"The staff was rude. Hotels charged me for my room. My mom arrived before I did, and the hotel charged her for my room. So, we were double-charged for one room. The hotel would not give us a receipt. They were rude when I brought it to their attention. They told me to take it up with Hotels.com, and to print my receipt from there. Of course, I cant get anywhere with Hotels.com either. I do not recommend this hotel."