West Loop hotel guide. Wyndham Hotels hotel in West Loop, Chicago

"It was a prefect location for the city cruise event! The price was on point as well!"

"Great"

"Beautiful on the surface. Terrible smell of heavy perfume in the rooms. What on earth happened here to require such a strong smell to cover it up? All the hotel provided soaps and lotions are heavy scented dollar store brands. Pack your own. No maid service until late in the day, after 3:30pm. We had to vacate room for housekeeping after just getting back. Luxury looking property, but skimping on details. Clearly there’s not enough staff to cover the required rooms. Every member of staff was exceptional, they were just clearly overwhelmed. "

"Lovely place to stay. Very clean and staff was so polite and helpful!!"

"Clean and very old"

"Basic stay not worth paying top dollar for"

"I can only review the staff at The River Hotel is AMAZING to say the least. From the moment I walked through the door I felt at home. I received a warm welcome and a fabulous room with all of the amenities. My room (suite) was spacious, clean and so comfortable. The hotel is centrally located so it makes getting around effortless. I'm looking forward to my next trip to Chicago and The River Hotel is my go to spot to stay."

"Great staff, food great, room great will return again."

"Everything was good but I hoped that the TV was a smart TV so guests could watch Netflix or other streaming apps"