West Hempstead hotel guide. CitizenM Hotels hotel in West Hempstead, New York

"Shower"

"It was the perfect location if you want to be near Times Square."

"Staff is always very friendly"

"Staff was helpful and room was very clean and comfortable "

"The staff was very friendly. The rooms very clean."

"Had some issues with our room not being ready 15 mins after checkin time, had to wait another 15 mins, then they tried to give me a room with 2 queen beds instead of a king bed, they tried to fix it but the King room wasn't ready still I had I had to wait another 20 mins. Once we got our room it was nice and clean, small but great location next to broadway theaters and times square. Would recommend others give it a shot."

"The daily breakfast was good. Food was hot and staff kept selections full throughout the morning. Plenty to choose from"

"I always feel well taken care of here. I have been staying here a few times a year for awhile now and love my rooms!!"

"Horrible experience. Anything barely works the tv didn’t work it wasn’t even smart and there’s no WiFi there no signal no nothing. The sheets were dirty, the ac unit full of dust, the fridge in bad conditions didn’t cool… well worst experience not coming back ever."