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Ulasan untuk Mercure Wellington Abel Tasman

3.5 out of 5
Mercure Wellington Abel Tasman
169 Willis St, Wellington

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 258 dari 1001 ulasan" "
Penilaian 8 - Bagus. 435 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 192 dari 1001 ulasan" "
Penilaian 4 - Buruk. 87 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 29 dari 1001 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,4/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Tyson

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Timothy

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The staff were great, buffet breakfast was great and the location was central making it easy to walk to places. It’s very loud at night and you can hear all the street noise, this didn’t bother me but it may be a problem for others. The room itself wasn’t great. There was mould on the walls in the bathroom, the paint was peeling away from the walls, there was food on the floor when we checked in and it was very dusty on most surfaces. In my view, the mould is a serious concern and should be dealt with.
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Ronesh

Average stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Reception pada tanggal 29 Apr 2024
Dear Ronesh, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place for price
Menginap 6 malam pada bulan April 2024
Tanggapan dari Reception pada tanggal 29 Apr 2024
Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm regards, The Team At Mercure

8/10 Bagus

Mariah

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Reception pada tanggal 29 Apr 2024
Dear Mariah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm regards, The Team At Mercure

6/10 Cukup Baik

James

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Martin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Accommodation provided good value for money. We were offered a complimentary room upgrade on arrival, which made a great first impression. Staff are professional, friendly, efficient and responsive. We enjoyed our stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Reception pada tanggal 11 Apr 2024
Dear Martin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Warm regards,The Team At Mercure

6/10 Cukup Baik

carole

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
The room was on top floor, air con unit or something on roof was extremely noisy. Rooms not sound proofed so could here little kid singing early in morning as well as people talking normally in rooms on either side.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Reception pada tanggal 11 Apr 2024
Dear Carole, Thank you for taking the time to review our hotel, we appreciate your feedback!Warm Regards,The Team At Mercure

2/10 Sangat Buruk

Vevesi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Mirza Aman

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Reception pada tanggal 29 Apr 2024
Dear Mirza Aman, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 Sangat Bagus

Vijini

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and quiet
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Reception pada tanggal 2 Apr 2024
Dear Vijini, Thank you for taking the time to review our hotel!Warm Regards,The Team At Mercure

6/10 Cukup Baik

Julie

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Was very average given the expense of the place and extremely noisy! Parking was available but at a price, not the safest of areas, the light in lift for the car park had been smashed, so pitch black inside lift! Will do better hunting for accommodation next time
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Reception pada tanggal 2 Apr 2024
Dear Julie, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Warm Regards,The Team At Mercure

4/10 Buruk

Roberta

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
It was convenient and comfortably enough, however we could hear a humming noise coming from the adjoining room going throughout the night we surmised that it must have been the heater. We were charged an extra $70.00 once we checked out for something that we were not made aware of we can only conclude that it was for the underground parking which we thought was part of the hotels service as we weren't made aware of any extra out lay cost and even though i called the reception and asked why we were charge she unfortunately couldn't explain and assured me that management would be in touch via call or email its been 4 days and I've still not had a reaponse, when on holidays you expect everything to be transparent when making hotel bookings, not extra costs added after youve checked out we still don't no what the extra $70 dollar cost was for as there wasn't a mini bar we can only assume it was for parking and it cost $35.00 a night to make matters worse the parking area was tight and pokie. I will not be recommending this place to family and friends in NZ or Australia

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location for a Wellington Stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Reception pada tanggal 2 Apr 2024
Dear Michael, Thank you for taking the time to review our hotel! We are glad you enjoyed our location and your stay with us!Warm regards,The Team At Mercure

4/10 Buruk

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Staff were friendly and the place was nice but very dated. Could do with a paint & repairs, peeling paint in bathroom above shower and no double insulation on Windows so incredibly noisy, hence not much sleep at all. Would not recommend because of this
Tanggapan dari Reception pada tanggal 2 Apr 2024
Dear Lisa, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to continue to improve.Warm regards,The Team At Mercure

8/10 Bagus

Tony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, bars, and food around the area.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Reception pada tanggal 19 Apr 2024
Dear Tony, Thank you for reviewing our hotel. We look forward to seeing you again in the future.Warm Regards,The Team At Mercure

8/10 Bagus

Sue

Bepergian bersama teman
Disukai: Kebersihan
Central position so easy walking to places of interest including wide selection of food outlets.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Reception pada tanggal 19 Apr 2024
Dear Sue, Thank you for reviewing our hotel. We look forward to seeing you again in the future.Warm Regards,The Team At Mercure

6/10 Cukup Baik

YASUAKI

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Staffs were friendly, but there mold around the room, and windows’ handles were broken.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Kirk

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

David

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Reception pada tanggal 29 Apr 2024
Dear David, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 Sangat Bagus

Alan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top location for Wellington convenience. Walk to most central Wellington dining and abundance of cafes nearby.
Menginap 2 malam pada bulan Januari 2024

4/10 Buruk

jacquelene

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The front desk staff and cleaners very friendly . The room had no air con and very hot . The bathroom no ventilation. As we had to keep the windows open for ventilation the noise from the street below dry noisy and unsafe to go out in the evening due to the drunks. The cafe should be turned into a coffee shop where you could wait or entertain visitors all day hours
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

jeanine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

dave

Disukai: Kebersihan
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Alice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a lovely stay. A very central spot to stay at
Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

Te Amohaere

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
I liked the style and it’s convenient for a short stay. The room is quite small claustrophobic almost. No air conditioning but had a fan and heater however the fan must blow the dust around cause there was allot of dust buildup on the headboard of bed. Also you can hear noises And others through the walls which was quite disruptive at times during sleeping. Very suitable for affordable price. It’s the first and last time we’ll be staying there ever again.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Christina

Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jodie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would stay again
Fantastic unit with all we needed! Maybe an air con might be good at this time of year as only one window at a height so not enough air flow. Great staff at reception, clean room and bathroom. Perfect location for walking the city.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Andrew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Having to sleep with the window open due to no air con on a busy street meant a lot of noise, hot and humid sleep.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No air con!!!!
Our room had No air conditioning - in the heat of summer it was Terrible!!!! We checked in late due to arriving on the ferry. When we got to the room we called the “24/7 front desk” to ask about the AC and spoke to a security guard who initially said he couldn’t really help us after hours with our issues and couldn’t change our room. We advised this was unacceptable and he called back offering to move us. Around 8:30am someone let them selves into our new room without knocking while I was still in bed and my husband was showering. Onside parking was not available it was a car park near by which was difficult to navigate and very tight to drive round …. A terrible experience and would 100% not recommend this place to stay.
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Akash

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Liam

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

RP

Tidak Disukai: Staf & layanan
One night stay
Our short stay was OK, our room was a little basic with the bathroom fine in terms of facilities, although the toilet roll holder was hangings out of the wall precariously as if to fall at any moment. In the room the TV was wonky, but the bed comfortable. The room lacked USB points and the single plug socket meant all charging was from one point, and very slow. " The carpark was full "as we were told" so parked next door in public carpark, for same price
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Gary

Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

brendon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff and really loved my room and will definitely stay again and i was really happy with condition of room highly recommend give this property a A
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Luseane

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Kenneth

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location, super clean room, very friendly and helpful staff
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Amelie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value, located near by loads of restaurants, bars, venue and shops. Perfect for a girls trip.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Chainey-Lee

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Room was not ready at 2pm. Dated interior of room, not how advertised online. Bed was average, didn't sleep well. Breakfast was fine but I didn't realise until check out that it was included in the room price.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Una E P

Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Margo

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The Mercure is old and needs a facelift. No fan in the bathroom and very dated. Shower did have good water pressure . Good location but overall very dated
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Michelle

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient location
Convenient location with excellent bus service and walking distance to New World and restaurants.
Menginap 5 malam pada bulan November 2023

4/10 Buruk

Paul

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Des

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All of the above reasons.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Dors

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Easy access, transport options; room was basic but nice, facilities could benefit from some paint however was clean and well presented; staff were awesome, friendly and helpful; parking availability is good for smaller to medium sized vehicles. Great location for in town events and walking to city
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Hazel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
We had a clean comfortable room, staff were friendly and helpful. Unfortunately we did not feel the condition of the property was up to standard.
Menginap 4 malam pada bulan November 2023

8/10 Bagus

Tania

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Jo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was great, looked recently updated however it had a door joining it to another room. I could hear the neighbours so clearly they may as well have been in my room. I asked to switch rooms. This was acommodated quickly and easily. The new room was officially a downgrade from what i had booked , but was fine, and I was given a refund of the difference in price. The staff were friendly and helpful. As they say "its the putting it right that counts".
Menginap 1 malam pada bulan November 2023