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"Friendly welcome, able to check in 15 minutes early without any issue. Great transport connections from central London via Elizabeth Line and bus, with bus stops opposite and outside hotel. If you want hot drinks in your room, a kettle and cups are provided but you’ll need to take your own supplies as they want you to purchase hot drinks from them to enjoy in the room."

"Breakfast was excellent it carered for everyone. It was buffet with hot to"

"Excellent for one night after getting out of airport late but make sure you eat bc food is done by 9 pm"

"The hotel is very convenient if in transit overnight but our suite needs updating and upgrading. Staff were all friendly and accommodating "

"Great breakfast"

"Clean room, good breakfast"

"It was all very nice and clean. The rooms are spacious and quiet. I found the lighting in the bathroom too dark to apply makeup. I ate in the restaurant which was fine, but if I am spending £38 for a steak I should not have to open packs of ketchup like it’s McDonald’s. "

"Room was clean, very helpful staff, especially Raul. He helped a lot, even lent his phone charger Thank you "

"The hotel itself is very good. But we used it for a preflight stay at 6am in the morning. They put us in a room directly behind the lifts and we didn’t get any sleep with the lift going up and down - then the hallway down slamming after everyone exited. They probably would have moved us if asked, but we got to the room at 10.30 and had to be awake at 3am. Just beware and check they don’t put you in that room!!"