West Hempstead hotel guide. St Giles hotel in West Hempstead, New York

"Hotel is great, service is really bad. "

"Rooms are too small and the breakfast is terrible!!!"

"Very old and dated. Needs a total renovation"

"The overall hotel was good. During the weekend, access to the elevators was horrible. With all the restaurants, the wait to get on was around 10-20 minutes. Out conditioner pump for our hair didn’t work. The faucet in the bathroom wouldn’t stop dripping. I left my prescription sunglasses in the room ($600) and they said it wasn’t here. Overall good location."

"I enjoy my stay"

"Only good thing is the location."

"Rooms were not clean. Dusty floors, showers and fixtures like lamps and table ( I had a suite) . The couch in the suite was horrible. The shower was broken so I had to rig it to use it. They don’t have smart tvs! That is a must in 2026. For the money I expected better with cleanliness. Otherwise everything else was standard nothing exceptional "

"I stayed with my friends "

"Clean room elevators not really working"