Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 88 dari 146 ulasan" "
10 - Sangat Bagus
88
Penilaian 8 - Bagus. 29 dari 146 ulasan" "
8 - Bagus
29
Penilaian 6 - Cukup Baik. 15 dari 146 ulasan" "
6 - Cukup Baik
15
Penilaian 4 - Buruk. 9 dari 146 ulasan" "
4 - Buruk
9
Penilaian 2 - Sangat Buruk. 5 dari 146 ulasan" "
2 - Sangat Buruk
5
9,0/10
Kebersihan
9,0/10
Staf & layanan
8,0/10
Fasilitas
8,6/10
Kondisi & fasilitas properti
8,6/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Alusi
Bepergian bersama teman
27 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hubby & I were quite pleased with the service, cleanliness and staff’s timely responses throughout our short stay. We would def. book again!
Alusi
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Thad pada tanggal 27 Mei 2024
Thank you so much for your review! We were very happy to have you stay with us, and are looking forward to returning!
10/10 Sangat Bagus
Kimberley
27 Mei 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Kimberley
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Thad pada tanggal 28 Mei 2024
Thank you for your rating, we hope that you stay with us again!
6/10 Cukup Baik
Neil
Bepergian bersama keluarga
26 Mei 2024
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Prior guest’s food in the refrigerator. Front desk staff not helpful with even the most basic requests. Hotel restaurant service and food were subpar. Not worth the price they ask.
Neil
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Olivier Servat pada tanggal 27 Mei 2024
Dear Neil,First thank you for sharing your feedback. I am sorry you were given access to a "non inspected" room. This is unacceptable and I would love to make this right for you.Please revert to me at your convenience to find an amicable resolution that would work for you.
8/10 Bagus
Travis
17 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Travis
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Olivier Servat pada tanggal 21 Mei 2024
Hi Davis,Thank you for leaving a rating for us!Let me know what could have been improved and if you get the chance to visit the District again, I am looking forward to meeting with you.With gratitude,
10/10 Sangat Bagus
Johanna
4 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Johanna
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Olivier Servat pada tanggal 6 Mei 2024
Thank you Johanna for rating us the maximum.We hope that we will have the pleasure to welcoming you again in the near future.Best regards from the entire team.
8/10 Bagus
eduard
1 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was great, but the shower was head ache
eduard
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Olivier Servat pada tanggal 2 Apr 2024
Dear Eduard, I am glad that you liked your experience overall. Our shower faucets are equipped with a switch ON / OFF activating water pressure. OFF is the position you want to get maximum pressure. I am sorry that we visibly failed to explain while you were here.Please let us know next time you are in the District so we can make sure you experience the perfect stay at the Kimpton Banneker.Have a wonderful day!
10/10 Sangat Bagus
Vivian
Bepergian bersama keluarga
31 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel, clean and the room smelled wonderful!
Vivian
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari MT pada tanggal 31 Mar 2024
Thank you for your feedback. We hope to have you stay with us again.
10/10 Sangat Bagus
GERMAN AGUSTIN
Bepergian bersama keluarga
31 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buen ligar para hospedarse. Cerca de jardines principales y monumentos
GERMAN AGUSTIN
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari MT pada tanggal 31 Mar 2024
Thank you for your feedback. We hope to see you again.
10/10 Sangat Bagus
Azniv Ann
30 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
so convenient to everything and easy access to everything
Azniv Ann
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Olivier Servat pada tanggal 31 Mar 2024
Thank you Azniv Ann,We appreciate your business and your kind words.We are looking forward to welcoming you again in the near future.Best regards,
8/10 Bagus
Carmel
Bepergian bersama hewan peliharaan, Traveler bisnis
27 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was in a very nice part of town
Carmel
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Olivier Servat pada tanggal 28 Feb 2024
Thank you Carmel for sharing your feedback.We would love to know more about your experience so we can use it to perfect your next stay with us.Please let me know if I can do anything further thing for you, and in the meantime, please enjoy the rest of the week.With gratitude,
Tanggapan dari Olivier Servat pada tanggal 27 Feb 2024
Thank you, Anonymous for such a great rating!We are looking forward to welcoming you again soon.Best regards
8/10 Bagus
Georges
Bepergian bersama keluarga
24 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, very good hotel but the towels in the room could use a little upgrade. They’re harsh and small.
Georges
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Olivier Servat pada tanggal 24 Feb 2024
Dear Georges, Thank you for sharing your feedback further your latest stay at the Kimpton Banneker. I am glad that you had a great experience but I also have noted your remark about the towels in the bathroom. I will immediately check with our executive to verify the inventory.I hope you will soon return to the District and we will have a new opportunity to welcome you again.Have a wonderful weekend
10/10 Sangat Bagus
Nakia
Traveler bisnis
18 Feb 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Cute hotel
Nakia
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Olivier Servat pada tanggal 21 Feb 2024
Thank you Nakia for rating our hotel in the 5! I will share your feedback with the team.We are looking forward to welcoming you back to the District. With gratitude!
10/10 Sangat Bagus
Chris
15 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Chris
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Olivier Servat pada tanggal 18 Feb 2024
Thank you Chris for such a great appreciation. We are looking forward to welcoming you againWith gratitude,
6/10 Cukup Baik
Kezia
14 Feb 2024
Kezia
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Olivier Servat pada tanggal 23 Mar 2024
Thank you Kezia for rating our hotel.May I ask you to provide me more specifics relating to your stay? What was not up to your taste so we couldn't get a 5 ?We hope we will welcome you again at the Banneker and we will exceed your expectations. We are here for you.Best regards
6/10 Cukup Baik
Heather
Bepergian dalam rombongan
11 Feb 2024
Disukai: Kebersihan, kenyamanan kamar
Heather
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Olivier Servat pada tanggal 12 Feb 2024
Thank you Heather for your good rating. We appreciate you have taken the time to do this and we are looking forward to welcoming you again soon at the Kimpton Banneker.With gratitude,
Tanggapan dari Olivier Servat pada tanggal 12 Feb 2024
Thank you Rudairo for your good rating. We appreciate you have taken the time to do this and we are looking forward to welcoming you again soon at the Kimpton Banneker.With gratitude,
6/10 Cukup Baik
Jiang
Traveler bisnis
19 Jan 2024
Disukai: Kebersihan
Before going to bed, I was surprised that there was no bottled water in the room and I had to dress up to go to reception desk to ask. It would be nice if the receptionist asked me if I need any water when I checked in.
Jiang
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Olivier Servat pada tanggal 12 Feb 2024
Dear Jiang,Thank you for providing your feedback and suggestions. This is a very valid point that we are currently considering although we want to avoid plastic bottles. A water-filtered solution is being discussed. More to come soon...Have a wonderful rest of the week.With gratitude,
8/10 Bagus
jaclyn
Bepergian bersama keluarga
6 Jan 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Staff is excellent. Beds are not comfortable with little support. Do NOT use the ice machines. There was black fungus and slime coming out of multiple machines. Roof top was closed and seems to be close more often than open.
jaclyn
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Olivier Servat pada tanggal 12 Feb 2024
Dear Jaclyn,Thank you for sharing your feedback. We addressed the ice machine immediately with our engineering team and made sure that the weekly preventive maintenance was covered and logged. Besides, we passed the H&S inspections accordingly.As indicated on the website and on the signs in the lobby, our rooftop is closed for the season except for private events or key dates opened for the public (ie pop ups).We visibly haven't been able to properly convey the information while you were with us. Allow me to invite you for your next stay for an upgrade to the immediate superior category that you will be booking.In the meantime, I wish you an excellent rest of the week.
8/10 Bagus
erika
3 Jan 2024
erika
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Olivier Servat pada tanggal 12 Feb 2024
Thank you Erika for your good rating. We appreciate you have taken the time to do this and we are looking forward to welcoming you again soon at the Kimpton Banneker.With gratitude,
Tanggapan dari Olivier Servat pada tanggal 28 Des 2023
Thank you Jessica for your awesome rating!We are looking forward to welcoming you next time your travel plans take you to the District again.Have a wonderful end of the year!Greetings!
Tanggapan dari Olivier Servat pada tanggal 19 Des 2023
Hello Buzz,Thank you for sharing your appreciation about your latest experience at Lady Bird, and your stay at the Kimpton Banneker.Have a wonderful Holiday and Merry Christmas.We will see you again!Best regards
10/10 Sangat Bagus
Charles
9 Des 2023
Charles
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Olivier Servat pada tanggal 11 Des 2023
Thank you Charles for your perfect rating!We are thrilled to be able to serve our guests and surpass their expectations with such beautiful decor for the season.We hope we will have the pleasure of seeing you again soon. Have a wonderful day
8/10 Bagus
Carlos
4 Des 2023
Disukai: Kebersihan, kondisi & fasilitas properti
Carlos
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Olivier Servat pada tanggal 5 Des 2023
Dear Carlos,Thank you for your good rating. In one word, please let me know how we could deserve a 5 from you!Our team works hard to offer our guests the best experience and we are eager to improve and take feedback.I will welcome your comments with pleasure.We hope we will see you again soon!Have a wonderful day
10/10 Sangat Bagus
Oliver
Traveler bisnis
3 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay for a short business trip to DC!
Oliver
Menginap 1 malam pada bulan November 2023
Tanggapan dari Olivier Servat pada tanggal 5 Des 2023
Dear Oliver,Thank you for your kind words and great rating!We hope we will have the pleasure of seeing you again when your travel plans take you back to DC!In the meantime, enjoy the Season and have a wonderful end of year!
Tanggapan dari Olivier Servat pada tanggal 5 Des 2023
Thank you Thomas for your kind words and great rating!We hope we will have the pleasure to see you again when your travel plans take you back to DC!In the meantime, enjoy the Season and have a wonderful end of year!
10/10 Sangat Bagus
emecher
25 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The decor was unique & current!!!
emecher
Menginap 1 malam pada bulan November 2023
Tanggapan dari Thad pada tanggal 28 Nov 2023
Thank you so much for your review. We were very happy to have you stay with us. We hope you had an amazing thanksgiving!
10/10 Sangat Bagus
Linda
Bepergian bersama keluarga
25 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A bit of traffic noise. Great restaurant and roof top bar. Friendly staff.
Linda
Menginap 4 malam pada bulan November 2023
Tanggapan dari Thad pada tanggal 28 Nov 2023
Thank you so much for your review! We were very happy to have you stay with us. We are working on ways to reduce the noise from the street, hopefully next time you stay with us, it will be a bit quieter.
10/10 Sangat Bagus
Linda
24 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Linda
Menginap 4 malam pada bulan November 2023
Tanggapan dari Olivier Servat pada tanggal 19 Des 2023
Thank you Linda for your appreciation.Please let us know if your travel plans take you back to the District!We would love to welcome you again for another great stay!Have a wonderful Holiday and a Merry Christmas.Best regards
8/10 Bagus
Corey
19 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Corey
Menginap 2 malam pada bulan November 2023
Tanggapan dari Olivier Servat pada tanggal 21 Nov 2023
Thank you Corey for rating us a 4. Please let us know what we could have done better to deserve a 5.We strive to deliver the best experience to our guests and all feedback is necessary to improve.Have a wonderful day
8/10 Bagus
Ralf
13 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
o. k.
Ralf
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 13 Nov 2023
Thank you RalfPlease help us improve your experience by sharing how we could have deserved a 5 instead of a 4.We hope we will have the pleasure to welcome you again next time you are in DC.Have a great week.
10/10 Sangat Bagus
Carlos, Tegucigalpa
8 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice hotel, clean and great ambient
Carlos
Menginap 3 malam pada bulan November 2023
Tanggapan dari Olivier Servat pada tanggal 9 Nov 2023
Thank you Carlos for your nice feedback.Let us know when your plans are taking you back to the District. We are here for you.Have a wonderful day
6/10 Cukup Baik
Brian
7 Nov 2023
Had a little used with the valet parking person
Brian
Menginap 2 malam pada bulan November 2023
Tanggapan dari Olivier Servat pada tanggal 8 Nov 2023
Thank you Brian for sharing your rating. We would love to hear more about the reasons behind the 3 out of 5. Please be more specific so we can work with the team. Let us know when you get the chance to be in the District again soon,Best regards
10/10 Sangat Bagus
Courtney
Bepergian bersama keluarga
6 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, quick/easy check in.
Courtney
Menginap 1 malam pada bulan November 2023
Tanggapan dari Olivier Servat pada tanggal 7 Nov 2023
Thank you Courtney for your nice rating. Let us know when you are back in the District. We are here for you
6/10 Cukup Baik
Traveler terverifikasi
Bepergian dalam rombongan
5 Nov 2023
Disukai: Kebersihan
A bit disappointed...
To start, all of the Kimpton hotels I've stayed in to date have had excellent service which is why I chose this one.
Location of this hotel was good for walking to all DC museums and monuments; however my room was facing 16th Street (busy all night) and although it was on the 10th floor, the street noise was extremely loud! The hotel public spaces could use a rehab -- furniture was worn and not that comfortable. The rooftop bar could use an overhaul of the menu -- food choices were poor. I had a QQ room which was roomy but room lighting was inadequate along with lack of amenities. The hotel's internal computer system was being changed during the stay -- consequently our room keys had to be changed at least 6 different times because they would not work. The Hotel felt under-staffed -- as no offer was given to help with our luggage or even make RSVP's for dinner. Even a glass of wine could not be delivered to my room -- I had to retrieve it. Just hope that the brand isn't cutting too many corners and lose its hospitality qualities of the past.
Traveler terverifikasi
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 7 Nov 2023
Dear anonymous,I first want to thank you for sharing your feedback, and for being a loyal guest to our brand.I can promise you that we are not cutting corners, just that you have experienced some particular circumstances with the system transition. However, having to return to the front desk 6 times for a key change seems unreasonable. I will address this immediately.Our Social hour (wine hour) is still available on the patio and we are glad to mix and mingle with our guest while many decide to have dinner in the restaurant after.Please let us know when your plans are taking you back to the District. I will make sure that we dissipate any doubt you may have about our standards.Have a wonderful day
10/10 Sangat Bagus
Angela
5 Nov 2023
Angela
Menginap 1 malam pada bulan November 2023
Tanggapan dari Olivier Servat pada tanggal 7 Nov 2023
Hello Angela and thank you for your good rating. Let us know when your travel plans take you back to the District. We are here for you
10/10 Sangat Bagus
Renee
1 Nov 2023
Renee
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 27 Nov 2023
Thank you Renee for your all-star rating!We hope we will have the pleasure of seeing you again in the near future.Have a wonderful week ahead!
8/10 Bagus
Douglas
Bepergian bersama teman
31 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well-maintained, friendly place -- tho a bit short-handed. Rooms are small-ish but comfortable. BUT -- hot coffee is not available during much of the day, an issue for caffeine addicts. Don't expect guidance from staff on restaurants or places to visit.
Douglas
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 1 Nov 2023
Thank you Douglas for your feedback. Your experience is valuable to us to make the necessary adjustments ... when necessary.Please reach out to me directly so we can definitely clarify some visible confusions.Have a nice evening.
8/10 Bagus
Kim
23 Okt 2023
Kim
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 24 Okt 2023
Thank you Kim for rating us so positively. Please should your travel plan take you to DC again, do not hesitate to reach out! We are here for you
Tanggapan dari Olivier Servat pada tanggal 23 Okt 2023
Thank you Anony ous for rating us with a perfect 10.Let us know when your travel plans take you back to the District so we can take care of you accordingly.Best regards
Tanggapan dari Olivier Servat pada tanggal 23 Okt 2023
Thank you Carla for rating us a perfect 10.Let us know when you are planning to be back to the District. We are here for you.Best,
10/10 Sangat Bagus
Hannah
19 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent property
Hannah
Tanggapan dari Olivier Servat pada tanggal 19 Okt 2023
Many Thanks Hannah for your kind appreciation.Let us know when you are back in the District. We are "hotelitarian" and we are here for you.Have a wonderful day!
10/10 Sangat Bagus
Jessica
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
18 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were all phenomenal! Beds were comfortable and the entire hotel was very clean!
Jessica
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 19 Okt 2023
Thank you Jessica for your kind words! Let us know when you are planning to be back in the District. We are here for you!
10/10 Sangat Bagus
Adrienne
14 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My second stay at Kimpton Banneker and, just like last time, it was a delight. Comfortable, clean, friendly staff.
Adrienne
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 17 Okt 2023
Thank you Adrienne for your kind words. You are most welcome and we are delighted to have you.Please enjoy the rest of your week and do not hesitate to reach out prior to your next arrival. We are here for you.Have a wonderful day
10/10 Sangat Bagus
Suzanne
7 Okt 2023
Suzanne
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 1 Nov 2023
Thank you Suzanne. We are looking forward to welcoming you again soon.
8/10 Bagus
Robyn
4 Okt 2023
Robyn
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Olivier Servat pada tanggal 1 Nov 2023
Thank you Robyn for your high rating. Hoping to see you again at the Kimpton Bannerker soon,
Nice room design. Different from any that I have ever stayed before.
William
Menginap 1 malam pada bulan September 2023
Tanggapan dari Olivier Servat pada tanggal 2 Okt 2023
Dear William,We are glad that you enjoyed your stay at the Kimpton Banneker. We hope that you had the chance to visit the restaurant Le Sel and our Rooftop Lady Bird...please do not hesitate sharing your plans should you travel back to DC again: we are here for you.Best regardsHave a wonderful day
6/10 Cukup Baik
Teodora
1 Okt 2023
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Good location but very noisy
Good location and friendly staff but the hotel is very noisy. The walls are so thin we could hear the blinds being lifted next door. The first night we got a room over the garage door, which opened often and was very loud. 0 sleep. 2nd night we got moved next to the elevator….TV streaming didn’t work either.
Teodora
Menginap 2 malam pada bulan September 2023
Tanggapan dari Olivier Servat pada tanggal 1 Nov 2023
Dear Teodora,I am glad that you shared your feedback with us. I take your remarks very seriously and I ll make sure we are addressing what is immediately fixable.I also hear you about the street noise and we are working on a more sustainable soundproofing solution to solve this issue for good.I hope that despite these inconveniences you will still consider the Kimpton Banneker for its best culinary experience, cleanliness, and staff friendliness. :)
8/10 Bagus
Jeremy
30 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
.
Jeremy
Menginap 3 malam pada bulan September 2023
Tanggapan dari Olivier Servat pada tanggal 2 Okt 2023
Thank you Jeremy for leaving a 4 rating after you stayed at the Kimpton Banneker.We hope that we will have the pleasure to welcoming you again.Have a great day!
8/10 Bagus
Edwin
Traveler bisnis
27 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Dining and Bar area open until 10pm, arrived back from dinner at 950pm, but bartender said the he called for last call at 945pm. I asked if I could get a Sparkling Water and a glass of wine to go, and I was told no. While I understand, Im not impressed.
Edwin
Menginap 1 malam pada bulan September 2023
Tanggapan dari Olivier Servat pada tanggal 28 Sep 2023
Dear Edwin,I want to apologize for this and I would love to be able to offer you the chance to welcome you again and rectify!This is a terrible missed opportunity and this is not how we should do this!.I really to see you again next time you are in the District, and please do not hesitate to reach out to me directly upon arrival.Have a wonderful rest of the week.