Search Hotels Near West Hills Hospital and Medical Center, West Hills

"To start I want to say the staff were not the problem, they did everything they could and were very kind. If I could advise you to stay anywhere on your lovely trip to LA, please stay far away from this hotel. I accidentally booked this thinking it was the Cambria hotel. First off, the amenities that we paid for were not fully available, the pool was closed and the air conditioning was not working. When we checked in, there was a guest complaining the rooms were too hot. We went up to ours and they were indeed way too hot. I tried the air conditioning and nothing worked. We had their maintenance folk come “turn on our AC” and still no AC. Finally at 1 in the morning, they brought us a fan to our room because it was far too hot to sleep. We notified the front desk and they basically said they did all they could. The next night the AC sort of kicked on, but started leaking through the vent so I had to put our garbage can out to catch all the water leaking from the ceiling. No AC for us from then on. Our last night there, we received a paper under the door about fire alarm testing the following day. The time said anywhere from 8am - 5pm is when they will conduct it, lol the fire alarm tests started what seemed before 8, probably around 7:50 and a loud alarm was sounding every 5 minutes. My husband and I were done with this hotel so we started packing up to check out as soon as possible. On our way down, the halls were pitch black, loud alarm sounding. Perfect ending."

"N/A"

"Fantastic stay! The restaurant, bartenders, and staff were friendly and accommodating. Felt like home away from home!"

"Great stay, customer services is wonderful "

"The staff was uniformly excellent—efficient, very pleasant and welcoming! Our interactions included the front desk staff and breakfast rom staff. All were excellent. Lovely, well-managed breakfast room, delicious food, nice variety. The only shortcomings had to do with physical things—the noise isolation, for example. We were somewhat bothered by noise in adjacent rooms, upstairs, and outside. More insulation and/or white noise generators are needed. Also, the charging dock/clock was pretty useless. A manual or instructions are needed, and the clock was unlighted and not useful at all at night. But our stay was very pleasant, thanks to the extremely pleasant ambience created by the staff."

"The staff was very nice"

"one day - bread was expired and had mold. luckily i saw and stopped by kids before they eat and ask person working to change and He did it but still i dont expect this from big change like IHG "

"Great"

"Clean property located in nice, safe area. Close to freeway and good restaurants."