Waterville hotel guide. Best Western hotel in Waterville, New York

"Excellent stay! Friendly staff and everything we needed to enjoy our weekend. We cant wait to go back!"

"There are junkies hanging out in the lobby front door and parking lot front desk lady beyond unprofessional an extremely rude this place needs to be condemned "

"Horrible "

"Was a great experience "

"We were part of a large group, others said they saw bugs in bed. I didn’t see any in ours, but our room was dirty. Hair in bathroom on walls, USED bar of soap, toilet ran all night, security latch on door was taped/didnt work. I was extremely disgusted and would never stay again. "

"checked in early and was not an issue room was ready. clean room, check in and check out were simple and fast"

"Came for a competition weekend, first off paid a lot for a room in which I didn’t get the extra sofa coach I needed, getting into our room took forever with the cards would show green then we couldn’t get in several times. Ran out of wash cloths, had to use hand towels as wash cloths. Room was clean, bed was decent. "

"The shower curtain had mold on it. There was no water filling g stations full so we had to go to the gym. Evening staff was excellent to deal with and having the on-call shuttle was so convenient!"

"This is a very clean and modern location. Staff was friendly and professional at check-in/check-out. Rooms were clean and updated. Breakfast room was well-stocked and clean with a great selection of hot and cold options. I would definitely stay at this location again!"