Cari Chalet di West Bay

"They double charged me and I have yet to receive my refund"

"Great service"

"ZERO STARS! My experience at West Bay Colonial was disgraceful, largely due to Franklin, the extremely unprofessional, passive-aggressive manager. On Friday, I was checked in by an employee while Franklin stood there witnessing everything. After receiving my keys and wristband, he later falsely claimed my reservation couldn’t be found and demanded an additional $244 for a stay I had ALREADY PAID FOR! Thankfully, the wonderful owner, Hazel, intervened. On checkout day, Franklin AGAIN attempted...

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"Excelente"

"We absolutely love this hotel! The staff is wonderful and so friendly. Rooms are very clean and beds are really comfortable. Service and food at Ahari are top notch!"

"La comida es buena , pero no hay variedad Las instalaciones son bien básicas , y ciertas zonas se mira q necesita mtto. El personal del hotel bien amable y servicial."

"Large lovely room and deck. Beautiful view. Attentive hosts. Quiet at night. Very relaxing!"

"The best hotel in the area I highly recommend"

"If you like cat is your place ,there is a lot around the restaurant ,i prefer dog 😉"

"Room very clean staff very nice and helpful the A/C works perfectly"

"It was hard to find which office to check it you ck in at splash inn office not any were on the itinerary directions take you to the property not to ck in"

"The facilities are in very poor condition. The common areas and hallway are difficult to navigate, even for wheelchair users. There are no sidewalks, and the parking is far away and requires carrying your car. We weren't even there for two hours before deciding to leave. There was no staff at reception; I think they left as soon as we checked in. The room was in bad shape, the kitchen doors didn't close properly, etc. Don't waste your time and money booking there."

"Quaint place to stay and nice cabins and nice staff and very safe"

"The property was nice. Food was good. The main pool is nice but needs a lot of tiles replaced. Snack bar food needs improved, a lot of the food was room temp. There is no snorkeling in front of the resort,BUT go to the beach turn left walk about 10-12 min to the end of the beach and snorkel about 150 feet out and you'll find excellent snorkeling"

"What comes to mind first is how friendly and helpful the staff always are. The location is within walking distance to numerous restaurants."