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"Helpful staff and they upgraded our stay. "

"It was super close to railroad tracks but never heard a sound. The walk to/from train station is steep, partially gravel and you have to lift your suitcase over the greased cog tracks as you cross. There is a nice hike to Staubbach Falls but the falls were not very large due to it being fall. Workers were nice. Evidently there was a free breakfast but they didn’t share that until we were checking out. "

"We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!"

"This hotel is gorgeous! Super clean and bright! Breakfast is free and offers so many choices at the buffet or thrill make you an omelet or French toast. Coffee is yummy. They also have a room with a bar , and also a room dedicated as a cigar room! The hotel is super close to the train station, maybe a 5 minute walk. Close to the center of town and easily walkable. We felt safe at night. The staff is very helpful and the hotel was quiet and well maintained. The room got warm even though we turned the heat off and opened the door. But it wasn’t unmanageable. We were there when it was cooler so we liked having a balcony to get that fresh air. I’d recommend and stay here again without any hesitation. "

"Great staff, especially Reception. Breakfast 7.7/10"