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"This hotel is lovely to stay in. The staff are very friendly and very helpful, one lady really stands out and her her name is lisa, also Shane is very good. We will Definitely be back to stay in September. Thankyou to all that work here."

"We arrived early and didn’t expect our room to be ready, or to be allowed to check in an hour early but it was and they didn’t charge an early check in fee either. Room was lovely and clean and cool, the only small issue was the bathroom door is a sliding one and when it was closed the edge of the glass panel on the inside of the bathroom door needed to be dusted. Breakfast was a very chilled experience, everything was replenished well before it ran out, there were no queues for anything, lovely fresh waffles! They offer vegetarian sausages but we did not have them. Scrambled eggs were delicious. Fantastic shower, no loss of pressure and had an even temperature. Friday night we could just about hear street noise but it was so minimal we had to really listen. I would def stay here again, location is perfect, 15 mins walk from New Street station, tram stop just outside, 5 min walk to the utilita arena! "

"The staff are very kind."

"Lovely two night stay for my husband's birthday, went with four friends and we all loved staying at the Arden "