Cari Vila di West Island

"Very disappointing stay. I booked and paid for a Double Room Queen Bed through Expedia, only to be told at check-in that the hotel doesn’t even have that room type. The front desk admitted the closest option would be a suite, but they couldn’t accommodate us. If Expedia is advertising rooms that don’t exist, that’s a serious issue. The room itself was in poor condition, strong musty smell, peeling bathroom walls, damaged walls, dirty floors, and an extremely loud A/C unit that was louder than...

"It was great for one night but the no elevator thing sucks when you are coming off of a 13 hour flight and have a suitcases to then carry up stairs. Everyone was polite enough though and it was clean."

"Staff very. Good"

"Housekeeping staff were unprofessional, we repeatedly requesting towels without a response. The bed was not made the following day and the room was not cleaned. I had to go to reception both days to obtain additional towels."

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"Good airport hotel. Clean rooms and comfortable beds and pillows. Convenient shuttle service. Breakfast was meh."

"Good Maintenance"

"The breakfast room was too crowded with long lines to wait for food. It is hard to find a table to sit down."

"Bon dans l'ensemble"

"The fridges do not work well. Had multiple rooms for a week. Workers brought food for lunches. The fridges are not cool and leak water. The are inadequate"

"The property was great at our recent stay at Doubletree. But with a few downsides. Hotel staff were amazing letting us have room amenities for free. Since we have ran out, so don’t be afraid to ask! The room had a safe, a coffee machine, an iron and an iron stand. However dust catches up really easily from the compact room and will be able to be on desk and lamps. EVERYONE IF YOU ARE COMING FROM A DIFFERENT PROVINCE (The washroom locks are broken on purpose as it’s a Quebec policy so bring a...

"The shower head was leaking & not tight. The base of glass doors needed cleaning"