on it and in sink, hair in shower. Shower towels are white and had brown stains on them, so they looked dirty but smelled clean. The bed was very comortable! I just think the rooms need a a better cleaning. Location was also convenient!
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 11 Okt 2023
Hello Cheryl,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2/10 Sangat Buruk

Christopher L

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Mold Everywhere!
We were there to stay 2 nights but stayed only about an hour! There MOLD all over the king headboard so we packed hour stuff and checked out immediately! Don't think we're some kinda neat freak, germaphobes because this is the first time we've ever left early. We're still waiting to find out about our refund.
Mold
Mold all the way across the headboard
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 28 Sep 2023
Hello Christopher L ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Cukup Baik

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The rooms were clean and in good condition. The only issue I had was halfway through my shower before I checked out, I lost all water pressure. When I called the front desk they were apologetic about it but had no idea why.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 26 Sep 2023
Hi Brian,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and accommodations. I would like to apologize for not exceeding your expectations with the condition of the water pressure, your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. I hope that you will stay with us again if your travels bring you back this way.

10/10 Sangat Bagus

Hilton

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
I loved it
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 26 Sep 2023
Hi Hilton,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Sangat Bagus

Nikima

Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 30 Sep 2023
Hello Nikima,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Sangat Bagus

STEVE

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quite, nice location and convenient to stores and eating establishments. Very good breakfast and eating area. Very people friendly.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 7 Sep 2023
Hello STEVE,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location and your insights regarding our area. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 Cukup Baik

Canvas

Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 6 Sep 2023
Hello Canvas, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Sangat Bagus

Ariel

Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 24 Sep 2023
Hello Ariel,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 Buruk

Helen

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dirty pillows and hairball
The front staff are very nice, easy check in, went to the assigned room, the AC was making a very loud noise, which they were unaware. Went downstairs and changed for another room…2nd one was worse, no noise, however, stained pillows and hairball on the floor. I didn’t want to complain again, so just went downstairs ask for 2 more pillows, was told they don’t have anymore pillows….rooms are dated and not very clean.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 31 Agu 2023
Hello Helen, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

10/10 Sangat Bagus

Danny

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 25 Agu 2023
Hello Danny,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Buruk

Antwan

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I wouldn’t recommend this hotel at all
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 20 Agu 2023
Hello Antwan,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Please do consider us again on your next visit to the area.

4/10 Buruk

Angela, Cleveland

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The property is very old furniture is dated the room was cold heater didn't work had to switch rooms more comfortable need to take down those nadtu curtains and wash them. Breakfast was just ok. Again this place is old not dated it's just old.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 14 Agu 2023
Hello Angela, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Sangat Bagus

andrew

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, service, and price.
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 11 Agu 2023
Hi Andrew,Thank you for sharing how you have enjoyed our friendly hospitality, great value for money and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean, excellent customer service, and quiet atmosphere.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 3 Agu 2023
Dear Guest,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 Sangat Bagus

Lashundra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I have stayed at this hotel almost every weekend with my family it’s great for them we love the area.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 28 Jul 2023
Hello Lashundra,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our area. Please do come see us again.

4/10 Buruk

Sherri

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
The safety latch on room was broken. My hair dryer was in the closet, so they obviously knew that it was broken. But i didnt realize until i tried it and it almost caught on fire. The pictures were missing off the wall. The lights didnt work.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 25 Jul 2023
Hello Sherri, Thank you for this feedback, our top priority is for guests to have the most wonderful time during their stay. We will make sure those concerns are addressed and checked and if needs to be replaced, it will. Looking forward to your future stay with us!

6/10 Cukup Baik

Brittany

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 20 Jul 2023
Hello Brittany,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Buruk

Levi

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
There was mode in the showers and bathrooms
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 20 Jul 2023
Hello Levi, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Sangat Bagus

Naquesha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 18 Jul 2023
Hello Naquesha,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

6/10 Cukup Baik

Osatohanwen

Tidak Disukai: Kebersihan, staf & layanan
Staff was very rude
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 13 Jul 2023
Hello Guest, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

6/10 Cukup Baik

David

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 14 Jul 2023
Hello David,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Buruk

Stephanie, Jeffersonville

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This hotel seemed to have been a very nice property after it was built but it appears that the proprietors have not completed the proper maintenance and repairs to keep it up. Our room smelled very musty. It was late and a one night stay so we just had to make it work but it was not the quality I was expecting. The room clearly had had some sort of water damage because the floor near the air conditioning unit was giving away the bathroom door was heavily warped. There were other minor things that you could tell the owners / management were cutting corners. Most hotels in this price range have branded cups and such in the lobby / breakfast area but they were using cheap styrofoam cups. This was a one time stay and I would not recommend someone to stay here. The pictures are deceiving and the positive reviews bringing the score to a fairly high rating must be from when the hotel first opened.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 4 Jul 2023
Hello Stephanie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Bagus

Margaret

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 9 Jun 2023
Hello Margaret,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Sangat Bagus

Roderic D

Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Manager pada tanggal 1 Jun 2023
Hello Roderic D,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Sangat Bagus

Alexis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Manager pada tanggal 30 Mei 2023
Hello Alexis,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 Sangat Bagus

Cameron

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Manager pada tanggal 20 Mei 2023
Hello Cameron,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.