Desk, free WiFi, bed sheets
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Reviews of Valley Inn

2.5 out of 5
Valley Inn
970 Main Street, Watsonville, CA

Reviews

5.4
Rating 10 - Excellent. 40 out of 263 reviews" "
Rating 8 - Good. 44 out of 263 reviews" "
Rating 6 - Okay. 44 out of 263 reviews" "
Rating 4 - Poor. 55 out of 263 reviews" "
Rating 2 - Terrible. 80 out of 263 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Miguel

Travelled with partner
No place to hang clothes. Bigger towels
Stayed 2 nights in May 2024

2/10 Terrible

Gemma

Horrible experience
Stayed 1 night in Apr 2024

10/10 Excellent

Selene, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Julio

Great place to sleep. Stores and restaurants shut down @ 11:00, so eat early.
Stayed 1 night in Feb 2024

6/10 Okay

Guadalupe

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Jose

Liked: Property conditions & facilities
It was quite a spot to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Jawchyng

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Dianne

Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Disliked: Staff & service, property conditions & facilities
The hotel is small and well located
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place just works for me... The restaurant on the same property is incredible 'The Fish House'...
Stayed 1 night in Jan 2024

8/10 Good

Renzo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff barely spoke, and most of the interactions were done through gestures. The room was super clean, and the bed was comfy. Great for the price.
Stayed 4 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valley Inn Stay
Nice and clean place, great stuff and fair price
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
You getting what you paid for
Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

lorena, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Very clean they are renovating some rooms Easy parking Great staff very helpful
Stayed 1 night in Oct 2023

10/10 Excellent

ToT

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in.
Stayed 1 night in Oct 2023

4/10 Poor

Ray

Travelled with family
Disliked: Cleanliness, staff & service
When we arrived and entered our room I opened the refrigerator and discovered alot of old rotting food that had been fermenting for about a week with a terrible smell. It filled the room with this rotting smell.The hotel was full so we could not change rooms. Even after it was cleaned up they sprayed some air freshner that made for another unpleasant smell that we had to endure for the night. With the window open all night and the road noises coming into the room it made for a poor, poor nights sleep.
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Stayed 1 night in Oct 2023

4/10 Poor

Frederick

Travelled with group
Disliked: Amenities, property conditions & facilities
Parking was difficult. No closet or anywhere to hang clothes. Bare minimum room. Door would not lock from the inside. Won’t be staying there next year.
Stayed 2 nights in Oct 2023

6/10 Okay

Paul

Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. The room was clean and quiet. Overall, it was a pleasant stay
Stayed 1 night in Oct 2023

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
Obvious damage inside the room, missing mirror above bath sink, odd layout with sub par work throughout. Dated.
Stayed 1 night in Oct 2023

6/10 Okay

Maria

Travelled with family
Disliked: Property conditions & facilities
Disappointed
No blow dryer and no coffee machine no phones it kind of hard to find a parking space
Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff. AC worked amazingly well
Stayed 1 night in Sep 2023

2/10 Terrible

Armando

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend this place
Stayed 1 night in Sep 2023

10/10 Excellent

Vhal Dhimant

Stayed 1 night in Sep 2023

4/10 Poor

Silvia L

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It smelled old, the bathroom door is stained, there was only about a quarter roll of toilet paper. Very expensive for what they offer. almost $250.00 for one night. no pool, and no breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Cristian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Apr 2023

4/10 Poor

Mayra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The customer service was horrible and the lady was not nice and extremly rude.
Stayed 1 night in Apr 2023

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Eric

Stayed 1 night in Mar 2023

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service
In a nice, convenient area, & the guy who checked us in was nice. There are no closets, or hair dryer, but there was a nice size fridge and a microwave.
Stayed 1 night in Mar 2023

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Elena

Disliked: Staff & service, property conditions & facilities
Service was not great front desk person was not friendly very disappointed and for the price i pay was a horrible place to stay at never again will i be booking there!!
Stayed 1 night in Feb 2023

8/10 Good

Christina

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this place was perfect for our stay, as we really just needed a comfortable bed in a safe hotel for the evening. It was relatively inexpensive for a Friday night reservation and close to needed things. There was a grocery outlet, starbucks and downtown was very close to go out to eat. The beds where not as comfortable as a Hampton Inn, but they were very comfortable and I slept well. It is a budget hotel, so keep that in mind. But like I said it was what we needed and worked out great. The only reasons I took off a star in the rating of this property was the owner/worker was not very friendly...I was able to give him a boost of a smile. But it would have felt much better arriving to a warm and friendly face happy to see guests arrive. And I recommend they decorate the main office a little more to give it some warmth as well.
Stayed 1 night in Oct 2022

6/10 Okay

Victoria

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Room key didn’t work for two nights kept defaultin
Room key didn’t work for two nights kept defaulting no cups in the room to take your pills at night they kept turning off the heater and then my last night it wouldn’t even turn back on so I froze to death second day didn’t come in to empty out the trashes but on my last day they started already cleaning as if I wasn’t there anymore not very organized I will not stay there again
Stayed 4 nights in Oct 2022

8/10 Good

Magdalena

Stayed 1 night in Sep 2022

2/10 Terrible

Melvin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very little parking No coffee maker No iron and iron in board No phone to contact friend office Just a terrible place to visit, Will not return Or recommend
Stayed 1 night in Sep 2022

2/10 Terrible

Melissa

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recipe for rest
The sign at the check in counter said that a $100 cash deposit was necessary, but nothing was asked for (neither a cash nor credit deposit, but that could be because I used a major credit card). Room looked nice, but the mattress didn't fit exactly on the platform it was placed on so the edges were floppy. The floor didn't have carpeting so that was a plus. The shower diverter was stuck on the shower position, and the bathtub plug was one that screwed up or down to unplug or plug the drain, but it wasn't working so the tub filled up with water during my shower.
Stayed 1 night in Aug 2022

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, room comfort
Forget about it!
Room with hard king size bed, two nightstands but NO LAMPS! Two people - one chair! No iron or ironing board, no hair dryer, no coffee, and the tv remote didn’t work… someone put the batteries in backwards so it obviously hadn’t been checked… Go elsewhere! I have stayed in hundreds of motels and never had this experience at half the price!
Stayed 2 nights in Aug 2022

4/10 Poor

Rosa de la

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy and Neglected property
Stayed 1 night in Aug 2022

2/10 Terrible

Simon

Disliked: Staff & service, property conditions & facilities, room comfort
Genuine one star … maybe less
This is a horrible hotel. To make matters worse hotels.com overcharged for it - price offered was 3x the rate available on site or from within the USA. Zero hospitality from staff. Nasty furniture. Bed makes a sheet metal booming sound when you lie down. TV didn’t work. Horrible depressing decor. Hotels.com should be ashamed for ripping off its customers
Stayed 1 night in Aug 2022

6/10 Okay

FREDERICK, SAN RAMON

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Staff person checking us in was unfriendly and uncommunicative. Bathroom door and tub are dirty.
Stayed 1 night in Aug 2022

6/10 Okay

Kiana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I had a king sized bed and the room was pretty large. The only thing was the service was not as good.
Stayed 1 night in Aug 2022

4/10 Poor

Maricel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! Should be taken out of Hotels.com list!
I checked in before 8 pm and the reception room was already closed so I had to go to the window where I can only see the receptionist through the glass window and a small window to slide your card. No conversation with the so unprofessional lady wearing tang top and shorts looks like dehydrated who didn’t take a shower for days, I was scared to hand my credit card with! No door weather strip, I stayed 1st floor so air and dust straight from the street and bugs from the restaurant in front of the hotel went straight in my room. Walls were filthy, not sure what those brown stuff could be dried vomit or dried poop! It’s non-refundable so I couldn’t cancel my second day stay. So when I came back they straightened up my linens and gave me fresh towels but floor never cleaned I can still see my black hair all over the floor in the tub and bathroom. Thank goodness I brought my own air mattress/sheets/pillows/towels.
Stayed 2 nights in Jul 2022